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How much do italian speaking customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for italian speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Italian speaking customer service representative?

As an Italian Speaking Customer Service representative, your daily tasks usually include responding to customer inquiries via phone, email, or chat in Italian, troubleshooting common issues, and documenting interactions in the company’s CRM system. You may also handle order processing, provide product or service information, and escalate more complex problems to specialized teams. Collaboration with colleagues across departments is common to resolve concerns efficiently and ensure a seamless customer experience. Your role ensures that Italian-speaking customers receive prompt, accurate, and culturally sensitive support throughout their journey.

What is an Italian speaking customer service?

An Italian Speaking Customer Service job involves assisting customers in Italian, addressing their inquiries, resolving issues, and providing support via phone, email, or chat. The role requires fluency in both Italian and the company's primary language, along with strong communication and problem-solving skills. It is commonly found in industries like e-commerce, travel, and customer support centers.

What are the key skills and qualifications needed to thrive in the Italian speaking customer service position, and why are they important?

To excel as an Italian Speaking Customer Service representative, fluency in both Italian and English, strong communication abilities, and prior customer service experience are essential. Familiarity with CRM platforms, live chat systems, and helpdesk ticketing software is often required, and some employers may prefer candidates with customer service certifications. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills and qualities are crucial for effectively supporting customers, resolving issues efficiently, and maintaining high satisfaction rates.

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Italian Speaking Customer Service jobs near you
Infographic showing various Italian Speaking Customer Service job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Polish-Russian-Speaking Customer Service Representative (remote)

Russian TV Company

Remote

$16.50 - $22.25/hr

Other

Re-posted 14 days ago

Job description

Polish-Russian-Speaking Customer Service Representative (remote)

Customer Service Representative is responsible for delivering the highest level of customer care in the company and building strong lasting relationships with our customers. This work can be performed remotely with a laptop and a good internet connection. Daily activities include:

  1. Help customers on the phone, by email, and via chat. Some questions require research and technical knowledge of computers, networks, routers, and TVs
  2. Process orders and payments in the CRM system
  3. Comply with company's rules
  4. Troubleshoot basic technical issues with Set-Top-Boxes and networks
  5. Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistently exceptional experience and contribute to a positive working environment

Customer Service Representative must have natural diplomatic skills, tact, and patience to deal with all kinds of situations or customers. The good news is that we have many happy customers!

Required skills and experience:

  1. Must be fluent in Polish and Russian
  2. Intermediate level English
  3. Be natural caretaker
  4. Be practical, compassionate, caring, and motivated to help others
  5. Great communication, listening skills, and positive attitude
  6. Knowledge of the computers, networks, and CRM software
  7. University degree is recommended but is not necessary
  8. It's a big plus if you read Delivering Happiness by Zappos CEO Tony Hsieh

Benefits that are awaiting you if you join us:

  1. Compensation in direct correlation to your knowledge and talent
  2. Official work schedule 9:00-18:00 EST.
  3. Work from ANYWHERE around the world

Unlimited opportunities for self-realization:

  1. Friendly, professional, highly motivated and productive team made up from best of the best
  2. Creative Environment where You will never be bored at work again!
  3. And....slowly, but surely we are getting ready to conquer the world.

Apply