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Itil V4 Foundation Jobs (NOW HIRING)

Prophecy Technologies

ServiceNow CMDB Architect

Dallas, TX · On-site

$53.50 - $73.50/hr

ServiceNow CSA, CIS - Discovery, CIS - Service Mapping, CIS - CMDB/Data Foundations, and ITIL v4 Foundation. Preferred Skills: * Software Asset Management (ITAM). * Windows Server Administration.

Computer World Services Corp

ITIL v4 Foundation * Desired: ITIL v4 Specialist - Create, Deliver, Support and/or ITIL v4 Strategist - Direct, Plan, and Improve Security Clearance * Required: TS/SCI Other (Travel, Work Environment ...

USM

JB061819 - ServiceNow Architect

Columbus, OH · On-site

$60/hr

... ITIL v4 Foundation Preferred Certifications: • ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA) • Security+ or similar cybersecurity certification

TekSynap

Program Manager

Washington, DC · On-site

... ITIL v4 Foundation or higher preferred Company : TekSynap is a well planned information management environment that offers to meet the business needs of Local Government customers. Founded in 2008 ...

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Itil V4 Foundation information

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How much do itil v4 foundation jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for itil v4 foundation in the United States is $54.32, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $72.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ITIL v4 Foundation professional?

To thrive as an ITIL v4 Foundation professional, you need a solid understanding of IT service management principles, ITIL terminology, and best practices, often demonstrated by earning the ITIL v4 Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong analytical thinking, effective communication, and customer service orientation help you excel in process improvement and stakeholder interactions. These skills ensure efficient service delivery, alignment of IT processes with business goals, and continuous improvement in IT environments.

What is the difference between Itil V4 Foundation vs IT Service Desk Technician?

AspectItil V4 FoundationIT Service Desk Technician
CertificationsITIL 4 FoundationITIL Foundation or similar
Work EnvironmentIT service management, strategic planningHelp desk, technical support
Industry UsageIT service providers, large organizationsIT support teams, corporate IT departments

The Itil V4 Foundation certification provides a broad understanding of IT service management principles, focusing on strategic and process-oriented knowledge. In contrast, an IT Service Desk Technician role involves applying technical skills to resolve user issues and support daily IT operations. While both are related to IT service management, the certification is more theoretical and managerial, whereas the technician role is hands-on and operational.

What are some common challenges faced by professionals working in ITIL v4 Foundation roles, and how can they be addressed?

One common challenge in ITIL V4 Foundation roles is adapting to frequent changes in IT service management processes and ensuring alignment with business objectives. Professionals may also encounter difficulties in fostering collaboration across different IT and business units, especially when introducing new practices. To address these challenges, it is important to maintain clear communication, participate in ongoing training, and leverage ITIL's continual improvement model. Regularly reviewing processes and seeking feedback from stakeholders can also help ensure successful implementation and integration within the organization.

What jobs can I get with the ITIL V4 Foundation?

ITIL V4 Foundation certification prepares individuals for roles such as IT Service Management (ITSM) analyst, support technician, or process coordinator. These roles involve managing IT services, improving service delivery, and utilizing ITIL best practices to enhance organizational efficiency.

What is ITIL v4 Foundation?

ITIL V4 Foundation is an entry-level certification that introduces individuals to the core concepts, principles, and practices of IT Service Management (ITSM) based on the ITIL (Information Technology Infrastructure Library) framework. This certification provides a comprehensive understanding of the ITIL 4 framework, focusing on creating value through service management, the four dimensions model, and the service value system. It is designed for professionals who want to understand how ITIL can help organizations deliver efficient IT services and improve business outcomes. Achieving the ITIL V4 Foundation certification is often the first step for those pursuing a career in IT service management.
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Itil V4 Foundation jobs near you
Infographic showing various Itil V4 Foundation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $112,981 per year, or $54.3 per hour.

Solutions Delivery Manager

Synapse Business Systems

Washington, DC • On-site

Other

Posted 9 days ago

Job description

Qualifications
  • Bachelor’s degree in Information Technology, Computer Science, or related field with 18 years'' experience; experience may be considered in lieu of a degree
  • ITIL v4 Foundation and Intermediate certification required.  
  • Minimum of 10 years of experience in IT service management, deskside operations, and IT asset management.  
  • Experience managing teams of 20+ individuals across geographically dispersed locations.  
  • Strong proficiency in ServiceNow for incident, service request, and asset management functionalities.  

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