ZipRecruiter

Log In

1

Itsm Engineer Jobs in Florida (NOW HIRING)

Nastech Global

SRE Engineer

Jacksonville, FL · On-site

$52.75 - $70.25/hr

Job Title: Engineer Location: Jacksonville, FL, New York, NY (onsite) Job Type: full time SRE ... Having fair understanding of ITSM process * Proactive and analytical mindset

Lennar

Sr Software Engineer

Miami, FL

$117K - $154K/yr

Sr Software Engineer We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to ... Design, develop, and maintain ServiceNow solutions across ITSM and HRSD. * Build custom ...

Avani Technology Solutions, Inc.

Devops Engineer

Orlando, FL · On-site

$49.25 - $67.50/hr

... Engineer Orlando, FL Long Term W2 role no C2C at this moment. Thanks! Top Three Skills: 1.) ... Automate Jenkins backbone to integrate with all different servers, F5 Load Balancers, ITSM, etc ...

Burlington Stores, Inc.

Maintain and evolve the ITSM process in alignment with ITIL best practices. * Define and update ... ServiceNow Developer Certification (CAD) * ServiceNow Implementation Certifications (ITSM, CMDB ...

Cynet Systems

PL/SQL Developer

Orlando, FL · On-site

$50 - $55/hr

PL/SQL Developer Job Location: Orlando FL Job Type: Contract Job Overview: Pay Range: $50.00hr ... Exposure to ITSM processes including Incidents, Service Requests, Problem Management, and Change ...

previous pagenext page

Showing results 21-40

All JobsItsm Engineer JobsItsm Engineer Jobs in Florida

Itsm Engineer information

See Florida salary details

$27.6K

$65.2K

$102K

How much do itsm engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for itsm engineer in Florida is $65,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $72,900.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Florida?

For Itsm Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Itsm Engineer jobs in Florida look for?

The top searched job categories for Itsm Engineer jobs in Florida are:

What cities in Florida are hiring for Itsm Engineer jobs?

Cities in Florida with the most Itsm Engineer job openings:

Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $65,178 per year, or $31.3 per hour.

Information Technology_USA - USA_Engineer

Real Soft, Inc.

Jacksonville, FL • On-site

Contractor

Re-posted 7 days ago

Job description

**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CANDIDATEBEELINEID
i.e. PTN_US_9999999_SKIPJOHNSON0413
-/hr
****PLEASE NOTE The rates may be negotiable based on experience, education, geographic location, and other factors..****
MSP Owner: Felix Avalos
Location: Boston, MA
Duration: 6 months
skill id: 10866241
AV Monitoring & Automation Engineer
Role Summary:
Implements monitoring, analytics, and proactive support capabilities for AV operations.
Roles & Responsibilities:
Deploy and manage remote monitoring solutions
Enable proactive alerting and incident detection
Support automation and self-healing initiatives
Integrate AV monitoring with ITSM tools and dashboards
Provide SLA performance insights and reporting
Key Skills:
Monitoring tools and analytics platforms (Splunk etc)
ITSM integration (e.g., ServiceNow)
Automation concepts (scripts, workflows)
Data analysis and reporting
Certifications (Preferred):
ITIL Foundation
Relevant monitoring/tool certifications
Education:
Bachelor's in IT / Computer Science / Engineering

Apply