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Itil V4 Foundation Jobs (NOW HIRING)

ServiceNow CMDB Architect

Dallas, TX · On-site

$53.50 - $73.50/hr

ServiceNow CSA, CIS - Discovery, CIS - Service Mapping, CIS - CMDB/Data Foundations, and ITIL v4 Foundation. Preferred Skills: * Software Asset Management (ITAM). * Windows Server Administration.

ITIL v4 Foundation * Desired: ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 Strategist - Direct, Plan, and Improve Security Clearance * Required: TS/SCI Other (Travel, Work Environment ...

... ITIL v4 Foundation Preferred Certifications: • ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA) • Security+ or similar cybersecurity certification

Solutions Delivery Manager

Washington, DC · On-site

$120K - $160K/yr

ITIL v4 Foundation and Intermediate certification required. * Minimum of 10 years of experience in IT service management, deskside operations, and IT asset management. * Experience managing teams of ...

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Itil V4 Foundation information

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$11

$54

$88

How much do itil v4 foundation jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for itil v4 foundation in the United States is $54.32, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $72.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ITIL v4 Foundation professional?

To thrive as an ITIL v4 Foundation professional, you need a solid understanding of IT service management principles, ITIL terminology, and best practices, often demonstrated by earning the ITIL v4 Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong analytical thinking, effective communication, and customer service orientation help you excel in process improvement and stakeholder interactions. These skills ensure efficient service delivery, alignment of IT processes with business goals, and continuous improvement in IT environments.

What is the difference between Itil V4 Foundation vs IT Service Desk Technician?

AspectItil V4 FoundationIT Service Desk Technician
CertificationsITIL 4 FoundationITIL Foundation or similar
Work EnvironmentIT service management, strategic planningHelp desk, technical support
Industry UsageIT service providers, large organizationsIT support teams, corporate IT departments

The Itil V4 Foundation certification provides a broad understanding of IT service management principles, focusing on strategic and process-oriented knowledge. In contrast, an IT Service Desk Technician role involves applying technical skills to resolve user issues and support daily IT operations. While both are related to IT service management, the certification is more theoretical and managerial, whereas the technician role is hands-on and operational.

What are some common challenges faced by professionals working in ITIL v4 Foundation roles, and how can they be addressed?

One common challenge in ITIL V4 Foundation roles is adapting to frequent changes in IT service management processes and ensuring alignment with business objectives. Professionals may also encounter difficulties in fostering collaboration across different IT and business units, especially when introducing new practices. To address these challenges, it is important to maintain clear communication, participate in ongoing training, and leverage ITIL's continual improvement model. Regularly reviewing processes and seeking feedback from stakeholders can also help ensure successful implementation and integration within the organization.

What jobs can I get with the ITIL V4 Foundation?

ITIL V4 Foundation certification prepares individuals for roles such as IT Service Management (ITSM) analyst, support technician, or process coordinator. These roles involve managing IT services, improving service delivery, and utilizing ITIL best practices to enhance organizational efficiency.

What is ITIL v4 Foundation?

ITIL V4 Foundation is an entry-level certification that introduces individuals to the core concepts, principles, and practices of IT Service Management (ITSM) based on the ITIL (Information Technology Infrastructure Library) framework. This certification provides a comprehensive understanding of the ITIL 4 framework, focusing on creating value through service management, the four dimensions model, and the service value system. It is designed for professionals who want to understand how ITIL can help organizations deliver efficient IT services and improve business outcomes. Achieving the ITIL V4 Foundation certification is often the first step for those pursuing a career in IT service management.
More about Itil V4 Foundation jobs
What job categories do people searching Itil V4 Foundation jobs look for? The top searched job categories for Itil V4 Foundation jobs are:
Infographic showing various Itil V4 Foundation job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $112,981 per year, or $54.3 per hour.

ServiceNow CMDB Configuration Specialist

InstantServe LLC

Denver, CO • On-site

Full-time

Re-posted 21 days ago


Job description

Title: ServiceNowCMDB Configuration Specialist
Location: Denver, CO
Required Qualifications
ServiceNow CMDB Expertise: Demonstrated experience managing a ServiceNow CMDB, including Data Manager, Attestation, and CMDB Health.
Integration Experience: Hands-on experience with ServiceNow IntegrationHub, data streams, ETL processes, and third-party data sources.
Asset & CI Alignment: Strong understanding of the relationship between asset records and their corresponding Configuration Items.
Framework Knowledge: Solid knowledge of ITIL v4 practices, particularly Service Configuration Management and Asset Management.
Education: Bachelor's degree in information technology, Computer Science, Business Administration, or related field, or equivalent professional experience.
Preferred Qualifications
Certifications: ITIL v4 Foundation; ServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management (HAM) or Discovery.
Advanced Platform Knowledge: Experience with ServiceNow HAM Professional and advanced CSDM implementations.
Scale: Proven experience managing large-scale hardware environments with 10,000+ Configuration Items.
Analytics: Proficiency with ServiceNow Performance Analytics, Power BI, or advanced Excel for reporting and analysis.
Compliance: Familiarity with regulatory and compliance frameworks such as SOX, HIPAA, or NIST as they relate to asset and configuration management

InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

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