Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Director of IT Our Edmonton-based Client is searching for a Director of IT who reports directly to ... support operational efficiency, compliance, and knowledge management * Innovation & Growth:
Quick apply
Director of IT Our Edmonton-based Client is searching for a Director of IT who reports directly to ... support operational efficiency, compliance, and knowledge management * Innovation & Growth:
The Manager, IT Operations & Security leads day-to-day IT operations, end-user support, cybersecurity, Microsoft 365 administration, technology projects, vendor management, IT procurement, software ...
The Manager, IT Operations & Security leads day-to-day IT operations, end-user support, cybersecurity, Microsoft 365 administration, technology projects, vendor management, IT procurement, software ...
... cycle support, including construction, maintenance, fabrication, and environmental services ... As an IT Manager of Enterprise Applications, you would be responsible for the strategic oversight ...
Quick apply
... cycle support, including construction, maintenance, fabrication, and environmental services ... As an IT Manager of Enterprise Applications, you would be responsible for the strategic oversight ...
IT Specialist III
Edmonton, AB · On-site
CA$110K/yr
... management in making tactical and strategic decisions in support of business and technology ... As an IT professional you may be contacted outside of regular business hours for response to ...
IT Specialist III
Edmonton, AB · On-site
CA$110K/yr
... management in making tactical and strategic decisions in support of business and technology ... As an IT professional you may be contacted outside of regular business hours for response to ...
IT Technician (Hybrid)
Edmonton, AB · Hybrid
IT Technician (Hybrid) Our client is seeking an IT Technician to support the administration ... Manage and optimize the Microsoft Dynamics 365 Business Central environment to support business ...
Quick apply
IT Technician (Hybrid)
Edmonton, AB · Hybrid
IT Technician (Hybrid) Our client is seeking an IT Technician to support the administration ... Manage and optimize the Microsoft Dynamics 365 Business Central environment to support business ...
Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to ... Manage SharePoint site access, permissions, document libraries, and content organization to support ...
Reporting to the Manager- IT Operations, you will be part of a collaborative team committed to ... Manage SharePoint site access, permissions, document libraries, and content organization to support ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Quick apply
Manage and resolve escalated daily support tickets, investigating complex system anomalies ... Agile & IT Service Management (ITSM) : Experience navigating Agile delivery methodologies (Scrum ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives ... Bachelor's degree (or higher) in Business, Accounting, Computing Science, Management Information ...
IT Business Analyst
Calgary, AB · On-site
Life
Retirement
PTO
As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire ... Support training development, change management, and post-go-live adoption so solutions are ...
IT Business Analyst
Calgary, AB · On-site
Life
Retirement
PTO
As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire ... Support training development, change management, and post-go-live adoption so solutions are ...
Manager, Information Technology & Business Systems Our client is seeking an engaged and passionate ... The role ensures that technology initiatives align with business objectives, support scalable ...
Quick apply
Manager, Information Technology & Business Systems Our client is seeking an engaged and passionate ... The role ensures that technology initiatives align with business objectives, support scalable ...
Advisor IT Application Services
Calgary, AB · On-site +1
CA$85K - CA$110K/yr
Medical
Dental
Life
Retirement
PTO
... in supporting and enhancing our Asset and Work Management Systems, with a primary focus on IBM ... in IT support, systems analysis, business analysis, or application support environments.
Advisor IT Application Services
Calgary, AB · On-site +1
CA$85K - CA$110K/yr
Medical
Dental
Life
Retirement
PTO
... in supporting and enhancing our Asset and Work Management Systems, with a primary focus on IBM ... in IT support, systems analysis, business analysis, or application support environments.
They will provide client on-boarding, technical expertise, and support to projects across a wide ... They will work with other Project Specialists and Project Managers to deploy equipment and tools ...
Quick apply
They will provide client on-boarding, technical expertise, and support to projects across a wide ... They will work with other Project Specialists and Project Managers to deploy equipment and tools ...
Responsible for managing a defined portfolio and ensuring the overall goals andobjectivesof the ... and support the development and continuous improvement of the portfolio. * Responsible for ...
Responsible for managing a defined portfolio and ensuring the overall goals andobjectivesof the ... and support the development and continuous improvement of the portfolio. * Responsible for ...
Application Support Analyst
Calgary, AB · On-site
Manage the day-to-day health and user support for all internal business applications. * Act as the ... Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure ...
Quick apply
Application Support Analyst
Calgary, AB · On-site
Manage the day-to-day health and user support for all internal business applications. * Act as the ... Work with the IT Infrastructure team to keep our main systems efficient and reliable. * Ensure ...
It Support Manager information
What are some common challenges faced by IT Support Managers, and how can they be addressed?
What is the difference between It Support Manager vs IT Support Specialist?
| Aspect | IT Support Manager | IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, Microsoft Certified, Cisco certifications |
| Work Environment | Oversees support teams, manages IT services | Provides technical support directly to users |
| Responsibilities | Team management, strategic planning, incident escalation | Troubleshooting, user support, issue resolution |
While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.
What are the key skills and qualifications needed to thrive as an IT Support Manager?
What does an IT Support Manager do?

Full-time
Re-posted 10 days ago
Job description
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.
Our Risk Services practice provides clients with a range of Advisory and Assurance services focused on strengthening business resilience, managing business risks, and catalyzing business performance. Our value is in applying and integrating our wide range of technology, business, advisory, assurance, and risk management expertise to specific business and management problems.
KPMG’s Technology Risk services assist our clients to effectively identify, evaluate, and manage the broad range of opportunities, risks, controls, and compliance requirements associated with their use of and reliance on technology-enabled processes, services, and solutions, whether developed and operated in-house or provided by third parties. KPMG Tech Risk services cover a broad range of IT related audit, assurance and advisory services including
Our IT Audit practice is growing and we are seeking a Manager with experience in one or more of the following areas:
- Technology Assurance Services
- SOC 1, SOC 2, and Other Controls Assurance Services
- ISO/EIEC 27001 and 27701 Certification Services
- IT Internal / External Audit Services
- Cyber Security and Privacy Services
- Business Systems Controls Services
- System Implementation Assessment and Assurance Services
- Technology Project Advisory and Assurance Services
- Business Resilience Services
- Technology Governance, Risk Compliance Services
What you will do
- Care for the development and implementation of engagement and project plans.
- Contribute on multiple client engagements of varying size, scope and complexity across multiple industry sectors and technology environments
- Assessment of governance, risks, and controls in areas, such as: IT planning and organization, IT projects, especially in an “agile” development environment, General IT controls, Business process and IT Application Controls, and System Implementations and Data conversion
- Planning, managing and completing project tasks including: liaising with client and KPMG teams; collecting, testing and analyzing information; documenting and evaluating business and IT processes, risks, controls, policies, strategies
- Discussing findings and recommendations with client personnel and developing reports and deliverables
- Work with clients to take on emerging issues and technologies such as blockchain, crypto-assets, cloud services, intelligent automation, internet of things, virtual/augmented reality, cybersecurity, privacy, and the metaverse
- Agile involvement in the business community and developing relationships with clients to increase awareness of the firm's services
- Identifying and assisting in pursuits including developing marketing materials, proposals, presentations, and research
- Guiding and contributing to practice development such as knowledge sharing, training, coaching, team motivation and practice direction.
- Assisting with the direction, development, and growth of the practice
What you bring to the role
- Bachelor’s degree (or higher) in Business, Accounting, Computing Science, Management Information Systems, or other relevant program(s)
- Accounting and Audit / IT audit designation(s) (e.g. CPA, CISA, CIA) would be an asset
- 5+ years combined relevant experience in internal/external audit, consulting, and/or industry (e.g. risk management or internal control, IT, project oversight, system implementation, finance, accounting) is preferred
- Knowledge of PCAOB audit standards with respect to IT controls would be an asset
- A desire to work toward further relevant education/designations (e.g. PMP, CISSP, CRISC)
- Ability to identify and evaluate business, IT, and audit risks – you understand financial reporting, compliance, audit risks and their IT components
- Experience auditing, assessing, and/or implementing business systems and/or emerging technologies, and streamlining IT audit processes
- Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives and processes is desirable
- Curiosity and thirst for learning new standards, technologies, and skills
- Excellent verbal and written communication skills with an aptitude for being able to clearly communicate issues and solutions at all levels
- Demonstrated ability to effectively interact and develop relationships with a diverse group of clients and colleagues
- Excellent business, engagement, and project ownership skills
- Highly motivated, committed self-starter who can prioritize work, multi-task and cope with changing priorities
Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters
KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.
AI Usage
Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.
We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.
Qualifications:- Bachelor’s degree (or higher) in Business, Accounting, Computing Science, Management Information Systems, or other relevant program(s)
- Accounting and Audit / IT audit designation(s) (e.g. CPA, CISA, CIA) would be an asset
- 5+ years combined relevant experience in internal/external audit, consulting, and/or industry (e.g. risk management or internal control, IT, project oversight, system implementation, finance, accounting) is preferred
- Knowledge of PCAOB audit standards with respect to IT controls would be an asset
- A desire to work toward further relevant education/designations (e.g. PMP, CISSP, CRISC)
- Ability to identify and evaluate business, IT, and audit risks – you understand financial reporting, compliance, audit risks and their IT components
- Experience auditing, assessing, and/or implementing business systems and/or emerging technologies, and streamlining IT audit processes
- Knowledge and experience with technology that supports governance, risk controls (GRC) initiatives and processes is desirable
- Curiosity and thirst for learning new standards, technologies, and skills
- Excellent verbal and written communication skills with an aptitude for being able to clearly communicate issues and solutions at all levels
- Demonstrated ability to effectively interact and develop relationships with a diverse group of clients and colleagues
- Excellent business, engagement, and project ownership skills
- Highly motivated, committed self-starter who can prioritize work, multi-task and cope with changing priorities
Providing you with the support you need to be at your best
Education:UNAVAILABLEEmployment Type: FULL_TIME