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It Support Engineer Ii Amazon Jobs (NOW HIRING)

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K ... Top Skills: * 2+ years of IT Support experience * Microsoft Intune / Endpoint Management

IT Support Engineer

Lakewood, NJ · On-site

$55K - $63K/yr

... IT Support Engineer to join its team. This position is ideal for an entry-level IT professional ... Clear path for career growth into Level 2 and advanced technical roles About the Employer This ...

NJ · On-site

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and ... BASIC QUALIFICATIONS- High school or equivalent diploma - 2+ years of professional experience ...

They are seeking an IT Support Engineer to enhance their IT environment, ensuring smooth operations ... Responsibilities : • Provide Tier 1 and Tier 2 IT support for employees, including ...

IT Support Engineer

Aurora, IL · On-site

$65K - $75K/yr

Title: IT Support Engineer Location: Aurora, IL Pay Range: $65,000 - $75,000 Reports To: IT Operations Manager Hours: Onsite Monday thru Friday with alternating periods of on-call time Aftermath ...

Experience in an IT Engineer/Technician role with exposure to AV environments. * Hands-on experience supporting AV control systems (Crestron, Extron, Q-SYS) and audio DSP platforms (Biamp, Shure, etc.

Mirantis is seeking an IT Support Engineer to be the on-site IT presence at our Campbell, CA ... We are a Leader for Container Management in G2 (#2 after AWS)

IT Support Engineer

Santa Clara, CA · On-site

$120 - $170/hr

About the role We're looking for an IT Support Engineer to provide hands‑on technical support across our offices and help keep Gatik's IT systems running smoothly day to day. This person will ...

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

IT Support Engineer

Torrance, CA · On-site

$70K - $90K/yr

NVTS) is a high-growth, publicly traded technology company seeking an IT Support Engineer to handle the full range of end-user support requests. The ideal candidate will be self-motivated, energetic ...

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It Support Engineer Ii Amazon information

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How much do it support engineer ii amazon jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for it support engineer ii amazon in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does an IT Support Engineer II at Amazon do?

An IT Support Engineer II at Amazon is responsible for providing advanced technical support and troubleshooting for hardware, software, and network issues within Amazon's facilities. They work closely with internal teams to resolve IT incidents, perform root cause analysis, and deploy new technologies. This role often involves mentoring junior IT staff, documenting solutions, and ensuring the overall stability and security of Amazon's IT infrastructure. Their tasks can range from configuring servers and managing user accounts to participating in large-scale IT projects.

What are the typical daily challenges an IT Support Engineer II at Amazon may encounter, and how are they addressed?

As an IT Support Engineer II at Amazon, you’ll frequently face challenges such as troubleshooting complex hardware and software issues, supporting large-scale deployments, and ensuring minimal downtime for internal teams. You may encounter high-priority incidents that require quick diagnosis and resolution, often under tight deadlines. Collaboration is key—you’ll work closely with other IT teams, engineers, and end users to resolve problems efficiently and implement long-term solutions. Adapting to rapid changes in technology and maintaining clear communication are essential for success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an IT Support Engineer II at Amazon, and why are they important?

To thrive as an IT Support Engineer II at Amazon, you need strong troubleshooting abilities, knowledge of networking and operating systems, and typically a degree in computer science or a related field. Familiarity with enterprise tools like Active Directory, AWS services, ticketing systems, and relevant certifications such as CompTIA or Microsoft are highly valued. Excellent problem-solving skills, customer service orientation, and effective communication set outstanding candidates apart. These skills ensure efficient resolution of technical issues, minimize downtime, and support Amazon's fast-paced, technology-driven environment.

What is the difference between It Support Engineer Ii Amazon vs It Support Engineer Ii Google?

AspectIt Support Engineer Ii AmazonIt Support Engineer Ii Google
Required CertificationsCompTIA A+, Network+, Microsoft certificationsCompTIA A+, Network+, Google IT Support Professional Certificate
Work EnvironmentData centers, corporate offices, remote supportData centers, corporate offices, remote support
Employer & Industry UsageAmazon's e-commerce and cloud servicesGoogle's search, cloud, and advertising services

Both roles involve providing technical support within large tech companies, requiring similar certifications and working environments. The main difference lies in the specific company products and infrastructure they support, with Amazon focusing on e-commerce and AWS, while Google emphasizes search and cloud services.

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Infographic showing various It Support Engineer Ii Amazon job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

Full-time

Posted 16 days ago


Job description

Job Title: IT Support Engineer
Work Model: On-site, 5 days a week
Salary Expectations: $75-$110K max + performance-based bonus
Team: Small IT team
Notes: This is a backfill position for an IT Support Engineer who will provide hands-on technical support while also taking ownership of endpoint management and day-to-day IT operations. The role has a strong emphasis on endpoint management, Microsoft Intune, Microsoft 365, and exceptional customer service, along with troubleshooting hardware, software, and user issues. The ideal candidate will be able to hit the ground running with experience using enterprise ticketing/ITSM platforms, cloud-based technologies, and modern endpoint management tools. Strong communication, problem-solving, and customer service skills are essential. Experience working in a professional services environment and exposure to AI technologies would be a plus.
Top Skills:
  • 2+ years of IT Support experience
  • Microsoft Intune / Endpoint Management
  • Microsoft 365
  • Ticketing / ITSM experience
  • Strong customer service skills

Pluses:
  • Professional services experience
  • AI/AI technology exposure