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Itil Change Manager Jobs in Pennsylvania (NOW HIRING)

Naviga

SAP Program Manager

Harrisburg, PA · On-site

... ITIL-aligned practices for incident, problem, and change enablement. • Direct release and upgrade management for S/4HANA Cloud Private Edition, coordinating testing and business readiness. • ...

Saxon Global

Project Manager III

Chester, PA · On-site

Experience in an IT PMO, SDLC, ITIL methodology. * Experience with change management, including training, communication, business process redesign * Clarity, MS Project, Visio. * Hands on (tactical ...

3B Staffing LLC

Field Technician role

Pittsburgh, PA · On-site

... change control, problem management, and continual service improvement * Strong operational experience using IT infrastructure operations frameworks such as ITIL or COBIT Preferred Qualifications:

InterSources

IT Project Manager

Harrisburg, PA · On-site

$97.30K - $115K/yr

Scrum, PMP, ITIL,or SAFe certification * ServiceNowplatform experience * Uses proven projectand ... trade-offs, change management, and issue & riskmanagement. * Presents tosenior executives and ...

Abzena

IT Support Analyst

Bristol, PA · On-site

... ITIL-aligned incident, request, and change management processes • Meet or exceed established service-level targets and response times • Participate in on-call or after-hours support rotations as ...

Saxon Global

Project Manager III

Chesterbrook, PA · On-site

Payroll background Experience in an IT PMO, SDLC, ITIL methodology Experience with change management, including training, communication, business process redesign Clarity, MS Project, Visio Hands on ...

Customers Bank

Sr. Cloud Network Engineer

Malvern, PA · On-site

$102.10K - $139.80K/yr

Participate in IT change management processes. * Follow ITIL best practices in service management (incident, problem, and change management). What do you need? * 5+ years of experience in network ...

Customers Bank

Sr. Cloud Network Engineer

Malvern, PA · Hybrid

$102.10K - $139.80K/yr

Participate in IT change management processes. * Follow ITIL best practices in service management (incident, problem, and change management). What do you need? * 5+ years of experience in network ...

Customers Bank

Sr. Cloud Network Engineer

Malvern, PA · Hybrid

$102.10K - $139.80K/yr

Participate in IT change management processes. * Follow ITIL best practices in service management (incident, problem, and change management). What do you need? * 5+ years of experience in network ...

WellSpan Health

Director Cloud Operations

York, PA

... and change management discipline required. * Hands-on cloud experience (AWS/Azure/GCP), including networking, identity, security logging, and core platform services; Familiarity with ITSM/ITIL ...

Wipro Limited

PROJECT MANAGER

Dallas, PA · On-site

Change Request (CR) log support and scope control artifacts (as applicable). Handover plan ... ITIL Foundation (preferred) ServiceNow CSA (nice-to-have) Success Criteria (Measures of Effective ...

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$12

$56

$81

How much do itil change manager jobs pay per hour?

As of May 27, 2026, the average hourly pay for itil change manager in Pennsylvania is $56.24, according to ZipRecruiter salary data. Most workers in this role earn between $44.09 and $70.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ITIL Change Manager, and why are they important?

To thrive as an ITIL Change Manager, you need a solid understanding of IT service management processes, experience in change management, and typically an ITIL certification. Familiarity with ITSM tools like ServiceNow, BMC Remedy, and knowledge of incident, problem, and configuration management systems are essential. Strong organizational, communication, and stakeholder management skills help you coordinate changes effectively and minimize business disruption. These abilities ensure changes are implemented smoothly, risks are mitigated, and IT services remain reliable and aligned with business goals.

What are some common challenges faced by ITIL Change Managers and how can they be addressed?

ITIL Change Managers often face challenges such as balancing the need for rapid implementation with minimizing risks and disruptions to IT services. Coordinating communication between stakeholders, ensuring accurate documentation, and managing approval processes can also be complex, especially in organizations with frequent changes. To address these challenges, it's essential to establish clear change processes, leverage automated tools for tracking and reporting, and foster open communication across teams. Regular training and post-implementation reviews can further help in refining change management practices and reducing resistance.

What does an ITIL Change Manager do?

An ITIL Change Manager is responsible for overseeing the change management process within an organization’s IT environment. Their main role is to ensure that changes to IT services and infrastructure are made with minimal risk and disruption to business operations. They evaluate, plan, coordinate, and monitor all changes, maintaining clear communication among stakeholders. Change Managers also ensure that changes are properly documented and that best practices are followed according to ITIL (Information Technology Infrastructure Library) guidelines.

What is the difference between Itil Change Manager vs Itil Incident Manager?

AspectItil Change ManagerItil Incident Manager
Primary FocusManaging change processes to minimize risk and ensure smooth IT service updatesHandling and resolving IT incidents to restore services quickly
CertificationsITIL Foundation, Change Management certificationsITIL Foundation, Incident Management certifications
Work EnvironmentCollaborates with change advisory boards, project teamsWorks with support teams, end-users, and service desk
Industry UsageCommon in IT service management across various industriesEqually prevalent in IT support and operations sectors

The Itil Change Manager focuses on overseeing change processes to ensure minimal disruption, while the Itil Incident Manager concentrates on quickly resolving incidents to restore normal service. Both roles require ITIL certifications and are vital in IT service management, but they serve different functions within the ITSM framework.

What are the most commonly searched types of Itil Change jobs in Pennsylvania? The most popular types of Itil Change jobs in Pennsylvania are:
What are popular job titles related to Itil Change Manager jobs in Pennsylvania? For Itil Change Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Itil Change Manager jobs in Pennsylvania look for? The top searched job categories for Itil Change Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Itil Change Manager jobs? Cities in Pennsylvania with the most Itil Change Manager job openings:
Itil Change Manager jobs near you
Infographic showing various Itil Change Manager job openings in Pennsylvania as of May 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 71% In-person, 11% Hybrid, and 18% Remote job distribution, with an average salary of $116,970 per year, or $56.2 per hour.
ServiceNow ITSM / ITOM Architect Location:- Philadelphia, PA Duration:- Full Time

ServiceNow ITSM / ITOM Architect Location:- Philadelphia, PA Duration:- Full Time

Siri InfoSolutions Inc

Philadelphia, PA • On-site

$54.50 - $75/hr

Full-time

Posted 7 days ago

Job description

ServiceNow ITSM / ITOM Architect

Location:- Philadelphia, PA

Duration:- Full Time

Job Description

ServiceNow ITSM / ITOM Architect     

Must Have Technical/Functional Skills

  • ITSM: Experience in implementing ITIL processes (Incident, Problem, Change Management, etc. in ServiceNow
  • ITOM : Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
  • CMDB Management: Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions.
  • Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules
  • Integration : Hands-on experience with integrating ServiceNow with other CMDB tools and enterprise monitoring systems
  • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
  • App Engine : Expertise in Custom module implementations
  • Working experience on Workflow administration, ServiceNow Reporting, Form/UI configurations, Notifications, data imports, custom scripting
  • Experience in identifying opportunities for process automation and optimization using advanced ServiceNow features
  • CTAs/ ServiceNow Certified Candidates Preferred
Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005

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