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It Support Engineer Ii Amazon Jobs (NOW HIRING)

COMPASS Pathways

IT Support Engineer

New York, NY · On-site

$65K - $85K/yr

We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress ... Job overview :    The IT Support Engineer will be responsible for working with internal users ...

Compass Pathways

IT Support Engineer

New York, NY · On-site

$65K - $85K/yr

We are currently in phase 3 for TRD, have completed phase 2 studies for both post-traumatic stress ... The IT Support Engineer will be responsible for working with internal users in the organization and ...

RELQ TECHNOLOGIES LLC

Position:IT Support Administrator Mode of Job: 5 Day Onsite Location: Draper UTAH Country: United States What You Will do ● User lifecycle management through Active Directory and Okta ● ...

My IT Crew

Senior IT Support Engineer - MSP

Brooklyn, NY · On-site

$100K - $120K/yr

We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT ... and cloud technologies. * 2+ years of relevant lead experience with multiple technicians

Medisolv, Inc

IT Support Engineer

You'll spend your time supporting employees, managing core IT systems, and continuously improving ... Minimum 2 years' experience with the following * PowerShell * Microsoft 365 administration

Ascot Group

Executive IT Support Engineer

Stamford, CT · On-site

Reporting to the SVP, Infrastructure Operations & Services, and operating within the wider Infrastructure Operations team, the Executive IT Support Engineer provides high-touch, proactive technology ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site

$40 - $45/hr

... Visual and IT Support Engineer to join our IT Infrastructure team. This role is critical in ... * 2+ years of experience in IT infrastructure or technical support roles. * Strong hands-on ...

Parachute Technology Inc

IT Field Engineer

Leland, NC · On-site

The Onsite IT Support Engineer is the primary technical contact for the client and insures that service delivery aligns with Parachute's standards. This individual will have an in-depth knowledge of ...

Waystar

Technical IT Support Engineer

Louisville, KY · On-site

ABOUT THIS POSITION The IT Support Engineer is the first point of contact for employees seeking ... Route complex tickets to Tier 2 or specialized support teams with documented triage and ...

CubX Inc.

IT Support Engineer (Tier 2) - AZ

Phoenix, AZ · On-site

$55K - $75K/yr

As an IT Support Engineer (Tier 2), you will play a critical role in ensuring seamless technology operations for our clients, contributing to both day-to-day support and strategic IT projects. You ...

Amazon

Support Engineer II-Ext - AMZ9790409

Dallas, TX · On-site

$102K - $160K/yr

AMAZON.COM SERVICES LLC Offered Position: Support Engineer II-Ext Job Location: Dallas, Texas Job ... Learn and leverage groundbreaking technologies. Act as an escalation point and mentor to less ...

Astemo

Plant IT Support Engineer

Blanchester, OH

Information Technology General Summary: This position supports the Information Technology ... Associate's degree, applicable certifications, or equivalent IT experience Experience: 2-5 years of ...

Amazon

IT Support Associate II

Hollister, CA · On-site

$17.75 - $22.75/hr

About OpsTech IT Operations is at the heart of Amazon's business. We are known for our speed ... About The Role As an IT Support Associate II, you will use your skills to support the operations ...

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How much do it support engineer ii amazon jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for it support engineer ii amazon in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some of the typical daily challenges an IT Support Engineer II at Amazon may encounter, and how are they addressed?

As an IT Support Engineer II at Amazon, you’ll frequently face challenges such as troubleshooting complex hardware and software issues, supporting large-scale deployments, and ensuring minimal downtime for internal teams. You may encounter high-priority incidents that require quick diagnosis and resolution, often under tight deadlines. Collaboration is key—you’ll work closely with other IT teams, engineers, and end users to resolve problems efficiently and implement long-term solutions. Adapting to rapid changes in technology and maintaining clear communication are essential for success in this fast-paced environment.

What is the difference between It Support Engineer Ii Amazon vs It Support Engineer Ii Google?

AspectIt Support Engineer Ii AmazonIt Support Engineer Ii Google
Required CertificationsCompTIA A+, Network+, Microsoft certificationsCompTIA A+, Network+, Google IT Support Professional Certificate
Work EnvironmentData centers, corporate offices, remote supportData centers, corporate offices, remote support
Employer & Industry UsageAmazon's e-commerce and cloud servicesGoogle's search, cloud, and advertising services

Both roles involve providing technical support within large tech companies, requiring similar certifications and working environments. The main difference lies in the specific company products and infrastructure they support, with Amazon focusing on e-commerce and AWS, while Google emphasizes search and cloud services.

What does an IT Support Engineer II do at Amazon?

An IT Support Engineer II at Amazon is responsible for providing advanced technical support and troubleshooting for hardware, software, and network issues within Amazon's facilities. They work closely with internal teams to resolve IT incidents, perform root cause analysis, and deploy new technologies. This role often involves mentoring junior IT staff, documenting solutions, and ensuring the overall stability and security of Amazon's IT infrastructure. Their tasks can range from configuring servers and managing user accounts to participating in large-scale IT projects.

What are the key skills and qualifications needed to thrive as an IT Support Engineer II at Amazon, and why are they important?

To thrive as an IT Support Engineer II at Amazon, you need strong troubleshooting abilities, knowledge of networking and operating systems, and typically a degree in computer science or a related field. Familiarity with enterprise tools like Active Directory, AWS services, ticketing systems, and relevant certifications such as CompTIA or Microsoft are highly valued. Excellent problem-solving skills, customer service orientation, and effective communication set outstanding candidates apart. These skills ensure efficient resolution of technical issues, minimize downtime, and support Amazon's fast-paced, technology-driven environment.
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