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It Support Specialist Jobs in Appleton, WI (NOW HIRING)

Kelly Services

Client Support Specialist

Green Bay, WI · On-site

$20/hr

... Senior Customer Specialist in Green Bay, WI. This role plays a key part in supporting customer ... Click here for more information on benefits and perks that may be available to you as a member of ...

Technology Services LLC

Be Seen First

Operations Manager - Hands-On (IT / MSP)

Green Bay, WI · On-site

$70K - $80K/yr

MSP (Managed Services Provider) experience * 5+ years in IT support or systems/network administration * Microsoft 365 Admin Center experience * Proven ability to troubleshoot and resolve technical ...

Wisconsin

IT Business Analyst II

Green Bay, WI

$65.30K - $70K/yr

Supports the design & development, enhancement, implementation, maintenance, and documentation of Information Technology systems and software, including those enhanced by AI.Provides IT business ...

Plexus Corp

IT Service Delivery Lead

Neenah, WI · On-site

$85.10K - $127.70K/yr

Plexus offers a comprehensive benefits package designed to support team members' wellbeing ... The IT Service Delivery Lead ensures the effective delivery of IT operational services that support ...

New

Brown County, WI

Child Support Specialist

Green Bay, WI · On-site

$24.76 - $25.41/hr

Enters and maintains case and participant information into KIDS statewide computer system; maintains worklist items in KIDS. Interviews participants in child support cases. Performs searches to ...

Menasha Corporation

Senior IT Project Manager

Neenah, WI · Hybrid

$132.30K - $132.80K/yr

About The Opportunity The Senior IT Project Manager is responsible for managing highly complex ... This role ensures that all IT resources (internal and external) required to support complex project ...

Menasha Corporation

Senior IT Project Manager

Neenah, WI · Hybrid

$134.90K - $135.40K/yr

About The Opportunity The Senior IT Project Manager is responsible for managing highly complex ... This role ensures that all IT resources (internal and external) required to support complex project ...

Menasha Corporation

Senior IT Project Manager

Neenah, WI · On-site

$132.30K - $132.80K/yr

About The Opportunity The Senior IT Project Manager is responsible for managing highly complex ... This role ensures that all IT resources (internal and external) required to support complex project ...

Brown County

Child Support Specialist

Green Bay, WI

$24.76 - $25.41/hr

Enters and maintains case and participant information into KIDS statewide computer system; maintains worklist items in KIDS. Interviews participants in child support cases. Performs searches to ...

KellyMitchell

Technology Specialist

Neenah, WI

Performs site IT administration support, requests new employee accounts (LAN, email, etc.), provides IT on-boarding training. * Procures IT infrastructure components according to KC established ...

Noblesoft Technologies

Desktop support

Appleton, WI · On-site

$19.75 - $25/hr

... IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate ...

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It Support Specialist information

See Appleton, WI salary details

$33.6K

$67.5K

$108.7K

How much do it support specialist jobs pay per year?

As of May 27, 2026, the average yearly pay for it support specialist in Appleton, WI is $67,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $91,700.00 per year, depending on experience, location, and employer.

What Is an IT Support Specialist?

An IT support specialist provides technical support and assistance for computers and networks. These specialists can either work for an IT company, providing support to customers, or within an IT department for a private company. In a career as an IT support specialist, your job duties are to answer questions about computer systems and troubleshoot solutions to software problems over the phone, via email, or in person, if necessary. If an issue arises that you can’t resolve, then you must submit a trouble ticket to have a computer technician do a site visit. The qualifications to become an IT support specialist are strong computer skills and a bachelor’s degree in computer science or information technology (IT). Relevant experience can sometimes mack up for lack of formal education.

What are the key skills and qualifications needed to thrive as an IT Support Specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong problem-solving abilities, knowledge of computer systems and networks, and typically an associate’s degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and de-escalate technical frustrations. These skills ensure quick resolution of technical issues, minimize downtime, and maintain user satisfaction in any organization.

What are some typical challenges IT Support Specialists face when troubleshooting user issues, and how are these usually addressed?

IT Support Specialists often encounter challenges such as diagnosing vague or intermittent technical problems, supporting users with varying levels of technical proficiency, and managing multiple urgent requests at once. These challenges are typically addressed by following systematic troubleshooting procedures, utilizing remote support tools, and maintaining clear, patient communication with users. Collaboration with other IT team members and continuous learning about evolving technology trends also help specialists resolve complex issues efficiently.

What does an IT Support Specialist do?

An IT Support Specialist is responsible for assisting users with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide solutions, and often help set up or maintain technology equipment within an organization. Their duties can also include installing and configuring software, managing user accounts, and ensuring network connectivity. IT Support Specialists play a crucial role in keeping an organization's technology running smoothly and efficiently.

What is the difference between It Support Specialist vs Network Technician?

AspectIt Support SpecialistNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, cabling, routers, switches
Employer & Industry UsageIT departments, tech support companiesTelecommunications, enterprise networks

While both roles support IT infrastructure, an It Support Specialist primarily assists end-users with hardware and software issues, whereas a Network Technician focuses on maintaining and troubleshooting network hardware and infrastructure. The certifications and work environments overlap but differ in technical focus, making each role essential in different aspects of IT support.

More about It Support Specialist jobs
What are the most commonly searched types of It Support Specialist jobs in Appleton, WI? The most popular types of It Support Specialist jobs in Appleton, WI are:
What are popular job titles related to It Support Specialist jobs in Appleton, WI? For It Support Specialist jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching It Support Specialist jobs in Appleton, WI look for? The top searched job categories for It Support Specialist jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for It Support Specialist jobs? Cities near Appleton, WI with the most It Support Specialist job openings:
It Support Specialist jobs near you
Infographic showing various It Support Specialist job openings in Appleton, WI as of May 2026, with employment types broken down into 73% Full Time, 11% Part Time, 3% Temporary, 8% Contract, 4% Nights, and 1% Summer. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $67,525 per year, or $32.5 per hour.

IT Infrastructure Delivery Specialist - Americas

AFRY

Appleton, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Company Description
AFRY is an international engineering, design, and advisory company. We support our clients through delivering solutions and progressing sustainability and digitalization for generations to come. Our dedicated team of over 18,000 experts, across 40 countries on 5 continents, provides strategic and operational knowledge and advice across the value chain, underpinned by deep expertise and professional insights. AFRY USA supports process industry clients in Pulp & Paper, Mining & Metals, Food & Beverage, Chemicals, and Biorefining. Our expertise and know-how add value to our client's investments at every stage of their lifecycle, from sustaining CAPEX to large capital projects.
Making Future is about creating an impact and driving sustainable change.
Our service offerings cover the entire project lifecycle, from corporate strategies to engineering studies and estimates, through implementation engineering, construction support, and commissioning and start-up services. We provide to our client's world-class project deliveries, market insights & strategies, and operational efficiency improvement evaluations. Best-in-class management and technical consulting, multi-disciplinary engineering design, on-site support, project, and construction management services are our key offerings.
Welcome to a world engineered by AFRY.
Join a future-driven company focusing on creating sustainable solutions for society. With AFRY, you will be able to explore a variety of opportunities and challenges. We believe in succeeding together - making a difference when we pull in the same direction - with colleagues, clients, and partners. You will be part of a global, inclusive, and diverse company where our differences are our strengths.
Job Description
Role Overview
Responsible for end-to-end delivery of IT infrastructure solutions across North and South America, supporting AFRY's cloud transformation, standardization, and integration initiatives.
Key Responsibilities
  • Lead infrastructure delivery projects (cloud, network, servers, workplace).
  • Execute Azure cloud migrations and hybrid infrastructure deployments.
  • Support office setups, relocations, and M&A integrations.
  • Coordinate cross-country delivery across the Americas region.
  • Ensure infrastructure aligns with AFRY global standards and security policies.
  • Manage vendors and ensure quality and timely delivery.
  • Ensure smooth transition to operations and ServiceNow documentation.

Qualifications
  • Bachelor's degree in IT or related field.
  • 5+ years of infrastructure delivery experience.
  • Experience in regional or multi-country environments.
  • Proven cloud and infrastructure project delivery experience.

Technical Skills
  • Microsoft Azure and hybrid cloud environments.
  • Windows/Linux servers and virtualization (VMware/Hyper-V).
  • Networking (LAN/WAN, SD-WAN, firewalls).
  • Identity management (Azure AD, Active Directory).
  • Automation (PowerShell, Terraform, ARM templates).
  • ITSM tools (ServiceNow).

Soft Skills
  • Strong stakeholder communication.
  • Ability to work in a global matrix environment.
  • Fluent in English; Spanish/Portuguese is an asset.
  • High ownership and accountability.
  • Experience in cloud migration and M&A integration projects.

Reporting Line
Reports to Head of Common Functions IT - Americas and collaborates with global infrastructure, security, and operations teams.
Work Environment
Hybrid role with travel across the Americas region as needed.
Role Context
Supports AFRY's IT consolidation, cloud transformation, and infrastructure standardization initiatives across the Americas.
Additional Information
AFRY USA offers you:
  • Competitive performance-oriented compensation
  • Competitive benefits - Medical, dental, vision, life, short-term and long-term disability, accident, critical illness, identity theft protection, 401(k) with company match, paid vacation, and holidays
  • Opportunity to work with recognized global industry leaders within AFRY
  • Ability to work with employees from many different cultures and backgrounds
  • A firm that believes by working together we can create a new energy era in which the world can become more sustainable
  • Various forms of flexibility to help you integrate your life with your professional commitments
  • You must have the right to live and work in the United States of America

At AFRY, we believe that having the best people attracts the best projects, and having the best projects attracts the best people. We work in a global environment with a strong focus on the needs of our local clients
As part of your online application process, please provide a CV and covering letter stating why you want to work for AFRY. We only accept online applications.
AFRY is an Equal Opportunity Employer.
At AFRY, we engineer change in everything we do. Change happens when brave ideas come together. When we collaborate, innovate technology, and embrace challenging points of view. That's how we're making future. We are actively looking for qualified candidates to join our inclusive and diverse teams across the globe. Join us in accelerating the transition towards a sustainable future.
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