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It Support Technician Jobs in Bronx, NY (NOW HIRING)

IT Support

New York, NY · On-site

$30 - $35/hr

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a ...

IT Support Technician II (On-site) New York, NY, USA About the Role Chime is building a world-class IT Support & Operations organization that delivers exceptional employee experiences while scaling ...

Hybrid IT Support Technician

Newark, NJ · Hybrid

$22.50 - $30.75/hr

Proactive Technology Management is looking for an experienced IT professional in the Newark area to ... level support or in a specialist role is preferred. Primary technicians work directly with our ...

Tier 1 IT Onsite Support Technician

Totowa, NJ · On-site

$21.75 - $30/hr

Tier 1 IT Onsite Support Technician SOFIE Manufacturing Facility - Totowa, NJ Position Overview The ... Serve as the primary contact for IT support calls during overnight hours. * Resolves Tier 1 ...

Tier 1 IT Onsite Support Technician

Totowa, NJ · On-site

$21.75 - $30/hr

Tier 1 IT Onsite Support Technician SOFIE Manufacturing Facility - Totowa, NJ Position Overview The ... Serve as the primary contact for IT support calls during overnight hours. * Resolves Tier 1 ...

IT Support

Woodbury, NY · On-site

$25/hr

The IT Support Specialist will be responsible of technical support, solutions based implementation and IT Troubleshooting. Key Responsibilities include: * The IT Support Specialist will be ...

IT Support/Technician Intern

Manhattan, NY · On-site

$16.50 - $22/hr

ETech 7 Inc. is seeking an information technology student for an internship position. The position's main focus will be to support clients' end-user environment and infrastructure. Administration and ...

IT Support/Technician Intern

Manhattan, NY

$16.50 - $22/hr

ETech 7 Inc. is seeking an information technology student for an internship position. The position's main focus will be to support clients' end-user environment and infrastructure. Administration and ...

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It Support Technician information

See Bronx, NY salary details

$14

$26

$38

How much do it support technician jobs pay per hour?

As of May 27, 2026, the average hourly pay for it support technician in Bronx, NY is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What are the most commonly searched types of It Support Technician jobs in Bronx, NY? The most popular types of It Support Technician jobs in Bronx, NY are:
What are popular job titles related to It Support Technician jobs in Bronx, NY? For It Support Technician jobs in Bronx, NY, the most frequently searched job titles are:
What job categories do people searching It Support Technician jobs in Bronx, NY look for? The top searched job categories for It Support Technician jobs in Bronx, NY are:
What cities near Bronx, NY are hiring for It Support Technician jobs? Cities near Bronx, NY with the most It Support Technician job openings:
IT Support

$30 - $35/hr

Contractor

This job post has expired today. Applications are no longer accepted.


Job description

Our client is looking for an IT Support Technician for a temp to hire assignment. This role is ideal for someone with strong communication skills, hands-on technical support experience, and a proactive approach to troubleshooting and operational support.
Key Responsibilities
  • Provide Tier 1 technical support via phone, email, and walk-up assistance
  • Support end users through basic troubleshooting, issue resolution, and general IT inquiries
  • Assist with Q&A sessions and incident coordination activities
  • Prepare and maintain documentation, including filing and scanning drop-off and loaner forms
  • Assist with equipment re-labeling, inventory organization, and securing of devices
  • Perform thorough testing and quality checks on faculty-facing equipment, including keyboards, peripherals, and related hardware
  • Update and maintain faculty-facing technical documentation and support materials
  • Collaborate with internal IT staff to ensure smooth day-to-day support operations
  • Perform additional administrative and technical support duties as assigned

Qualifications
  • Previous experience in an IT support, help desk, or technical support role preferred
  • Strong customer service and communication skills
  • Basic understanding of computer hardware, peripherals, and troubleshooting processes
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Comfortable working independently as well as part of a team
  • Experience with documentation, ticketing systems, or inventory management is a plus

Compensation: $30-35/hr
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
#SONITECH

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About Soni Resources

Sourced by ZipRecruiter

Soni is a premier staffing & recruitment company that is disrupting the human capital management space. Headquartered in New York, Soni has presence in 23 markets across the United States. We support each professional relationship with a cutting-edge approach, industry-leading insights, and a human touch. We are trusted to help companies and individuals tackle their challenges and capture their greatest opportunities. We are minority-owned, and diversity & inclusion is in our DNA. We are committed to creating environments where people are empowered to be their authentic selves.

Company size

11 - 50 Employees

Headquarters location

New York, NY, US