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Itil Practitioner Jobs (NOW HIRING)

ServiceNow Developer

Montgomery, AL · On-site

$53.50 - $73.50/hr

... Practitioner (PMI-ACP) • ServiceNow Certified Technical Architect (CTA) • ITIL 4 Foundation Certified • Professional Scrum Master (PSM) Justification The MES project requires a dedicated ...

Own ITIL-aligned practices for incident, problem, and change enablement with appropriate Change ... Cloud ALM practitioner. Experience with Fiori operations at scale and UX support practices.

ITIL 4 Practitioner: IT Asset Management; IAITAM CAMP, CSAM, or CHAMP. Licenses & Credentials * Minimum Required: ITIL V3 or V4 Foundations Certification or ITITAM Certification. * Preferred:

ITIL 4 Practitioner: IT Asset Management; IAITAM CAMP, CSAM, or CHAMP. Licenses & Credentials * Minimum Required: ITIL V3 or V4 Foundations Certification or ITITAM Certification. * Preferred:

ITIL 4 Practitioner: IT Asset Management; IAITAM CAMP, CSAM, or CHAMP. * Minimum Required: ITIL V3 or V4 Foundations Certification or ITITAM Certification. * Preferred: Intermediate certifications in ...

Cable patching and equipment racking duties as required within the local site Follow ITIL model for ... practitioner of incident management, problem management and change management processes ...

Cable patching and equipment racking duties as required within the local site Follow ITIL model for ... practitioner of incident management, problem management and change management processes ...

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Itil Practitioner information

See salary details

$41.5K

$130.3K

$200K

How much do itil practitioner jobs pay per year?

As of May 30, 2026, the average yearly pay for itil practitioner in the United States is $130,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,000.00 and $150,000.00 per year, depending on experience, location, and employer.

What is an ITIL Practitioner job?

An ITIL Practitioner is a professional who applies ITIL (Information Technology Infrastructure Library) principles to improve IT service management (ITSM) processes within an organization. They focus on practical implementation, guiding teams in adopting and adapting ITIL best practices to enhance service efficiency, reduce costs, and improve customer satisfaction. ITIL Practitioners emphasize continual service improvement, change management, and metrics-driven decision-making. Their role often involves training teams, analyzing processes, and ensuring IT services align with business objectives.

What are the key skills and qualifications needed to thrive in the Itil Practitioner position, and why are they important?

To thrive as an ITIL Practitioner, you need a solid understanding of IT service management principles, process improvement, and problem-solving, usually supported by ITIL Foundation and Practitioner certifications. Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Cherwell, as well as documentation and reporting systems, is often required. Excellent communication, analytical thinking, and stakeholder management abilities are crucial for effective collaboration and driving change. These skills enable practitioners to enhance service delivery and ensure organizational processes align with business objectives.

What are the typical career advancement opportunities for an ITIL Practitioner?

As an ITIL Practitioner, you can pursue various career paths in IT service management, such as progressing to roles like IT Service Manager, Process Owner, or ITSM Consultant. Many organizations also encourage practitioners to deepen their expertise with higher-level ITIL certifications or related management qualifications. With experience, you may take on responsibilities leading service improvement initiatives or managing teams. The skills and experience gained in this role are highly transferable, opening doors to broader IT leadership positions and cross-functional projects.

Is ITIL still relevant in 2026?

ITIL remains relevant for IT service management roles like ITIL Practitioner, as it provides a widely adopted framework for aligning IT services with business needs. Certifications in ITIL are still valued by employers, and the framework continues to evolve to incorporate modern practices such as Agile and DevOps. Staying updated with the latest ITIL versions and related tools can enhance job prospects in this field.
What are the most commonly searched types of Itil Practitioner jobs? The most popular types of Itil Practitioner jobs are:
What job categories do people searching Itil Practitioner jobs look for? The top searched job categories for Itil Practitioner jobs are:
Infographic showing various Itil Practitioner job openings in the United States as of May 2026, with employment types broken down into 7% Locum Tenens, 34% Full Time, 56% Part Time, and 3% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $130,295 per year, or $62.6 per hour.

ServiceNow Developer

Kanak Elite Services Inc

Montgomery, AL • On-site

$53.50 - $73.50/hr

Contractor

Posted 5 days ago


Job description

Hello There,

Wish you a Happy Thursday,

My name is Yashmita, and I am a Technical Recruiter at Kanak IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are interested, kindly reply to this email  yashmita@kanakits.com with your updated resume.  

POSITION: SERVICENOW DEVELOPER

POSITION LOCATION: MONTGOMERY, AL (ONSITE) (NO EXCEPTIONS)

TERM: 1 YEAR (STRONG POSSIBILITY OF EXTENSIONS)

Experience Required: 

ITIL 4 foundation Cert, ServiceNow CSA, ITSM Certified Implementation Specialist, Certified Application Developer, Agile/Scrum Certification, 10+ years experience in ServiceNow development. Experience with large scale implementations. Work across functional teams. Must have 5-7 years Incident and problem change, knowledge management, and configuration management. Experience in using flow designer and service catalog. BA in Computer Science or IT.

Nice to Have:  Prior State Government Please make sure the candidates education information is listed on the resume. (University, Degree Field, and Year of Graduation).
Position Description
The ServiceNow Developer will support the Medicaid Enterprise Systems (MES) project by designing, developing, configuring, and maintaining ServiceNow applications that align with IT Service Management (ITSM) processes. This role will be responsible for building workflows, automations, and integrations to support incident, change, release, and problem management across multiple MES modules. The developer will collaborate with module contractors, product owners, and enterprise teams to ensure consistent and efficient service delivery.
Skills Required
• Strong proficiency in ServiceNow development (forms, workflows, business rules, client scripts, UI policies).
• Knowledge of ServiceNow ITSM modules: Incident, Problem, Change, Release, Service Catalog, CMDB, Knowledge Management, Event Monitoring.
• Ability to troubleshoot, analyze, and resolve ServiceNow platform issues.
• Strong understanding of ITIL practices.
• Excellent communication and collaboration skills.
• ITIL 4 Foundation or Higher
Skills Preferred
• Experience with ServiceNow Flow Designer, IntegrationHub, and custom app development.
• Knowledge of government IT projects or large-scale enterprise environments.
• Strong documentation skills (workflows, configuration, solution design).
Experience Required
• 3–5+ years of ServiceNow development experience in ITSM environments.
• Hands-on experience implementing workflows and integrations in ServiceNow.
• Experience participating in testing, code reviews, and deployment activities.
• Certified ServiceNow System Administrator
Experience Preferred Prior experience with Agile Methodology
• Prior experience supporting state or federal government IT modernization projects.
• Experience with ServiceNow development, upgrades and maintaining customizations.
• Experience working with cross-functional project teams, product owners, module contractors, IT leads.
Education Required
• Bachelor’s degree in computer science, Information Technology, or related field.
• 10+ years equivalent work experience may be considered in lieu of a degree.

Education
Preferred

Additional coursework or certifications in IT Service Management, Software Engineering or
Enterprise Architecture.
Certifications Required
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist (CIS) – ITSM
• ServiceNow Certified Application Developer (CAD)
Certifications Preferred (Not Required)
• PMI Agile Certified Practitioner (PMI-ACP)
• ServiceNow Certified Technical Architect (CTA)
• ITIL 4 Foundation Certified
• Professional Scrum Master (PSM)
Justification The MES project requires a dedicated ServiceNow Developer to design and maintain ITSM within the ServiceNow platform. This role is critical for ensuring incident, change, and release management workflows are implemented consistently across all MES modules. Without this role, the program risks delays in automation, integration challenges, and reduced efficiency in managing enterprise changes and releases.
Additional Information
• Position is 100% onsite.