1

Itil Process Jobs Near Me

Develop and maintain process documentation, SOPs, and governance standards for SPM workflows ... Knowledge of change management methodologies, ITIL, and portfolio/program management frameworks.

New

Develop and maintain process documentation, SOPs, and governance standards for SPM workflows ... Knowledge of change management methodologies, ITIL, and portfolio/program management frameworks.

New

Be Seen First

Technical Support

Columbus, OH · On-site

$22 - $24/hr

... ITIL processes

New

... Library (ITIL) framework. Core process ownership includes, but is not limited to, Incident, Problem, Change, Release, Service Level, Knowledge, Configuration Management (CMDB), and IT Asset ...

Oversee Incident, Change, Problem, and Request Management processes, ensuring adherence to ITIL best practices, governance standards, operational procedures, and SLA commitments. * Act as the primary ...

Execute ITSM/ITIL processes to ensure stable operations and alignment with Service Level Agreements (SLAs). • Provider Steering: Direct external providers in the execution of support tasks and ...

next page

Showing results 1-20

Itil Process information

See salary details

$14

$25

$48

How much do itil process jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for itil process in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.
A map of the United States highlighting the number of Itil Process job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Itil Process job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Waters Empower CDS / Lab Systems Administrator

New Albany, OH • On-site

$40/hr

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

Job Title : Waters Empower CDS / Lab Systems Administrator
Location : New Albany, OH 
Client: TCS 
Rate: $40/hr on c2c
Positions: 3
JD :
We are seeking an experienced Empower CDS / Lab Systems Administrator with strong hands-on expertise in Waters Empower, including system administration, upgrades, and laboratory instrument connectivity. The role will support reliable and compliant operation of Empower within a regulated laboratory environment.
Key Responsibilities
Administer and support the Waters Empower CDS suite, including user/access management, configuration, troubleshooting, and system maintenance.
Support and execute Empower upgrades, including planning, testing, deployment, and post-upgrade stabilization.
Configure, maintain, and troubleshoot laboratory instrument connectivity with Empower, including acquisition clients/nodes and associated interfaces.
Perform Lab System Administration activities to ensure system availability, performance, security, and operational continuity.
Manage incidents, service requests, problems, and changes in alignment with ITIL processes.
Execute and document system changes through established Change Control processes within a regulated/GxP environment.
Collaborate with laboratory users, infrastructure teams, vendors, and other stakeholders to resolve technical and operational issues.
Required Qualifications
4-8 years of relevant experience supporting laboratory informatics/CDS systems.
Strong working knowledge and hands-on experience with Waters Empower CDS.
Demonstrated experience supporting or executing Empower version upgrades.
Good understanding of Empower instrument connectivity and laboratory infrastructure.
Experience in Lab System Administration and production support.
Working knowledge of ITIL, incident management, and change-control processes.
Experience in a pharmaceutical, biotechnology, or other regulated/GxP environment is preferred.
Preferred Profile
A technically strong, hands-on professional who can independently manage Empower administration, upgrades, instrument integration, and operational support while maintaining compliance and system reliability.
Role Descriptions:
1. Working knowledge of Empower suite of applications (CDS)
2. Have worked on Empower Upgrades
3. Knowledge on Empower Instrument Connections
4. Lab System Admin
5. ITIL/Change Control
Desirable Skills:
Keyword:
Skills: Digital : Microsoft Power BI
Experience Required: 6-8