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Itsm Consultant Jobs (NOW HIRING)

7 KINGS CODE

ServiceNow Developer (ITSM)

New York, NY · On-site

$59 - $81.25/hr

Looking for Visa Independent Consultants Job Title: ServiceNow Developer Location: NYC Hybrid Must ... Develop and enhance ITSM modules within ServiceNow. * Support and improve Ham Pro, Sam Pro, and ...

Eliassen Group

ITSM Business Systems Analyst

Westlake, TX · On-site

$50 - $60/hr

... an ITSM Product Analyst who supports the design, delivery, and continuous improvement of ITSM ... For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision ...

New

E*Pro, Inc.

ITSM Reporting Analyst

Alpharetta, GA

Pro Consulting service offerings include contingent Staff Augmentation of IT professionals ... ITSM Reporting Ananlyst Location : Alpharetta, GA Job Type : Permanent Full Time Description:

Stem Xpert

ITSM Project Manager

Bannockburn, IL

It also offers outsourcing, consulting, recruitment, career transition, and vendor management ... ITSM Project Manager Location: 100% onsite in Bannockburn, IL (northern Chicago). Duration: at ...

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How much do itsm consultant jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for itsm consultant in the United States is $49.72, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $62.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Itsm Consultant position, and why are they important?

To thrive as an ITSM Consultant, you need in-depth knowledge of IT service management frameworks (such as ITIL), strong analytical abilities, and experience with process improvement in IT environments. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Cherwell, and certifications like ITIL Foundation, are highly valued in this role. Excellent communication, problem-solving, and stakeholder management skills help set top consultants apart. These qualifications are essential for successfully designing, implementing, and optimizing ITSM processes that align IT services with business goals.

What are some common challenges faced by ITSM Consultants, and how do they typically overcome them?

ITSM Consultants often encounter challenges such as resistance to change within organizations, complex legacy IT environments, or misalignment between IT and business objectives. Successful consultants address these challenges by conducting thorough assessments, facilitating stakeholder workshops, and providing tailored solutions that prioritize both technical and organizational needs. Collaboration and effective communication with cross-functional teams are critical for helping clients adopt new processes and tools. Over time, this experience builds strong problem-solving skills and positions consultants for career advancement into roles like ITSM Lead, Solution Architect, or IT Service Delivery Manager.

What does an ITSM Consultant do?

An ITSM (IT Service Management) Consultant helps organizations improve their IT service delivery by implementing best practices, processes, and frameworks like ITIL. They assess current IT operations, recommend improvements, and guide the adoption of tools and workflows to enhance efficiency and customer satisfaction. Their role often involves process optimization, tool configuration, and staff training to ensure IT services align with business goals.

More about Itsm Consultant jobs
What cities are hiring for Itsm Consultant jobs? Cities with the most Itsm Consultant job openings:
What are the most commonly searched types of Itsm Consultant jobs? The most popular types of Itsm Consultant jobs are:
What states have the most Itsm Consultant jobs? States with the most job openings for Itsm Consultant jobs include:
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Itsm Consultant jobs near you
Infographic showing various Itsm Consultant job openings in the United States as of June 2026, with employment types broken down into 100% Contract. Highlights an 100% In-person job distribution, with an average salary of $103,425 per year, or $49.7 per hour.
ServiceNow Developer (ITSM)

ServiceNow Developer (ITSM)

7 KINGS CODE

New York, NY • On-site

$59 - $81.25/hr

Contractor

Posted 25 days ago

Job description

Looking for Visa Independent Consultants

Job Title: ServiceNow Developer

Location: NYC Hybrid Must (candidate from Tri-State will work)

Job Type: 6 Months +

Multiple Positions

Requirements:

  • Develop and enhance ITSM modules within ServiceNow.
  • Support and improve Ham Pro, Sam Pro, and ITSM functionalities.
  • Implement new ServiceNow GenAI capabilities.
  • Collaborate with the team to manage the Service Hub efficiently.
Arun | https://www.linkedin.com/in/arun-kumar-83479b9b/