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It Support Technician Internship Jobs in Rio Rancho, NM

Robert Half

IT Support Technician

Albuquerque, NM · On-site

$20.75 - $28.50/hr

We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys ...

Peraton

Tier 2 IT Support Technician

Albuquerque, NM · On-site

$66K - $106K/yr

Responsibilities Position Summary Peraton is seeking a highly motivated and detail-oriented Tier 2 IT Support Technician to provide onsite and remote technical support for a federal government ...

JST

IT Support Specialist

Albuquerque, NM · On-site

Overview JST is currently seeking a IT Support Specialist to join our team. This is a full-time ... Information Assurance Level Technician experience in a large gov consulting environment. * IAT ...

JST

IT Support Specialist

Albuquerque, NM · On-site

Overview JST is currently seeking a IT Support Specialist to join our team. This is a full-time ... Information Assurance Level Technician experience in a large gov consulting environment. * IAT ...

JST

IT Support Specialist

Albuquerque, NM · On-site

Joint Strategic Technologies (JST) is currently seeking an IT Support Specialist to join their team ... Technician experience in a large gov consulting environment. • IAT Level II Certifications:

University of New Mexico

IT Support Tech 1

Albuquerque, NM

$20.75 - $28.50/hr

Thisentry-level position is designed for individuals looking to start their careerin IT support, with a primary focus on phone-based assistance and self-servicesupport. UNM IT is a criticalarea that ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$20.75 - $28.50/hr

Thisentry-level position is designed for individuals looking to start their careerin IT support, with a primary focus on phone-based assistance and self-servicesupport. UNM IT is a criticalarea that ...

University of New Mexico

IT Support Tech 3

Albuquerque, NM · On-site

$22.16 - $29.70/hr

IT Support Tech 3 Requisition ID req37184 Working Title IT Support Tech 3 Position Grade 11 Position Summary TheDepartment of Molecular Genetics & Microbiology along with the AIM Center,is seeking an ...

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It Support Technician Internship information

See Rio Rancho, NM salary details

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How much do it support technician internship jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for it support technician internship in Rio Rancho, NM is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Technician Intern, and why are they important?

To thrive as an IT Support Technician Intern, you need a fundamental understanding of computer hardware, operating systems, and networking principles, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote support tools, and basic troubleshooting utilities like Windows/Mac diagnostics is typically expected. Strong problem-solving skills, effective communication, and a willingness to learn help interns stand out in this role. These skills are vital for efficiently resolving end-user issues and contributing to the overall productivity of the IT support team.

What is an IT Support Technician Internship?

An IT Support Technician Internship is an entry-level position where interns assist with maintaining and troubleshooting computer systems, software, and networks within an organization. Interns typically work under the guidance of experienced IT staff, helping to resolve technical issues, set up hardware and software, and provide support to end-users. This role provides hands-on experience and practical knowledge that can be valuable for a future career in IT support or related fields. Interns also gain exposure to real-world IT environments and develop problem-solving and communication skills.

What are some common challenges faced by IT Support Technician Interns, and how can they effectively overcome them?

IT Support Technician Interns often encounter challenges such as troubleshooting unfamiliar technical issues, balancing multiple support requests, and communicating solutions to users with varying technical backgrounds. To overcome these, it's important to proactively document resolved issues for future reference, prioritize tasks based on urgency, and practice clear, patient communication. Seeking guidance from experienced team members and utilizing available knowledge bases can also help interns grow their troubleshooting skills and confidence.
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It Support Technician Internship jobs near you

IT Support Technician

Robert Half

Albuquerque, NM • On-site

$20.75 - $28.50/hr

Temporary

Posted 21 days ago

Job description

We are looking for an IT Support Technician to support day-to-day technical needs for a retail environment in Albuquerque, New Mexico.

This Long-term Contract position is ideal for someone who enjoys helping end users, solving common hardware and software issues, and keeping support requests organized from intake through resolution.

The role focuses on delivering responsive service, maintaining accurate records, and ensuring employees have reliable access to the tools and systems they need to work effectively.


Responsibilities:

• Manage the full lifecycle of support requests by logging issues, setting priority levels, documenting actions taken, and closing tickets once service is restored.

• Provide front-line assistance for Windows 10 and Windows 11, Microsoft 365 applications, Outlook, web browsers, printers, and other commonly used workplace technology.

• Diagnose and resolve routine problems affecting desktops, laptops, monitors, docking stations, scanners, headsets, printers, and mobile devices.

• Handle user account tasks such as password resets, basic access support, Active Directory updates, and employee onboarding or separation activities.

• Install approved applications, address standard software errors, and prepare workstations and devices for end-user deployment.

• Support basic wired and wireless connectivity troubleshooting, including VPN access, IP-related issues, and mapped drive or shared resource problems.

• Assess incoming incidents to determine urgency and business impact, resolve Tier 1 issues whenever possible, and route more advanced cases to higher support tiers with complete notes.

• Maintain IT inventory, organize the support workspace, and contribute to knowledge base content and technical documentation for recurring issue

Other duties as needed

Interviews are currently being conducted, for consideration please apply:


• High school diploma or equivalent required.

• At least 1 year of help desk or IT support experience

• Working knowledge of Microsoft Windows environments, including Windows 10 and Windows 11.

• Familiarity with Microsoft 365, Outlook, and common end-user support practices.

• Basic understanding of computer hardware, network printers, and general troubleshooting methods.

• Experience supporting Active Directory account administration, including user and computer management, is preferred.

• Ability to communicate technical information clearly to non-technical users while providing timely follow-up and strong customer service.


Background and Drug test required prior to employment

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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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