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Itsm Engineer Jobs in Florida (NOW HIRING)

ServiceNow Developer

Shalimar, FL · On-site

$44.50 - $61.25/hr

AI Signal Research, Inc. (ASRI) is seeking a ServiceNow Developer to support and enhance enterprise ... The position will support ServiceNow modules including ITSM, HRSD, Employee Center, CSM, Field ...

ServiceNow Developer

Shalimar, FL · On-site

$44.50 - $61.25/hr

AI Signal Research, Inc. (ASRI) is seeking a ServiceNow Developer to support and enhance enterprise ... The position will support ServiceNow modules including ITSM, HRSD, Employee Center, CSM, Field ...

ServiceNow ITSM Implementer certification. * Experience applying best-practice engineering ... methodologies. * Demonstrated knowledge of Incident, Problem, Change, Knowledge Management, and ...

Network Operations Engineer

Tampa, FL · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It ... It requires collaboration between operations, engineering, and architecture to maintain existing ...

Network Operations Engineer

Tampa, FL · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It ... It requires collaboration between operations, engineering, and architecture to maintain existing ...

Azure Cloud Engineer

Tampa, FL · On-site

$52.75 - $70.50/hr

... ITSM) best practices • API integration with ServiceNow Event Management Company : Jobdiva Job Portal: Recruitment (contingency search and campus selection). Founded in 2019, the company is ...

ServiceNow Developer

Orlando, FL · Hybrid

$50.25 - $69.25/hr

... ITSM, CSM, ITOM, SPM, and FSO, following platform best practices and governance standards ... Support and guide junior developers through knowledge sharing and code review participation.

Showing results 21-40

Itsm Engineer information

See Florida salary details

$27.6K

$65.2K

$102K

How much do itsm engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for itsm engineer in Florida is $65,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $72,900.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What job categories do people searching Itsm Engineer jobs in Florida look for?

The top searched job categories for Itsm Engineer jobs in Florida are:

What cities in Florida are hiring for Itsm Engineer jobs?

Cities in Florida with the most Itsm Engineer job openings:

Infographic showing various Itsm Engineer job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $65,178 per year, or $31.3 per hour.

Network Engineer

Expert Technology Services

Jacksonville, FL • On-site

Contractor

Posted 9 days ago


Job description

Job Summary (List Format):
- Contract Network Engineer role with Kforce client in Chicago, IL
- Long-term contract, onsite required at both downtown Chicago and Lake Forest offices
- Join a collaborative team of 5 Network Engineers, working closely with remote colleagues
- Design, implement, and support enterprise network infrastructure
- Configure, troubleshoot, and optimize routing and switching
- Support and maintain network access points and wireless connectivity
- Partner with remote team to support ongoing network initiatives
- Assist with cloud networking and integrations (Azure, AWS)
- Diagnose and resolve network-related incidents and service requests
- Document network configurations, changes, and procedures using ITSM/ticketing tools
- Collaborate with stakeholders for stable, secure, and scalable network operations
- Must have proven enterprise network engineering experience
- Required hands-on skills: routing, switching, wireless/access points
- Working knowledge of Azure and AWS networking concepts
- Must be able to work onsite and travel between Chicago and Lake Forest offices
- Must have LinkedIn profile for submission