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Itil Remote Jobs in Edison, NJ (NOW HIRING)

Metasys

ServiceNow Consultant

New York, NY · On-site +1

Must consultants work remote and travel as needed All ServiceNow skills will be considered Qualifications ServiceNow skills, certifications, etc Willing to work as needed in Toronto, CA Open to ...

Deloitte

Cyber ServiceNow - Consultant

Jersey City, NJ · Remote

This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets ...

Deloitte

Cyber ServiceNow - Consultant

Morristown, NJ · Remote

This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets ...

Deloitte

Cyber ServiceNow - Consultant

New York, NY · Remote

This compensation range is specific to a Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets ...

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Itil Remote information

See Edison, NJ salary details

$20

$26

$34

How much do itil remote jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for itil remote in Edison, NJ is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $26.15 per hour, depending on experience, location, and employer.

What is an ITIL Remote?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are the key skills and qualifications needed to thrive in the ITIL Remote position?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What job categories do people searching Itil Remote jobs in Edison, NJ look for?

The top searched job categories for Itil Remote jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Itil Remote jobs?

Cities near Edison, NJ with the most Itil Remote job openings:

Itil Remote jobs near you
Infographic showing various Itil Remote job openings in Edison, NJ as of August 2026, with employment types broken down into 85% Full Time, 1% Part Time, and 14% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $54,206 per year, or $26.1 per hour.

ServiceNow HAM Certified Developer

1 point system

New York, NY • Remote

$55.25 - $76/hr

Contractor

Re-posted 18 days ago

Job description

Interview Process: One and done interview

IMP NOTE:

  • MUST be a HAM Certified Implementation Specialist
  • Need to complete a reference check prior to client submittal, AM will do an internal interview/IV prep call as well

We are looking for a highly skilled Software Engineer with recent hands-on implementation experience in ServiceNow Hardware Asset Management (HAM), specifically on the Yokohama release. This role will play a critical part in optimizing our hardware asset lifecycle processes and ensuring seamless integration across enterprise systems. The ideal candidate will bring deep technical expertise, a proactive mindset, and a passion for delivering scalable ServiceNow solutions.

Key Responsibilities

  • Lead and support recent ServiceNow HAM implementation efforts, including configuration, customization, and deployment on the Yokohama release.
  • Design and develop HAM workflows, business rules, and integrations to support hardware lifecycle management.
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions aligned with best practices.
  • Ensure data accuracy and compliance across the CMDB and HAM modules.
  • Troubleshoot and resolve issues related to HAM functionality, performance, and integrations.
  • Stay up-to-date with ServiceNow platform enhancements, especially those introduced in the Yokohama release.
  • Provide documentation, training, and support to end users and technical teams.

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field.
  • 10+ years of ServiceNow development experience, with a strong focus on Hardware Asset Management.
  • Proven track record of recent HAM implementation on the Yokohama release.
  • Proficiency in JavaScript, Glide API, and ServiceNow scripting.
  • Experience with CMDB, Discovery, and integration with third-party asset tools.
  • Strong understanding of ITIL processes and asset lifecycle management.
  • ServiceNow Certified System Administrator; HAM certification strongly preferred.

Preferred Skills

  • Experience with Agile/Scrum methodologies.
  • Familiarity with ServiceNow Flow Designer and IntegrationHub.
  • Knowledge of software asset management (SAM) and IT operations.
  • Strong communication and stakeholder engagement skills.
  • Ability to work independently and manage multiple priorities.