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Itil Process Jobs (NOW HIRING)

E-Solutions

Tableau Admin

Phoenix, AZ · On-site

Should have experience working in ITIL Process ServiceNow ControlM or equivalent * Strong knowledge on ITIL Process Metrics Skills Mandatory Skills : Tableau Disclaimer: E-Solutions Inc. provides ...

CYNET SYSTEMS

Application Support

New York, NY · On-site

$45 - $50/hr

Strong ITIL process knowledge. * Stakeholder management experience. * Experience in onsite-offshore model. * Strong analytical and communication skills. * Experience with tools like ServiceNow/Jira.

ClifyX

ServiceNow architect

Greensboro, NC · On-site

... ITIL Process implementation. • Service-now for custom Application Design & Development. • Hands-on technical delivery including required documentation of cost-effective Service-now solutions ...

Maintec Technologies

Data Operations Lead

Chicago, IL · On-site

$130K/yr

Expertise in ITIL processes * Production support ticket management * Continuous Service improvements Skill Matrix : Data Operation Lead Years of experience Rating out of 10 weightage Production ...

Diamondpick

Mainframe Infra Engineer

Mclean, VA · On-site

... and ITIL processes • Act as escalation point for complex mainframe issues • Provide expert guidance on z/OS, Sysplex, WLM, JES, and RACF • Oversee IMS (DB/DC), DB2 for z/OS, and CICS ...

ICONMA

Mainframe z/OS Technical Lead / L3 Engineer

$50.25 - $64.50/hr

Validate vendor recommendations and ensure adherence to SLAs and ITIL processes * Act as escalation point for complex mainframe issues * Provide expert guidance on z/OS, Sysplex, WLM, JES, and RACF

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Itil Process information

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How much do itil process jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for itil process in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.

What jobs require ITIL certification?

ITIL certification is often required or preferred for roles in IT service management, such as IT Service Manager, IT Operations Manager, Service Desk Manager, and IT Project Manager. These jobs typically involve managing IT processes, improving service delivery, and using ITIL frameworks and tools to ensure efficiency and quality.

What are ITIL processes?

ITIL processes are a set of best practices for delivering IT services effectively and efficiently. They provide structured procedures and guidelines for various aspects of IT service management, such as incident management, change management, problem management, and service desk operations. Following ITIL processes helps organizations align their IT services with business needs, improve service quality, and optimize resource usage. ITIL is widely adopted by organizations seeking to enhance their IT service delivery and customer satisfaction.

What is the difference between Itil Process vs Service Desk Analyst?

AspectItil ProcessService Desk Analyst
CertificationsITIL Foundation, sometimes advanced ITIL certificationsITIL Foundation often preferred, basic certifications
Work EnvironmentIT service management teams, process-driven rolesHelp desk, customer support, user issue resolution
Industry UsageIT service providers, large organizationsIT support centers, corporate IT departments

While both roles involve IT service management, Itil Process focuses on implementing and managing ITIL frameworks and processes, whereas a Service Desk Analyst primarily handles user support and incident resolution. Understanding these differences helps organizations assign the right roles for efficient IT service delivery.

What jobs can you get with ITIL?

ITIL knowledge prepares professionals for roles such as IT Service Manager, ITIL Process Analyst, Service Desk Manager, and IT Operations Manager. These roles involve managing IT service delivery, improving processes, and ensuring alignment with business needs, often requiring certifications like ITIL Foundation and familiarity with IT service management tools.

What are the key skills and qualifications needed to thrive as an ITIL Process Manager, and why are they important?

To thrive as an ITIL Process Manager, you need strong knowledge of ITIL frameworks, process optimization, and a background in IT service management, often supported by ITIL certifications. Familiarity with ITSM tools such as ServiceNow or BMC Remedy and the ability to analyze key performance indicators are typically required. Excellent communication, problem-solving, and stakeholder management skills help drive process improvements and foster collaboration. These capabilities are crucial for ensuring efficient, reliable IT services that align with business objectives and deliver value.

What jobs to do with an ITIL certificate?

An ITIL certificate qualifies individuals for roles such as IT Service Manager, Service Desk Manager, IT Operations Manager, or IT Process Analyst. These roles involve managing IT service delivery, improving processes, and ensuring alignment with business needs, often requiring knowledge of ITSM tools and frameworks.

How much do you get paid for ITIL certification?

ITIL certification can enhance job prospects and salary potential in IT service management roles. Certified professionals often see salary increases, with average annual pay ranging from $70,000 to over $120,000 depending on experience, location, and job responsibilities.

How does an ITIL Process professional typically collaborate with other IT teams to implement service improvements?

As an ITIL Process professional, you'll regularly work with various IT teams such as service desk, infrastructure, and application support to identify areas for improvement and ensure processes align with ITIL best practices. Collaboration often involves leading meetings, gathering input from stakeholders, and facilitating workshops to map out workflows and resolve bottlenecks. You'll also monitor process performance and coordinate with process owners to implement changes, making strong communication and relationship-building skills essential for success in this role.
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Itil Process jobs near you
Tableau Admin

Tableau Admin

E-Solutions

Phoenix, AZ • On-site

Other

Posted 6 days ago

Job description

About My Client:-
My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries
Job Title: Tableau Admin
Location: Phoenix, AZ
Hire Mode: Contract
Tableau Administration Experience
  • Handson experience with Tableau / Power BI admin
  • Handson experience with preferably version 5x or higher
  • Proficiency in shell scripting and REST API usage for job automation
    • Familiarity with job design canvas pipeline flows and orchestration
    • Experience with performance tuning and error handling
  • Experience with monitoring tools and automation frameworks
  • Need to work in 247 L2 Support model
  • Should have meticulous and detailed problem solving skills
  • Excellent Analytical Communication Reporting Skills
  • Should have experience working in ITIL Process ServiceNow ControlM or equivalent
  • Strong knowledge on ITIL Process Metrics

Skills
Mandatory Skills : Tableau
Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability

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