ZipRecruiter

Log In

1

It Support Help Desk Jobs in Spring, TX (NOW HIRING)

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

Manage the 24/7 IT support and helpdesk line, ensuring continuous availability of support services and quick resolution of technical issues across shifts and during off-hours. * Data Reporting ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers ... This position is primarily desk-based (approximately 80-95%) and requires regular computer use. The ...

TEKsystems

IT Support Analyst

Houston, TX

$28 - $31/hr

... records of all service desk interactions including issue descriptions, troubleshooting ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Comfortsystemsusa

IT Support Specialist

Houston, TX

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers ... This position is primarily desk-based (approximately 80-95%) and requires regular computer use. The ...

Allierad LLC

Level 2 IT Support Engineer

Houston, TX · On-site

Qualifications Required Experience * 3-5 years of IT help desk or technical support experience, preferably in a Managed Service Provider (MSP) environment. * Experience supporting: * Windows desktop ...

Revel Staffing

IT Support Supervisor

Houston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and ... Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals * Image ...

Hermann Forwarding

IT Support Specialist

Houston, TX · On-site

$55K - $65K/yr

This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and ... Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals * Image ...

Persona AI

IT Support Specialist

Houston, TX · On-site

What We Are Looking For: * 2+ years in helpdesk, desktop support, or IT support. * Hands-on troubleshooting across both macOS and Windows - OS, hardware, peripherals, and common apps. * Solid grasp ...

Persona AI

IT Support Specialist

Houston, TX · On-site

What We Are Looking For: * 2+ years in helpdesk, desktop support, or IT support. * Hands-on troubleshooting across both macOS and Windows - OS, hardware, peripherals, and common apps. * Solid grasp ...

Vortex Companies

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

The IT Helpdesk Technician is responsible for providing hands-on technical support in a fast-paced environment. This role will be responsible for resolving escalated end-user issues, supporting core ...

previous page

Showing results 41-60

All JobsIt Support Help Desk JobsIt Support Help Desk Jobs in Spring, TX

It Support Help Desk information

See Spring, TX salary details

$11

$20

$30

How much do it support help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it support help desk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is an IT Support Help Desk professional?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

What are popular job titles related to It Support Help Desk jobs in Spring, TX?

For It Support Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching It Support Help Desk jobs in Spring, TX look for?

The top searched job categories for It Support Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for It Support Help Desk jobs?

Cities near Spring, TX with the most It Support Help Desk job openings:

It Support Help Desk jobs near you
Infographic showing various It Support Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 94% Full Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

IT Support Engineer

Foxconn Industrial Internet - FII

Houston, TX • On-site

Full-time

Re-posted 12 days ago

Job description

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions. The role is critical for maintaining system performance, providing first-level support, and addressing application-related incidents quickly and effectively. This position involves overseeing production systems, assisting end users, and contributing to process improvement efforts to optimize the overall production environment.
Key Responsibilities:
  • IT Application Support:
    Ensure continuous functionality of both internal and third-party applications that support production operations. Proactively address and resolve application-related incidents, minimizing downtime and ensuring users receive effective and timely support.
  • End-User Assistance:
    Provide support to end users via email, phone, in-person interactions, or the ticketing system. Troubleshoot and resolve technical issues efficiently, ensuring minimal disruption to production operations.
  • 24/7 IT Support Line Management:
    Manage the 24/7 IT support and helpdesk line, ensuring continuous availability of support services and quick resolution of technical issues across shifts and during off-hours.
  • Data Reporting Support:
    Assist various departments (Manufacturing, Quality Assurance, Engineering, Production Planning, Warehouse, etc.) with accurate and timely reporting, ensuring data integrity and compliance with operational requirements.
  • Problem Documentation & Resolution:
    Document technical issues, analyze symptoms, and identify the root causes of production-related problems. Develop and implement effective solutions while ensuring proper documentation for future reference and to prevent recurrence.
  • System Administration:
    Administer production systems, including user creation, system deployments, software installations, and troubleshooting. Ensure seamless system performance through regular maintenance and quick resolution of system issues.
  • Issue Detection & Process Improvement:
    Identify recurring system issues and areas for improvement in system stability. Collaborate with teams to propose and implement solutions to enhance performance, reliability, and overall system optimization.
  • Task Monitoring:
    Monitor IT-related tasks including production jobs, system interfaces, and alert systems. Proactively detect issues and take necessary actions to ensure smooth operations.
  • Collaboration with Development Team:
    Work closely with the development team and other IT support functions to resolve complex issues. Participate in system improvements and enhancements to ensure optimal system performance.
Required Qualifications:
  • Education:
    • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical experience).
  • Experience:
    • Proven experience (3+ years) in IT support, specifically in production environments or manufacturing systems (preferably with SFC/MES applications).
    • Experience managing 24/7 IT support functions and troubleshooting production issues in real-time.
  • Technical Skills:
    • Advanced proficiency in Microsoft Office and Microsoft SQL Server.
    • Intermediate proficiency in SAP System Management, Windows Server, and Quality Tools.
    • Basic proficiency in DevOps, UML Modeling, and Power BI.
    • Strong understanding of system administration tasks, including user management, software deployment, and troubleshooting.
  • Soft Skills:
    • Excellent communication skills, both written and verbal, with the ability to explain technical issues to non-technical users.
    • Strong problem-solving skills, with the ability to analyze complex technical issues and identify root causes.
    • Proactive approach to issue detection and resolution.
    • Strong team collaboration skills to work with cross-functional teams and support functions.
    • Ability to manage multiple tasks efficiently and effectively, even in high-pressure environments.
Preferred Qualifications:
  • Experience with DevOps practices and automation in IT environments.
  • Familiarity with Manufacturing Execution Systems (MES) and Shop Floor Control (SFC) systems.
  • Experience in Power BI or other data reporting tools for effective reporting and visualization.
  • ITIL or other relevant certifications would be an advantage.
Working Conditions:
  • This position may involve working in shifts to manage the 24/7 IT support line.
  • The role is primarily based in an office environment but may require onsite support in production areas.
  • Flexibility to support urgent issues during off-hours or weekends as required.

 

Powered by JazzHR

7NsZvJPfwK