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Itil Process Jobs Near Me

ITSM ServiceNow Discovery Process Owner

Columbus, OH · On-site

$52.25 - $71.75/hr

ITIL Architect Provides hands-on expertise with Integration and data ingestion systems, Process/data flow orchestration implementation. This is accomplished by working with other ITIL Service ...

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Working understanding of ITIL processes * Effective organizational skills, time management skills and problem-solving skills * Exceptional verbal, written and interpersonal communication skills

ITIL process knowledge * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently ...

ITIL process knowledge * Analytical/ Decision Making Responsibilities * Analytical ability to manage multiple projects and prioritize tasks into manageable work products * Can operate independently ...

Execute ITSM/ITIL processes to ensure stable operations and alignment with Service Level Agreements (SLAs). • Provider Steering: Direct external providers in the execution of support tasks and ...

Infrastructure Engineer 2/3

Columbus, OH · On-site

$100K - $131K/yr

Familiarity with standard ITIL processes preferred. Infrastructure positions often require broad system administration knowledge, virtualization, monitoring, security, and communication skills. Core ...

Infrastructure Engineer III

Columbus, OH · On-site

$103K - $136K/yr

... ITIL processes • Team collaboration and leadership skills • Good verbal and written communication skills (internally and externally) • Adaptability and problem-solving skills • Strong ...

Sr. .Net Developer

Columbus, OH · On-site

$52.75 - $69.50/hr

Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs * Business Analysis: Execute the Business Analyst Agile Role by: * Building a strong understanding of the ...

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Itil Process information

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$14

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$48

How much do itil process jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for itil process in the United States is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $29.57 per hour, depending on experience, location, and employer.
A map of the United States highlighting the number of Itil Process job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Itil Process job openings in each state, with California having the most at 2 and Hawaii the least at 0.

$100K - $140K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Technical Skills
  • Thorough understanding of ITIL and IT Service Management concepts
  • Familiar with industry leading ITSM platforms like ServiceNow, BMC on functionalities, integrations and out of box features
  • Experience in designing, developing and documenting IT Service Management processes and workflows
  • Experience in developing ITIL process performance metrics, measurements and agreements
  • Knowledge of Service and Systems management applications including ticketing/workflow tools
  • Experience in driving end to end major incident management process
  • Knowledge of at least one recognized process improvement techniques like 6sigma, PDCA etc.
  • 10 Years of work experience in relevant skills

Manage Cross functional support for IT Life Cycle and Operations which includes
  • Planning and Analysis
  • Requirements Definition
  • Design Specifications
  • Asset Management
  • Software License Tracking
  • Technology Architecture
  • Integration and Testing
  • Implementation and Migration
  • Training and Knowledge Transfer
  • Documentation
  • Operations and Administration
  • Technology Refreshment and Replenishment

Manage Cross functional support to ensure the Service Delivery which includes
  • Availability Management
  • Capacity Management
  • Performance Management
  • Service Level Monitoring and Reporting
  • Service Support which includes
  • Incident Management
  • Problem Management
  • Configuration Management
  • Change Management
  • Release Management
  • Reporting SLRs

Salary Range-$100,000-$140,000 a year
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TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.