ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily ...
Customer Service Representative
Vienna, VA · On-site
$16 - $21.75/hr
Customer Service Representative ITCON Services is seeking to hire seasoned Customer Service Representatives for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and ...
Customer Service Representative
Vienna, VA · On-site
$16 - $21.75/hr
Customer Service Representative ITCON Services is seeking to hire seasoned Customer Service Representatives for upcoming work. We're seeking outside-the-box thinkers who are technically skilled and ...
Java Developer
Vienna, VA · On-site
$51.25 - $66.25/hr
ITCON Services is a growing company that offers competitive compensation and development opportunities. They are seeking a Java Developer who will participate in the full life cycle of projects ...
Java Developer
Vienna, VA · On-site
$51.25 - $66.25/hr
ITCON Services is a growing company that offers competitive compensation and development opportunities. They are seeking a Java Developer who will participate in the full life cycle of projects ...
Technical Program Manager
Vienna, VA · On-site
$129K - $167K/yr
ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. The role entails managing the entire project ...
Technical Program Manager
Vienna, VA · On-site
$129K - $167K/yr
ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. The role entails managing the entire project ...
Call Center Operator
Bethesda, MD · On-site
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Call Center Operator
Bethesda, MD · On-site
Join Itcon Services Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations. We are seeking dedicated Call Center Operators to ...
ITCON Services is seeking an experienced Senior Web Agile Product Owner / Project Manager (Level III) to support a high-profile federal customer in managing and enhancing enterprise web platforms ...
ITCON Services is seeking an experienced Senior Web Agile Product Owner / Project Manager (Level III) to support a high-profile federal customer in managing and enhancing enterprise web platforms ...
Call Center Report Analyst
Washington, DC · On-site
The Reports Analyst is responsible for the development, management, and delivery of all operational and performance reporting for the Federal National Contact Center (NCC). This role ensures that ...
New
Call Center Report Analyst
Washington, DC · On-site
The Reports Analyst is responsible for the development, management, and delivery of all operational and performance reporting for the Federal National Contact Center (NCC). This role ensures that ...
New
Itcon information
What is the difference between Itcon vs Network Technician?
| Aspect | Itcon | Network Technician |
|---|---|---|
| Required Credentials | IT certifications, such as CompTIA A+, Network+, or Cisco certifications | Similar certifications like CompTIA Network+ or Cisco CCNA |
| Work Environment | IT companies, data centers, or corporate IT departments | Telecommunications companies, corporate IT, or service providers |
| Industry Usage | Commonly used in IT infrastructure projects and support roles | Focuses on network setup, troubleshooting, and maintenance |
Both Itcon and Network Technician roles require similar certifications and often work in IT environments. However, Itcon may encompass broader IT infrastructure responsibilities, while Network Technicians focus specifically on network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.
What are popular job titles related to Itcon jobs in Reston, VA? For Itcon jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Itcon jobs in Reston, VA look for? The top searched job categories for Itcon jobs in Reston, VA are:
What cities near Reston, VA are hiring for Itcon jobs? Cities near Reston, VA with the most Itcon job openings:
Full-time
Re-posted 15 days ago
Job description
Job Summary:
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.
ITCON Services is looking for a bright, motivated Help Desk and Microsoft 365 Administrator to support our client in McLean, Virginia. The individual will be responsible for supporting daily IT operations and maintaining essential Microsoft 365 and Help Desk operations.
Responsibilities:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team.
Qualifications:
Required:
• Ability to maintain essential Microsoft 365 and Help Desk operations, including end user support, Windows 11 troubleshooting, VPN setup, M365 applications troubleshooting, laptop configuration, device tracking, etc.
• Maintain Office infrastructure requirements including Cisco Meraki and Ubiquiti access points, switches, Canon printers, MS Teams Soft phones etc.
• Ability to configure and troubleshoot Microsoft Surface Pro devices and other laptops devices for ITCON employees.
• Ability to use a ticketing system and respond to tickets within SLA guidelines.
• Perform Microsoft Entra ID user account administration and monitoring.
• Perform Entra ID group administration, create security permissions, and group policies.
• Microsoft Office 365 Exchange email account administration and monitoring.
• Interact with ITCON contract teams to assist in troubleshooting, identify root causes, and provide technical support.
• IT equipment inventory and asset management.
• Responding in a timely manner to IT service issues and requests.
• Ability to show initiative and work with minimal supervision.
• Expert oral and written communication skills to facilitate critical discussions between business customers, project stakeholders, and contracting team. We consider communication skills a key required skill.
Preferred:
• Bachelor's degree in technology or computer science or relevant experience
• 3-5 years of experience as a Systems or Help Desk Administrator
• Experience with M365 Admin Suite
• Experience with PowerShell
• Experience with Microsoft Intune and device management
• Experience Microsoft Teams administration
• Experience with printer management
• Excellent client ticket management and resolution
• Excellent verbal communication and written documentation skills are required
• CompTIA A+
• CompTIA Network+
• Azure Fundamentals AZ-900
Company:
ITCON Services is a consulting firm that helps with innovative technology and management solutions. Founded in 2008, the company is headquartered in Washington, USA, with a team of 51-200 employees. The company is currently Growth Stage.