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It Technical Analyst Jobs (NOW HIRING)

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

GSP MARKETING TECHNOLOGIES

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to ...

GSP Marketing Technologies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond ...

Huntington

IT Technical Specialist

Columbus, OH · On-site +1

$104K/yr

... analytical, strong troubleshooting skills and excellent communication skills Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business ...

CSV-TAUREAN

IT Technical Consultant

San Antonio, TX · On-site

San Antonio, TX Position Summary The IT Technical Consultant provides senior-level implementation, troubleshooting, and operational support for M365 and Power Platform solutions. This role bridges ...

Red Envelope Consulting

IT Technical Lead

Carmel, IN · On-site

$48K - $58K/yr

The IT Technical Lead coordinates projects and support activities, assists with the management of core infrastructure, and provides hands-on support to end-users to ensure reliable technology ...

GSP Companies

IT Technical Support

Lenexa, KS · On-site

$20.25 - $27.75/hr

Job Type Full-time Description The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology ...

Padcomdcm

IT Technical Support I

Los Angeles, CA · On-site

$23.25 - $31.75/hr

Analyze, document, and track production outages and IT incidents. * Assess severity and impact of ... IT support experience Experience * Minimum 5 years of professional experience providing technical ...

IT

IT Technical Services Analyst

Mishawaka, IN · On-site

Quality Dining, Inc. is currently seeking candidates to fill our Technical Services Analyst opening! The successful candidate will be responsible for providing first level support to managers of our ...

TEEMA

IT Technical Recruiter

Phoenix, AZ · Remote

$90K - $95K/yr

Job Summary IT Technical Recruiter TEEMA Contract Hybrid | Phoenix, AZ, United States The ... Analyst * Own end-to-end recruitment cycle for assigned IT roles within targets. * Monitor ...

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It Technical Analyst information

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$35.5K

$88.8K

$142.5K

How much do it technical analyst jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it technical analyst in the United States is $88,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $100,500.00 per year, depending on experience, location, and employer.

What is an IT Technical Analyst?

An IT Technical Analyst is a professional who evaluates, implements, and maintains an organization's computer systems and IT infrastructure. They analyze technical problems, recommend solutions, and ensure that systems operate efficiently to meet business needs. Their responsibilities often include troubleshooting hardware and software issues, supporting end-users, and working closely with other IT staff to enhance system performance and security. IT Technical Analysts play a critical role in helping organizations leverage technology effectively.

What are some typical challenges an IT Technical Analyst faces when supporting multiple departments within an organization?

IT Technical Analysts frequently work with various departments, each with unique systems and requirements. A common challenge is prioritizing support tickets and balancing competing demands, especially when issues affect business-critical operations. Effective communication and time management are crucial for understanding each department's needs and delivering timely solutions. Additionally, analysts often facilitate collaboration between technical teams and non-technical staff, translating complex IT concepts into user-friendly guidance.

What are the key skills and qualifications needed to thrive as an IT Technical Analyst, and why are they important?

To thrive as an IT Technical Analyst, you need strong analytical skills, problem-solving abilities, and a solid understanding of IT systems, often supported by a degree in computer science or a related field. Familiarity with tools such as SQL, IT service management platforms (like ServiceNow), and relevant certifications (e.g., CompTIA, ITIL) is commonly required. Excellent communication, attention to detail, and the ability to work collaboratively make candidates stand out. These skills ensure efficient troubleshooting, effective stakeholder communication, and the successful delivery of IT services.

What is the difference between It Technical Analyst vs Network Support Specialist?

AspectIt Technical AnalystNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentIT departments, corporate offices, tech firmsNetwork operations centers, enterprise networks, ISPs
Primary FocusAnalyzing, troubleshooting, and maintaining IT systems and infrastructureSupporting, configuring, and troubleshooting network hardware and connectivity issues

While both roles involve technical skills and certifications like CompTIA A+ and Cisco CCNA, the It Technical Analyst focuses on overall IT systems analysis and troubleshooting, whereas the Network Support Specialist specializes in network hardware and connectivity support. The analyst typically works in broader IT environments, while the support specialist concentrates on network-specific issues.

How much does an IT Technical Analyst earn?

The average salary for an IT Technical Analyst typically ranges from $55,000 to $85,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced analysts with specialized skills can earn higher salaries, especially in competitive markets or with advanced certifications like CompTIA or Cisco.

Is IT hard to be an IT Technical Analyst?

Becoming an IT Technical Analyst requires strong technical skills in areas such as networking, hardware, and software, along with problem-solving abilities. The role can involve troubleshooting, system analysis, and working with various tools, and it often requires certifications like CompTIA or Cisco. The difficulty depends on prior experience and the complexity of the systems managed.

Which IT technical analyst job is the highest paid?

Senior IT technical analyst roles, especially those involving cybersecurity, cloud computing, or enterprise systems, tend to be the highest paid within the field. These positions often require advanced certifications, extensive experience, and specialized skills, leading to higher salaries compared to entry-level or mid-tier analyst roles.
More about It Technical Analyst jobs

What states have the most It Technical Analyst jobs?

States with the most job openings for It Technical Analyst jobs include:

What are popular job titles related to It Technical Analyst jobs?

For It Technical Analyst jobs, the most frequently searched job titles are:

It Technical Analyst jobs near you
Infographic showing various It Technical Analyst job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $88,789 per year, or $42.7 per hour.

IT Technical Support

Provo, UT • On-site

GSP MARKETING TECHNOLOGIES
See more jobs at GSP MARKETING TECHNOLOGIESexternal

$20.50 - $28/hr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Respond to technical support requests via telephone, email, and personnel requests.

  • Configure, support, and maintain IT systems, including hardware, software, and network components.

  • Identify, research, and resolve complex technical problems and escalate issues as needed.

Job description

Description:

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.


Duties and Responsibilities:

  • Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
  • Provide advanced support for implementation, troubleshooting and maintenance of IT systems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide support for hardware problems and remains involved in the resolution process
  • Configure and manage Windows operating systems and installs/loads operating system software.
  • Troubleshoots basic network components.
  • Leads efforts to implementing operating system and application patches.
  • Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide detailed analysis and feedback to management and internal customers for escalated tickets
  • Assist in determining hardware, software needs and upgrades.
  • Optimize system operations and resources utilization, and performs system capacity analysis and planning
  • Develop and maintain system documentation and logs
Requirements:

Education and Experience:

  • High school diploma or equivalent
  • Bachelor's degree or equivalent experience in a technically relevant field desired
  • 2 years of help desk support experience
  • Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:

  • Ability to provide an advanced level of technical customer service to a wide variety of customers
  • Knowledge of help desk operations and technology support.
  • Advanced knowledge of Windows based operating systems.
  • Ability to prioritize, organize and handle multiple tasks efficiently.
  • Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
  • A high degree of self-motivation and self-management.
  • Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
  • Advanced knowledge of MS Office productivity suites
  • Ability to verbally communicate with a wide range of individuals with different knowledge levels.
  • Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
  • Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
  • Ability to contribute to building a strong and positive team spirit as well as align with GSP values.