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It Support Engineer Ii Amazon Jobs (NOW HIRING)

Foxconn Assembly LLC

IT Support Engineer

Houston, TX · On-site

We are seeking a highly skilled IT Production Support Engineer to ensure the seamless operation of both internal SFC/MES-developed systems and third-party IT applications used in production functions.

Horizon Ag-Products

IT Support Engineer

Golden, CO · On-site

$30 - $34/hr

IT Support Engineer A leader in the Biostimulant industry, Horizon Ag Products began manufacturing ... 2 years of equivalent work experience · Understanding of Windows operating system and Microsoft ...

PRIORITY ONDEMAND

IT Support Engineer

Scottsdale, AZ · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with ...

LiveKit

IT Support Engineer

San Francisco, CA · On-site

$125K - $150K/yr

Over 300,000 developers and 5,000+ companies - from leading AI labs to Fortune 500 enterprises ... Experience supporting security and compliance needs (SOC 2, ISO 27001) through IT controls and ...

Spring Health

IT Support Engineer

San Francisco, CA · On-site

Reporting to the Associate Director, IT Support, this IT Support Engineer will serve as the primary ... Serve as the sole on-site IT point of contact for all SF employees, delivering Level I & II support ...

Priority OnDemand

IT Support Engineer

Conyers, GA · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Respond to level 1 & 2 support requests in a timely and professional manner. Communicate with ...

Navitas Semiconductor

IT Support Engineer

Torrance, CA · On-site

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

New

Navitas Semiconductor

IT Support Engineer

Torrance, CA · On-site

$70K - $90K/yr

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

New

K3 Technology

Support Engineer II (Dallas)

Dallas, TX · On-site

$55K - $70K/yr

Support Engineer II (Tier 2 Support Technician) - Bilingual (Spanish/English) Location: Dallas ... K3 Technology is a leading IT services company dedicated to helping medium to large-sized ...

Gravitate Energy LLC

IT Support Engineer

Dallas, TX · On-site

... with a growth path into DevOps and infrastructure. You'll start in IT support, take on ... Partner on SOC 1 / SOC 2 audits and customer security questionnaires - gathering evidence, owning ...

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It Support Engineer Ii Amazon information

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How much do it support engineer ii amazon jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for it support engineer ii amazon in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are some of the typical daily challenges an IT Support Engineer II at Amazon may encounter, and how are they addressed?

As an IT Support Engineer II at Amazon, you’ll frequently face challenges such as troubleshooting complex hardware and software issues, supporting large-scale deployments, and ensuring minimal downtime for internal teams. You may encounter high-priority incidents that require quick diagnosis and resolution, often under tight deadlines. Collaboration is key—you’ll work closely with other IT teams, engineers, and end users to resolve problems efficiently and implement long-term solutions. Adapting to rapid changes in technology and maintaining clear communication are essential for success in this fast-paced environment.

What is the difference between It Support Engineer Ii Amazon vs It Support Engineer Ii Google?

AspectIt Support Engineer Ii AmazonIt Support Engineer Ii Google
Required CertificationsCompTIA A+, Network+, Microsoft certificationsCompTIA A+, Network+, Google IT Support Professional Certificate
Work EnvironmentData centers, corporate offices, remote supportData centers, corporate offices, remote support
Employer & Industry UsageAmazon's e-commerce and cloud servicesGoogle's search, cloud, and advertising services

Both roles involve providing technical support within large tech companies, requiring similar certifications and working environments. The main difference lies in the specific company products and infrastructure they support, with Amazon focusing on e-commerce and AWS, while Google emphasizes search and cloud services.

What does an IT Support Engineer II do at Amazon?

An IT Support Engineer II at Amazon is responsible for providing advanced technical support and troubleshooting for hardware, software, and network issues within Amazon's facilities. They work closely with internal teams to resolve IT incidents, perform root cause analysis, and deploy new technologies. This role often involves mentoring junior IT staff, documenting solutions, and ensuring the overall stability and security of Amazon's IT infrastructure. Their tasks can range from configuring servers and managing user accounts to participating in large-scale IT projects.

What are the key skills and qualifications needed to thrive as an IT Support Engineer II at Amazon, and why are they important?

To thrive as an IT Support Engineer II at Amazon, you need strong troubleshooting abilities, knowledge of networking and operating systems, and typically a degree in computer science or a related field. Familiarity with enterprise tools like Active Directory, AWS services, ticketing systems, and relevant certifications such as CompTIA or Microsoft are highly valued. Excellent problem-solving skills, customer service orientation, and effective communication set outstanding candidates apart. These skills ensure efficient resolution of technical issues, minimize downtime, and support Amazon's fast-paced, technology-driven environment.
What cities are hiring for It Support Engineer Ii Amazon jobs? Cities with the most It Support Engineer Ii Amazon job openings:
What states have the most It Support Engineer Ii Amazon jobs? States with the most job openings for It Support Engineer Ii Amazon jobs include:
It Support Engineer Ii Amazon jobs near you

IT Support Engineer

Hyperion Managed Services

Troy, MI • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Job description

IT Support Engineer
Join a Future-Focused Managed Services Team
Are you an experienced IT professional ready to take the next step in your career? Do you want to work for a forward-thinking organization that values collaboration, innovation, and continuous professional growth?
Hyperion Managed Services is seeking a skilled IT Support Engineer to join our team full-time. In this role, you will help identify opportunities for improvement, implement secure and scalable technical solutions, and play a key part in enhancing our clients' operational efficiency.
Why You'll Love Working with Us
  • Competitive salary based on experience and certifications
  • Performance bonuses + commission opportunities
  • Mileage reimbursement
  • Generous paid time off
  • Certification and ongoing education reimbursement
  • 401(k) with company match
  • Health insurance with company contribution
  • Life insurance and long-term disability
  • Clear pathways for professional advancement
  • A collaborative, learning-focused team culture

What You'll Do
  • Respond to and resolve support tickets through our help desk platform
  • Troubleshoot, diagnose, and remediate issues across modern IT infrastructure
  • Support and participate in planning and deployment of client projects
  • Assist with onboarding new clients, ensuring secure, documented, and seamless transitions
  • Follow established workflows and contribute to continuous improvement of processes
  • Complete documentation, reports, and project tasks with accuracy and timeliness
  • Advocate for security best practices and help clients adopt modern technologies (cloud, MFA/SSO, automation, etc.)

What Makes You a Great Fit
  • Current industry certifications (Microsoft, Cisco, CompTIA, or equivalent)
  • Strong understanding of modern security frameworks (Zero Trust, MFA enforcement, EDR solutions)
  • 3+ years of experience with a Managed Service Provider (MSP) environment
  • Proficiency with Windows, macOS, and common business applications
  • Experience supporting cloud platforms such as Microsoft 365 and Azure
  • Ability to explain technical concepts clearly to non-technical users
  • Bachelor's degree in Information Technology or related field (preferred)
  • Experience with ConnectWise solutions or similar PSA/RMM platforms (preferred)
  • Keen attention to detail, excellent documentation habits, and a passion for continuous learning

About Hyperion Managed Services
Hyperion Managed Services is a Michigan-based Managed IT Services Provider supporting small to mid-sized organizations. We deliver Managed IT Services, Support, Cybersecurity, and IT Consulting-acting as the IT department for our clients and partnering with larger organizations on complex initiatives.
To learn more, visit www.hyperionms.com.

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