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It Support Services Manager Jobs (NOW HIRING)

Spee-Dee Delivery Service

IT Support

Saint Cloud, MN · On-site

$22 - $24/hr

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned ... customer service and technological skills to support the growth of the IT department. Hours and ...

Ametek

IT Support Intern

Peabody, MA

$16.75 - $22.25/hr

The IT Support Intern assists the Information Technology department with daily operational and ... Provide courteous and professional customer service to end users. Asset Management * Inventory ...

Revel Staffing

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... manage schedules and assignments, and prioritize workloads * Promote a service-first culture ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... manage schedules and assignments, and prioritize workloads * Promote a service-first culture ...

Revel Staffing

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... manage schedules and assignments, and prioritize workloads * Promote a service-first culture ...

Revel Staffing

IT Support Supervisor

Providence, RI · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... manage schedules and assignments, and prioritize workloads * Promote a service-first culture ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader ... service-focused assistance to resolve technical problems, manage user access across systems ...

Amicis Global

IT Support

Columbus, OH · On-site

$24 - $25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone ... Resolve issues or escalate appropriately while managing customer expectations. * Maintain composure ...

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It Support Services Manager information

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$22.5K

$67.9K

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How much do it support services manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for it support services manager in the United States is $67,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What does an IT Support Services Manager do?

An IT Support Services Manager oversees the team responsible for providing technical assistance and support to an organization’s employees or clients. They manage help desk operations, ensure timely resolution of IT issues, implement support policies, and coordinate training for support staff. Additionally, they often analyze support trends to improve processes and maintain high levels of customer satisfaction. Their role is crucial in maintaining the smooth operation of an organization’s technology infrastructure.

What are the key skills and qualifications needed to thrive as an IT Support Services Manager?

To thrive as an IT Support Services Manager, you need a solid background in IT systems, troubleshooting, and team leadership, typically supported by a relevant degree and experience in IT support roles. Familiarity with service desk management tools (like ServiceNow or Jira), ITIL certification, and knowledge of ticketing and remote support systems are highly valuable. Strong communication, problem-solving, and organizational skills help manage teams and ensure high service standards. These skills are crucial for maintaining efficient IT support operations, resolving issues promptly, and driving continuous improvement.

How does an IT Support Services Manager typically collaborate with other departments?

As an IT Support Services Manager, you'll frequently coordinate with various departments such as HR, finance, and operations to understand their specific technology needs and challenges. This involves organizing regular meetings, gathering feedback on IT services, and ensuring that support aligns with business objectives. Effective collaboration often means managing cross-functional projects, setting clear expectations, and communicating system updates or outages. Building strong relationships with stakeholders across the organization is key to proactively addressing issues and optimizing IT support processes.

What cities are hiring for It Support Services Manager jobs?

Cities with the most It Support Services Manager job openings:

What states have the most It Support Services Manager jobs?

States with the most job openings for It Support Services Manager jobs include:

What are popular job titles related to It Support Services Manager jobs?

For It Support Services Manager jobs, the most frequently searched job titles are:

Infographic showing various It Support Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,899 per year, or $32.6 per hour.

IT Support

Saint Cloud, MN • On-site

Spee-Dee Delivery Service
Transportation and Warehousing • 11 - 50 employees
Learn more about Spee-Dee Delivery Serviceexternal

$22 - $24/hr

Full-time

Dental, Life, Retirement, PTO

Posted 5 days ago

Spee-Dee Delivery rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

30th of 64 rated delivery companies

Job description

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded to 36 branch locations, within 9 states. Job SummaryAs an Applications Support Specialist, you are responsible for assisting with the delivery software for the company by utilizing customer service and technological skills to support the growth of the IT department. Hours and WagesMonday-Friday, 7:00AM-4:00PM $22.00-24.00 per hour, based on experienceDuties and ResponsibilitiesProvide first-level contact and proactive support for customers regarding delivery software, handheld devices, and other supported applicationsAssist with the installation, updating, and routine maintenance of software applicationsCollaborate with IT team members to escalate complex issues and contribute to solutionsDistribute phones and laptops to employeesTroubleshoot any hardware or software problemsImplement, configure, and test feasible solutionsIdentify errors in data content and coordinate resolution with customersAnalyze data and apply critical thinking in order to develop processes and informationPerform other duties as assignedSkills and AbilitiesExcellent verbal and written communication skillsWork requires problem-solving and analytical skillsProfessional telephone etiquette and customer service skillsSelf-motivated and the ability to work independentlyAdvanced computer and keyboarding skills- intermediate skills with Microsoft Office SuiteExperience with shipping, transportation, TMS, or manifesting software is preferredEducation and ExperienceAt least 18 years of ageHigh school diploma or equivalent requiredAn Associate's degree in Information Technology, Computer Science, or related field preferredPhysical RequirementsProlonged periods of sitting at a desk, working on a computer, and answering the phoneAbility to lift up to 50 pounds on occasion BenefitsHealth Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.EEO and Affirmative Action StatementSpee-Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status. Must be able to pass a criminal background check. 
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