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It Support Help Desk Jobs in Spring, TX (NOW HIRING)

In the role of IT Support Engineer II, you will be instrumental in delivering high-quality ... IT Help Desk and auditing ICS IT software. Requirements Required Skill Sets and/or Training

IT Support Representative

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cross-functional collaboration Requirements * 1-3+ years of experience in IT support or help desk roles. * Associate's or Bachelor's degree in Information Technology or related field (or equivalent ...

IT Support Representative

Houston, TX

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... t or help desk roles. Associate's or Bachelor's degree in Information Technology or related field (or equivalent experience). Experience supporting Windows and/or macOS environments. Working ...

IT Support Representative

Houston, TX · On-site

$19.75 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Cross-functional collaboration Requirements * 1-3+ years of experience in IT support or help desk roles. * Associate's or Bachelor's degree in Information Technology or related field (or equivalent ...

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document procedures, configurations, and resolutions in the IT knowledge base REQUIRED QUALIFICATIONS * 2+ years of experience in an IT Service Desk, help desk, or desktop support role * Hands-on ...

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible ...

IT Support Specialist

Houston, TX · On-site

$30 - $38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

IT Support Specialist Bank of the Orient is an independent Asian Community Bank that has proudly ... Daily review of help desk tickets, contact outsourced help desk vendor to discuss / facilitate and ...

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Support is also provided to senior IT team members by helping manage their workload, coordinating ... Minimum Requirements: * 1+ years of IT support or service desk experience * Proficient in Windows ...

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Support is also provided to senior IT team members by helping manage their workload, coordinating ... Minimum Requirements: * 1+ years of IT support or service desk experience * Proficient in Windows ...

Level 1 IT Support Technician

Katy, TX

$19.75 - $27/hr

  • Medical

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely ...

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

  • Medical

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely ...

Level 1 IT Support Technician

Katy, TX · On-site

$19.75 - $27/hr

  • Medical

... Help Desk & Ticket Management * Serve as a front-line resource for IT support requests submitted ... via the ticketing system * Triage, prioritize, and resolve Level 1 support tickets in a timely ...

Be Seen First

What we're looking for Required : * 2+ years providing technical support in an IT services, help desk, or managed services (MSP) environment. * Hands-on experience administering Microsoft 365 ...

Position Summary Service Desk Excellence-Administrator supports Service Desk operations, Microsoft Intune administration, compliance activities, and IT security initiatives. This role is responsible ...

Showing results 21-40

It Support Help Desk information

See Spring, TX salary details

$11

$20

$30

How much do it support help desk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for it support help desk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is an IT Support Help Desk professional?

IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.

What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional?

To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.

What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?

IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.

What is the difference between It Support Help Desk vs Network Technician?

AspectIt Support Help DeskNetwork Technician
CertificationsCompTIA A+, ITILCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, remote support, officeNetwork labs, server rooms, on-site
Primary ResponsibilitiesTroubleshooting user issues, software supportConfiguring networks, maintaining hardware
Industry UsageIT support, customer serviceNetworking, infrastructure

While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.

What are popular job titles related to It Support Help Desk jobs in Spring, TX?

For It Support Help Desk jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching It Support Help Desk jobs in Spring, TX look for?

The top searched job categories for It Support Help Desk jobs in Spring, TX are:

What cities near Spring, TX are hiring for It Support Help Desk jobs?

Cities near Spring, TX with the most It Support Help Desk job openings:

Infographic showing various It Support Help Desk job openings in Spring, TX as of August 2026, with employment types broken down into 94% Full Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

IT Support Engineer 2

Xammax

Houston, TX

$55K - $105K/yr

Full-time

Posted 26 days ago


Job description

In the role of IT Support Engineer II, you will be instrumental in delivering high-quality technical support and software troubleshooting to ensure seamless computer management across client organizations. You will utilize your core skills in desktop and network support, along with premium expertise in Microsoft Windows Server and Microsoft Intune. Your relevant knowledge in computer networking, VPN, and SCCM will enhance our operational efficiency. Join our team to contribute to a robust IT infrastructure and provide exceptional service in a dynamic environment.

Primary Duties:

  • Be an integral point for ticket escalation for higher level issues.
  • Accepts tickets through HelpMe (BMS) within the ICS SLA’s.
  • Update tickets on a daily basis and communicate with the clients regarding resolution.
  • Assist L1 associates.
  • Assist other departments includes IT Help Desk and auditing ICS IT software.


Requirements

Required Skill Sets and/or Training

  • Requires experience in Windows Server, Routing, Switching, and Microsoft 365 (InTune)

Preferred Experience

  • Working in multiple server environments
  • PMP Training and Certification- Online
  • Kaseya Training- Internal
  • BMS online
  • Sophos Technician online
  • Datto Backupify and BCDR online
  • IT Glue Admin online
  • Barracuda Admin online
  • Cisco Umbrella online
  • Huntress online