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Itil Remote Jobs in Edison, NJ (NOW HIRING)

IT America Inc

ServiceNow Architect

New York, NY · Remote

$73 - $91.75/hr

Remote (NY/NJ locals preferred) Duration: Long term contract * Looking for a ServiceNow Solution ... Understanding different project and service methodologies, such as Agile, Scrum, DevOps, and ITIL.

Inspiroz

Service Delivery Manager

New York, NY · Remote

Regular onsite client visits to engage with stakeholders, support the field and remote team, and ... ITSM Tools (ConnectWise preferred) and ITIL best practices/framework * Windows, Chrome and MAC O\S ...

Recruiting

Service Operations Manager

Manhattan, NY · Remote

CEO Location:Remote, Global Term: Permanent Full-Time Benefits: Remote Work, Certifications and ... ITIL * CAPM * PMP * Project + * M365 or Azure Fundamentals PersonalSkills * Self-motivated and ...

NextDeavor Inc.

Technical Account Manager

New York, NY · Remote

$72.31 - $90.39/hr

This role is Remote (Eastern Time Zone). Here's How You'll Make an Impact on the Team * Create ... Project management certifications (PMP, PRINCE2) or ITIL/service management experience. Pay Range ...

Known

IT Support Administrator

New York, NY · On-site +1

Provide hands-on and remote support for macOS and Windows devices, covering setup, deployment ... Keep configuration and change work aligned with company ITIL practices. Automation and AI

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How much do itil remote jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for itil remote in Edison, NJ is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $26.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Itil Remote position, and why are they important?

To thrive as an ITIL Remote professional, you need a thorough understanding of ITIL frameworks, strong process management abilities, and prior experience in IT service management roles. Proficiency with ITSM tools such as ServiceNow, BMC Remedy, or Jira Service Management, along with ITIL Foundation or higher certifications, is typically expected. Excellent communication, analytical thinking, and problem-solving skills are crucial for collaborating with distributed teams and addressing service incidents or improvements remotely. These skills and qualifications are essential to ensure consistent delivery and optimization of IT services within organizations operating in remote or hybrid environments.

What is an ITIL Remote job?

An ITIL Remote job involves managing IT services and processes according to the ITIL (Information Technology Infrastructure Library) framework while working remotely. Professionals in this role focus on service delivery, incident management, problem resolution, and continuous improvement to align IT services with business needs. They use ITIL best practices to enhance efficiency, reduce downtime, and improve customer satisfaction. This position typically requires strong knowledge of ITIL methodologies, communication skills, and experience with IT service management (ITSM) tools.

What are some common challenges faced by ITIL Remote professionals, and how can they be addressed?

ITIL Remote professionals often face challenges such as coordinating across time zones, ensuring clear communication with stakeholders, and maintaining service quality without on-site interaction. Proactive use of collaborative tools, regular virtual meetings, and well-documented processes can help mitigate misunderstandings and delays. Additionally, developing strong self-management and prioritization skills allows for efficient handling of incidents and service requests. By staying connected with their team and leveraging technology, remote ITIL specialists can maintain high standards of IT service delivery.

What are popular job titles related to Itil Remote jobs in Edison, NJ? For Itil Remote jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Itil Remote jobs in Edison, NJ look for? The top searched job categories for Itil Remote jobs in Edison, NJ are:
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Itil Remote jobs near you

Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote

STI

Newark, NJ • On-site, Remote

Full-time

Re-posted 18 days ago

Job description

Description:
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system to track email submissions and managing phone support efforts.
• Manage Windows Active Directory and Exchange.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers on repair and maintenance of IT equipment.
Requirements
• College degree and/or 4-6 years' experience providing end user support
• Ability to help employees solve hardware and software problems and fulfill requests.
• Experience with Windows Active Directory& Office 365.
• Experience troubleshooting network issues in large office /Enterprise setups.
• Experience supporting and troubleshooting printer systems.
• Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
• Strong customer service and communication skills.
• Experience taking user calls utilizing an IVR system, preferably Avaya.
• Must be able to cover one weekend shift and holidays that land on your coverage days.
• Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus.
• MDM experience, specifically Airwatch, is a plus.

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