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Itil Jobs in Decatur, GA (NOW HIRING)

MMI

ServiceNow Administrator

Alpharetta, GA · On-site

... ITIL Certification a plus Experience/Required Skills: -ServiceNow administration experience required Graphic & Web Design experience required -Development experience in client and server-side ...

MMI

ServiceNow Administrator

Alpharetta, GA · Remote

... ITIL Certification a plus Experience/Required Skills: -ServiceNow administration experience required Graphic & Web Design experience required -Development experience in client and server-side ...

Kanak Elite Services Inc

IT Project Manager

Atlanta, GA · On-site

$94K - $112K/yr

Preferred Qualifications: • PMP, PRINCE2, or equivalent certification. • ITIL Foundation certification. • Extensive experience managing network, server, and telecommunications related projects ...

DMI

Mid- Level Knowledge Manager

Atlanta, GA

$92K - $105K/yr

Promote ITIL Knowledge Management best practices and support organizational knowledge-sharing initiatives. * Maintain effective working relationships with technical teams, customers, and program ...

DMI

Mid- Level Knowledge Manager

Atlanta, GA · On-site

Promote ITIL Knowledge Management best practices and support organizational knowledge-sharing initiatives. * Maintain effective working relationships with technical teams, customers, and program ...

Codeforce 360

IBM Mainframe Lead/Architect

Atlanta, GA · On-site

The ideal candidate should have strong expertise in C / C++, IBM Certified, ITIL process along with experience working in fast-paced enterprise environments. Skills Required: * TPF Assembler, IBM Z ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K/yr

Ensure compliance with ITIL best practices, security requirements, and organizational governance. Qualifications Education and Years of Experience: * Bachelor's degree in Information Technology ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

Ensure compliance with ITIL best practices, security requirements, and organizational governance. Education and Years of Experience: * Bachelor's degree in Information Technology, Computer Science ...

DMI

ServiceNow Analyst

Atlanta, GA · On-site

$57K - $62K/yr

Ensure compliance with ITIL best practices, security requirements, and organizational governance. Qualifications Education and Years of Experience: * Bachelor's degree in Information Technology ...

Instant Serve LLC

Project Manager

Atlanta, GA · On-site

$60 - $75/hr

Preferred Qualifications: • PMP, PRINCE2, or equivalent certification. • ITIL Foundation certification. • Extensive experience managing network, server, and telecommunications related projects ...

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All JobsItil JobsItil Jobs in Decatur, GA

Itil information

See Decatur, GA salary details

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How much do itil jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for itil in Decatur, GA is $21.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $23.46 per hour, depending on experience, location, and employer.

What is ITIL and what does an ITIL professional do?

ITIL stands for Information Technology Infrastructure Library, which is a set of best practices for delivering IT services efficiently and effectively. An ITIL professional uses these best practices to help organizations align their IT services with business needs, improve service delivery, reduce costs, and manage risk. Their responsibilities often include process improvement, incident management, change management, and ensuring that IT services meet agreed-upon standards and expectations.

How does an ITIL professional typically collaborate with other departments to improve service delivery?

ITIL professionals often work closely with various departments such as IT operations, customer support, and business units to align IT services with organizational needs. They facilitate communication between technical teams and non-technical stakeholders, ensuring that service management processes are clear and effective. Regular meetings, process documentation, and service reviews are common ways ITIL professionals foster collaboration, leading to more efficient incident resolution and continuous service improvement.

What is the ITIL job?

An ITIL job involves managing IT service management processes based on the ITIL framework, which aims to improve service quality and efficiency. Roles often include IT service manager, process analyst, or support specialist, requiring knowledge of ITIL practices and certifications. These jobs typically involve coordinating IT services, implementing best practices, and ensuring alignment with business needs.

What is the difference between Itil vs ServiceNow Administrator?

AspectItilServiceNow Administrator
CertificationsITIL Foundation, ITIL ExpertServiceNow Certified System Administrator
Work EnvironmentIT service management, process improvementServiceNow platform management, automation
Industry UsageIT service providers, large enterprisesOrganizations using ServiceNow for ITSM

While ITIL is a set of best practices for IT service management, a ServiceNow Administrator focuses on managing and configuring the ServiceNow platform to implement ITIL processes. Both roles require understanding of ITSM principles, but ITIL provides the framework, whereas the ServiceNow Administrator applies it within the ServiceNow environment.

Is ITIL entry level?

ITIL (Information Technology Infrastructure Library) certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The Foundation certification provides a basic understanding of IT service management principles and is often a starting point for those new to ITIL. Advanced certifications require prior knowledge and experience in IT service management.

What are the key skills and qualifications needed to thrive as an ITIL (IT Service Management) professional, and why are they important?

To thrive as an ITIL professional, you need a solid understanding of IT service management principles, process optimization, and typically an ITIL certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is important for managing workflows and incidents. Strong analytical thinking, communication, and stakeholder management skills set top performers apart in this field. These competencies are crucial for ensuring efficient IT service delivery, continual improvement, and alignment of IT services with business needs.

What jobs can I get with ITIL?

ITIL certification prepares professionals for roles such as IT Service Manager, IT Operations Manager, Service Desk Manager, and IT Process Analyst. These jobs involve managing IT service delivery, improving processes, and ensuring service quality, often requiring knowledge of IT service management tools and frameworks.

Is ITIL in demand?

ITIL (Information Technology Infrastructure Library) certifications and skills are in high demand as organizations seek to improve IT service management and operational efficiency. Professionals with ITIL knowledge, especially those with certifications like ITIL Foundation or higher, are often sought after for roles in IT service management, support, and operations across various industries.
What are popular job titles related to Itil jobs in Decatur, GA? For Itil jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Itil jobs in Decatur, GA look for? The top searched job categories for Itil jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Itil jobs? Cities near Decatur, GA with the most Itil job openings:
Itil jobs near you
Infographic showing various Itil job openings in Decatur, GA as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 79% Physical, 5% Hybrid, and 16% Remote job distribution, with an average salary of $44,494 per year, or $21.4 per hour.
ServiceNow Administrator

ServiceNow Administrator

MMI

Alpharetta, GA • On-site

Contractor

Posted 10 days ago

Job description

Company Description
Job Description
Hi Michael,
I am recruiting on behalf of a top client, They are seeking for a ServiceNow Administrator
Location: Remote (pure remote option no location preference)
Position type: Contract
Job Requirements:
-Lead assigned solution implementation efforts on the ServiceNow platform.
-Provide thought leadership in the ServiceNow design and development of functional requirements
-Create and maintain product related communications and training materials
-Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change
-Ability to work and team with a multitude of different people to balance demands
-Acts independently with indirect supervision
Qualifications
Skill Requirements:
-3-5 years hands-on ServiceNow or similar ITSM tool experience, specifically Asset Management Tools like ServiceNow CMDB/Discovery
-Network Asset Management experience
-Configuration Management experience
-Ideally, Network Security experience
-ITIL Certification a plus
Experience/Required Skills:
-ServiceNow administration experience required Graphic & Web Design experience required
-Development experience in client and server-side Javascript or Java
-Knowledge of technical components such as VPN, LDAP, SSL and other such technologies
-Experience implementing high traffic web applications with dynamic UI.
-Experience with HTML, CSS, JavaScript, AJAX.Ability to create original thematic overall visual designs (comps) based on client template guidance or general branding and identity elements
-Experience in web application development a plus; understanding of HTTP request model, synchronous and asynchronous requests, performance best practices, browser rendering pipeline, etc. preferred.
-Experience with aspects of mobile device design and UI Thorough understanding of CSS specificity and cross-browser compatibility issues
-Demonstrable experience integrating code into large projects and codebases
-Strong customer service mindset
-Excellent verbal/written communication skills
-Minimum 5 yrs. of software development experience, preferably in client services Experience in analyzing and estimating business
-Must be a self-starter and possess excellent attention to detail, and effective time management skills.
-Experience in a global firm a plus
-A fundamental understanding of ITSM or ITIL requiredWorks well in a virtual team environment
Additional Information
All your information will be kept confidential according to EEO guidelines.

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