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Italian Speaking Customer Service Jobs (NOW HIRING)

Collabera

Customer Service Representative

Urbandale, IA · On-site

$15.25 - $20.50/hr

Candidates fluent in Italian required . Must be able to read, write and speak fluent English as ... Candidates with customer service backgrounds and strong troubleshooting computer skills are highly ...

altaresourceshcm

Spanish Bilingual CCR

Fort Myers, FL

$14.50 - $18.25/hr

Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a Spanish Bilingual ...

altaresourceshcm

Bilingual French CCR

Fort Myers, FL

$14.50 - $18.25/hr

Alta Resources is looking for French Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support. As a French Bilingual ...

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Italian Speaking Customer Service information

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How much do italian speaking customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for italian speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Italian Speaking Customer Service representative?

As an Italian Speaking Customer Service representative, your daily tasks usually include responding to customer inquiries via phone, email, or chat in Italian, troubleshooting common issues, and documenting interactions in the company’s CRM system. You may also handle order processing, provide product or service information, and escalate more complex problems to specialized teams. Collaboration with colleagues across departments is common to resolve concerns efficiently and ensure a seamless customer experience. Your role ensures that Italian-speaking customers receive prompt, accurate, and culturally sensitive support throughout their journey.

What is an Italian Speaking Customer Service job?

An Italian Speaking Customer Service job involves assisting customers in Italian, addressing their inquiries, resolving issues, and providing support via phone, email, or chat. The role requires fluency in both Italian and the company's primary language, along with strong communication and problem-solving skills. It is commonly found in industries like e-commerce, travel, and customer support centers.

What are the key skills and qualifications needed to thrive in the Italian Speaking Customer Service position, and why are they important?

To excel as an Italian Speaking Customer Service representative, fluency in both Italian and English, strong communication abilities, and prior customer service experience are essential. Familiarity with CRM platforms, live chat systems, and helpdesk ticketing software is often required, and some employers may prefer candidates with customer service certifications. Outstanding problem-solving skills, patience, and the ability to remain calm under pressure help individuals stand out in this role. These skills and qualities are crucial for effectively supporting customers, resolving issues efficiently, and maintaining high satisfaction rates.

More about Italian Speaking Customer Service jobs
What cities are hiring for Italian Speaking Customer Service jobs? Cities with the most Italian Speaking Customer Service job openings:
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Italian Speaking Customer Service jobs near you
Infographic showing various Italian Speaking Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Customer Service Representative - Creole Speaking

Bilingual Customer Service Representative - Creole Speaking

AMERICAN FREEDOM INSURANCE

Mount Prospect, IL • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Description:

American Freedom Insurance Company (AFIC) is growing in Illinois, Indiana, Pennsylvania, Tennessee, and Texas and we want you on our team!


AFIC is hiring a Bilingual Customer Service Representative fluent in both English and Creole. This is primarily an English-speaking role, with assistance provided to Creole-speaking customers as needed. Candidates must be comfortable handling professional phone conversations in both languages throughout the day.



Key Responsibilities

  • Handle inbound customer calls professionally and efficiently
  • Guide customers through the initial claims process with clarity and empathy
  • Enter and maintain confidential customer information accurately
  • Resolve routine inquiries and escalate more complex issues when needed
  • Meet expectations for quality, accuracy, and productivity
Requirements:

What We’re Looking For

  • Fluency in English and Creole is required
  • 1+ year of customer service, call center, or collections experience preferred
  • Strong attention to detail and data accuracy
  • Clear, confident phone communication skills
  • Ability to manage multiple systems and tasks simultaneously
  • Typing speed of at least 30 WPM
  • Consistent attendance and reliability
  • High school diploma or equivalent (insurance experience a plus)

Compensation and Benefits

  • Hourly Pay: $20-$24 per hour, based on experience
  • 401(k): Up to a 6% company match
  • Medical Coverage: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, plus dental, vision, and telemedicine services
  • Paid Time Off: Company-provided PTO for vacation, personal time, or illness, in accordance with applicable Illinois law
  • Personal Days: Separate personal days for illness, family needs, appointments, or other personal matters
  • Paid Holidays: At least 6 company-observed holidays
  • Professional Development: Paid training and opportunities for advancement
  • Employee Recognition: Recognition of work milestones and contributions
  • Growth and Stability: More than 13 consecutive years of profitability, supported by A+ ratings from A.M. Best and the BBB
  • Schedule: Monday-Friday, 8:00 AM-5:00 PM, plus rotating Saturdays