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It Support Technician Internship Jobs in Rio Rancho, NM

JST

IT Support Specialist

Albuquerque, NM · On-site

Overview JST is currently seeking a IT Support Specialist to join our team. This is a full-time ... Information Assurance Level Technician experience in a large gov consulting environment. * IAT ...

JST

IT Support Specialist

Albuquerque, NM · On-site

BA/BS technical degree in computer science, information technology or a related field. IT Support Specialist Desired QualificationsInformation Assurance Level Technician experience in a large gov ...

University of New Mexico

IT Support Tech II

Albuquerque, NM · On-site

$20.75 - $28.50/hr

The University of New Mexico's Project ECHO is seeking a highly motivated, detail-oriented Student Computer Support Technician to help support the IT Team. As a Computer Support Technician you will:

Pyramid Consulting, Inc.

IT Support

Rio Rancho, NM · On-site

$20 - $24/hr

Immediate need for a talented IT Support . This is a 03+ Months Contract opportunity with long-term potential and is located in Rio Rancho, NM (Onsite) . Please review the below and contact me ASAP ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Thisentry-level position is designed for individuals looking to start their careerin IT support, with a primary focus on phone-based assistance and self-servicesupport. UNM IT is a criticalarea that ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM

$20.75 - $28.50/hr

Thisentry-level position is designed for individuals looking to start their careerin IT support, with a primary focus on phone-based assistance and self-servicesupport. UNM IT is a criticalarea that ...

University of New Mexico

IT Support Aide

Albuquerque, NM · On-site

$20.75 - $28.50/hr

The UNMSchool of Law Information Technology Department is seeking a responsible,self-motivated student to join our IT team. This position provides hands-onexperience supporting the technology needs ...

U.S. Navy

IT Support Specialist

Corrales, NM

Information Technology Professional (IT/CTN/IS) Category / Component ... Enlisted Both Overview Information Systems Technicians, Cryptologic Technician Networks, and ...

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It Support Technician Internship information

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How much do it support technician internship jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for it support technician internship in Rio Rancho, NM is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

What is an IT support technician internship?

An IT Support Technician Internship is an entry-level position where interns assist with maintaining and troubleshooting computer systems, software, and networks within an organization. Interns typically work under the guidance of experienced IT staff, helping to resolve technical issues, set up hardware and software, and provide support to end-users. This role provides hands-on experience and practical knowledge that can be valuable for a future career in IT support or related fields. Interns also gain exposure to real-world IT environments and develop problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as an IT support technician intern?

To thrive as an IT Support Technician Intern, you need a fundamental understanding of computer hardware, operating systems, and networking principles, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote support tools, and basic troubleshooting utilities like Windows/Mac diagnostics is typically expected. Strong problem-solving skills, effective communication, and a willingness to learn help interns stand out in this role. These skills are vital for efficiently resolving end-user issues and contributing to the overall productivity of the IT support team.

What are some common challenges faced by IT support technician interns, and how can they effectively overcome them?

IT Support Technician Interns often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating solutions to users with varying technical backgrounds. To overcome these, it's important to proactively document resolved issues for future reference, prioritize tasks based on urgency, and practice clear, patient communication. Seeking guidance from experienced team members and utilizing available knowledge bases can also help interns grow their troubleshooting skills and confidence.

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IT Support Tech II

University of New Mexico

Albuquerque, NM • On-site

$16/hr

Full-time

Posted 11 days ago

University Of New Mexico rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

126th of 620 rated colleges and universities

Job description

Student Intermediate Level
Requisition ID
req37535
Working Title
IT Support Tech II
Pay
$16.00 Hourly
Campus
Health Sciences Center (HSC) - Albuquerque, NM
Department
Project ECHO (259B)
Employment Type
Student Employment
Student Type
Student Employment
Status
Non-Exempt
Background Check Required
No
For Best Consideration Date
8/18/2026
Position Summary
The University of New Mexico's Project ECHO is seeking a highly motivated, detail-oriented Student Computer Support Technician to help support the IT Team.
As a Computer Support Technician you will:
  • Provide technical support before and during our TeleECHO sessions. Ensuring that the meeting/webinar runs smoothly and that the requirements of program team(s) are met. Troubleshooting audio, video, and software issue for staff and participants in the session. Assist with the software applications that support this effort.
  • Edit and prepare the videos of TeleECHO sessions for upload. Ensuring that they do not include any PHI, PII, or other protected information.
  • Provide support in the use of the video conferencing application Zoom, as well as the hardware systems needed to deliver the core ECHO functionality.
  • Provide impeccable customer service to internal staff through email, instant messaging, as well as in person, for issues related to computer hardware and software. Troubleshooting and documenting in a ticketing system the resolution of issues.
  • Installation, configuration, and maintenance of computers, audio and video equipment, and/or other related equipment and devices used by Project ECHO staff and partners.

Project ECHO empowers local community providers to improve the well-being of people around the world.
Project ECHO is committed to democratizing medical knowledge and getting best practice care to underserved people all over the world. We are dedicated to making knowledge accessible and have expanded our portfolio of programs to include COVID-19 response, education, first responder resiliency, behavioral health and addiction. We are funded in part by grants from the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood and the US Government. We have received support from the NM Legislature and the New Mexico Department of Health.
Project ECHO prides itself on being a values-based organization. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values.
We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.
Minimum Qualifications
Equivalencies not found for this position
Preferred Qualifications
  • Experience in providing excellent customer service.
  • Excellent problem-solving and critical thinking skills.
  • Knowledgeable about videoconferencing software applications and hardware systems.
  • Proficient in troubleshooting and maintaining computers and videoconferencing equipment.
  • Experience in video editing (using Adobe Premier)
  • Flexible work schedule to meet the needs of the Project ECHO Program Sessions (Availability around midday)

Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Please include a resume and cover letter.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

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