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Itil V4 Foundation Jobs (NOW HIRING)

Randstad Digital

ServiceNow ITAM SME

San Diego, CA · On-site

$90 - $100/hr

ITIL V4 Foundation Certification qualifications: . skills: Active Directory,AWS,APIs,Cloud,CMDB,Coupa,Executive Dashboards,Integration Design,JavaScript,Azure,Microsoft Intune,Oracle,SAP,Scripting ...

New

VensIT Corp

W2//ServiceNow ITAM SME

San Diego, CA · On-site

... Mapping ITIL V4 Foundation Certification Key Deliverables ITAM Strategy & Roadmap HAM Pro / SAM Pro Implementation CMDB and Asset Governance License Compliance Management Integration Design ...

New

HyrUS Inc.

ServiceNow ITAM SME

San Diego, CA · On-site

$17.50 - $20.50/hr

ITIL V4 Foundation Certification Key Deliverables * ITAM Strategy & Roadmap * HAM Pro / SAM Pro Implementation * CMDB and Asset Governance * License Compliance Management * Integration Design ...

USM

JB061819 - ServiceNow Architect

Columbus, OH · On-site

$60/hr

... ITIL v4 Foundation Preferred Certifications: • ServiceNow Certified Technical Architect (CTA) or Master Architect (CMA) • Security+ or similar cybersecurity certification

TekLeaders, Inc

ServiceNow ITAM SME

San Diego, CA · On-site

ITIL V4 Foundation Certification Key Deliverables * ITAM Strategy & Roadmap * HAM Pro / SAM Pro Implementation * CMDB and Asset Governance * License Compliance Management * Integration Design ...

New

TekSynap

Program Manager

Washington, DC · On-site

... ITIL v4 Foundation or higher preferred Company : TekSynap is a well planned information management environment that offers to meet the business needs of Local Government customers. Founded in 2008 ...

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Itil V4 Foundation information

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How much do itil v4 foundation jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for itil v4 foundation in the United States is $54.32, according to ZipRecruiter salary data. Most workers in this role earn between $31.49 and $72.12 per hour, depending on experience, location, and employer.

What is ITIL v4 Foundation?

ITIL V4 Foundation is an entry-level certification that introduces individuals to the core concepts, principles, and practices of IT Service Management (ITSM) based on the ITIL (Information Technology Infrastructure Library) framework. This certification provides a comprehensive understanding of the ITIL 4 framework, focusing on creating value through service management, the four dimensions model, and the service value system. It is designed for professionals who want to understand how ITIL can help organizations deliver efficient IT services and improve business outcomes. Achieving the ITIL V4 Foundation certification is often the first step for those pursuing a career in IT service management.

What are the key skills and qualifications needed to thrive as an ITIL v4 Foundation professional?

To thrive as an ITIL v4 Foundation professional, you need a solid understanding of IT service management principles, ITIL terminology, and best practices, often demonstrated by earning the ITIL v4 Foundation certification. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong analytical thinking, effective communication, and customer service orientation help you excel in process improvement and stakeholder interactions. These skills ensure efficient service delivery, alignment of IT processes with business goals, and continuous improvement in IT environments.

What are some common challenges faced by professionals working in ITIL v4 Foundation roles, and how can they be addressed?

One common challenge in ITIL V4 Foundation roles is adapting to frequent changes in IT service management processes and ensuring alignment with business objectives. Professionals may also encounter difficulties in fostering collaboration across different IT and business units, especially when introducing new practices. To address these challenges, it is important to maintain clear communication, participate in ongoing training, and leverage ITIL's continual improvement model. Regularly reviewing processes and seeking feedback from stakeholders can also help ensure successful implementation and integration within the organization.

What is the difference between Itil V4 Foundation vs IT Service Desk Technician?

AspectItil V4 FoundationIT Service Desk Technician
CertificationsITIL 4 FoundationITIL Foundation or similar
Work EnvironmentIT service management, strategic planningHelp desk, technical support
Industry UsageIT service providers, large organizationsIT support teams, corporate IT departments

The Itil V4 Foundation certification provides a broad understanding of IT service management principles, focusing on strategic and process-oriented knowledge. In contrast, an IT Service Desk Technician role involves applying technical skills to resolve user issues and support daily IT operations. While both are related to IT service management, the certification is more theoretical and managerial, whereas the technician role is hands-on and operational.

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What job categories do people searching Itil V4 Foundation jobs look for?

The top searched job categories for Itil V4 Foundation jobs are:

Itil V4 Foundation jobs near you
Infographic showing various Itil V4 Foundation job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $112,981 per year, or $54.3 per hour.

ServiceNow ITAM SME

Randstad Digital

San Diego, CA • On-site

$90 - $100/hr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

job summary:

ITAM Solution Design & Implementation


Lead end-to-end implementation of ServiceNow ITAM solutions (HAM Pro & SAM Pro).


Conduct requirement gathering workshops and translate business requirements into scalable ServiceNow solutions.


Design and configure asset lifecycle processes including procurement, receiving, deployment, inventory, maintenance, and disposal.


Implement software license management, reclaim processes, compliance reporting, and optimization initiatives.


Asset & Configuration Management


Integrate ITAM with CMDB, Discovery, Service Mapping, Procurement, and ITSM processes.


Define data models, asset classes, lifecycle states, and governance standards.


Ensure CMDB and Asset Repository accuracy through reconciliation and automation.


Drive asset normalization and software entitlement management activities.


Integration & Automation


Integrate ServiceNow with:


SCCM/MECM


Microsoft Intune


Active Directory


Procurement systems (SAP, Oracle, Coupa, etc.)


Cloud platforms (Azure, AWS)


Develop automation using Flow Designer, IntegrationHub, Business Rules, and Scripted APIs.


Governance & Compliance


Define ITAM governance framework, policies, and operational procedures.


Monitor software compliance and license utilization.


Support internal and external audits.


Provide KPI and executive dashboards for asset compliance, utilization, and cost optimization.


Stakeholder Management


Work with Procurement, Finance, Security, Infrastructure, and Operations teams.


Act as the functional and technical SME for ITAM-related initiatives.


Conduct workshops, training sessions, and knowledge transfer activities.


Preferred Certifications


ServiceNow Certified System Administrator (CSA)


Certified Implementation Specialist - Software Asset Management (CIS-SAM)


Certified Implementation Specialist - Discovery


Certified Implementation Specialist - Service Mapping


ITIL V4 Foundation Certification


location: Telecommute
job type: Contract
salary: $90 - 100 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:

ITAM Solution Design & Implementation

  • Lead end-to-end implementation of ServiceNow ITAM solutions (HAM Pro & SAM Pro).
  • Conduct requirement gathering workshops and translate business requirements into scalable ServiceNow solutions.
  • Design and configure asset lifecycle processes including procurement, receiving, deployment, inventory, maintenance, and disposal.
  • Implement software license management, reclaim processes, compliance reporting, and optimization initiatives.
Asset & Configuration Management
  • Integrate ITAM with CMDB, Discovery, Service Mapping, Procurement, and ITSM processes.
  • Define data models, asset classes, lifecycle states, and governance standards.
  • Ensure CMDB and Asset Repository accuracy through reconciliation and automation.
  • Drive asset normalization and software entitlement management activities.
Integration & Automation
  • Integrate ServiceNow with:
    • SCCM/MECM
    • Microsoft Intune
    • Active Directory
    • Procurement systems (SAP, Oracle, Coupa, etc.)
    • Cloud platforms (Azure, AWS)
  • Develop automation using Flow Designer, IntegrationHub, Business Rules, and Scripted APIs.
Governance & Compliance
  • Define ITAM governance framework, policies, and operational procedures.
  • Monitor software compliance and license utilization.
  • Support internal and external audits.
  • Provide KPI and executive dashboards for asset compliance, utilization, and cost optimization.
Stakeholder Management
  • Work with Procurement, Finance, Security, Infrastructure, and Operations teams.
  • Act as the functional and technical SME for ITAM-related initiatives.
  • Conduct workshops, training sessions, and knowledge transfer activities.
Preferred Certifications
  • ServiceNow Certified System Administrator (CSA)
  • Certified Implementation Specialist - Software Asset Management (CIS-SAM)
  • Certified Implementation Specialist - Discovery
  • Certified Implementation Specialist - Service Mapping
  • ITIL V4 Foundation Certification

qualifications:

.


skills:

Active Directory,AWS,APIs,Cloud,CMDB,Coupa,Executive Dashboards,Integration Design,JavaScript,Azure,Microsoft Intune,Oracle,SAP,Scripting,Service Mapping,ServiceNow,ServiceNow solutions,SOAP,Software Asset Management,Implement software,Software License,software compliance,SCCM,MECM,Integrations,asset classes,Asset Lifecycle Management,internal and external audits,automation,business requirements,Business Rules,cost optimization,data models,governance,Governance & Compliance,ITSM processes,ITIL V4 Foundation,Certified Implementation Specialist,ITIL,Infrastructure,KPI,KPI Reporting,Finance,license management,License Compliance,maintenance,normalization,Performance Analytics,procurement,Procurement systems,requirement gathering,Security,ServiceNow Certified System Administrator,Stakeholder Management,compliance reporting,inventory,end-to-end implementation,Process Documentation



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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