Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...
IT Project Manager - Multiple Locations (Hybrid)
Jacksonville, IL · Hybrid
$97.30K - $115.10K/yr
Proven experience managing mid-sized to large IT integration projects - independently. * Background in Commercial Insurance desired. * Experience in P&C insurance is preferred. * Strong communication ...
IT Project Manager - Multiple Locations (Hybrid)
Jacksonville, IL · Hybrid
$97.30K - $115.10K/yr
Proven experience managing mid-sized to large IT integration projects - independently. * Background in Commercial Insurance desired. * Experience in P&C insurance is preferred. * Strong communication ...
Sr. Manager, IT Performance and Governance - Remote
$128.40K - $128.90K/yr
Ensure vendors meet service level agreements (SLAs) and contractual obligations, driving continuous ... management, IT governance, or related roles. * Strong background in IT metrics, performance ...
Sr. Manager, IT Performance and Governance - Remote
$128.40K - $128.90K/yr
Ensure vendors meet service level agreements (SLAs) and contractual obligations, driving continuous ... management, IT governance, or related roles. * Strong background in IT metrics, performance ...
IT Project Manager With P&C Insurance Experience - Multiple Locations (Hybrid)
Jacksonville, IL · Hybrid
$97.30K - $115.10K/yr
Proven experience managing mid-sized to large IT integration projects - independently. * Background in Commercial Insurance desired. * Experience in P&C insurance is must. * Strong communication and ...
New
IT Project Manager With P&C Insurance Experience - Multiple Locations (Hybrid)
Jacksonville, IL · Hybrid
$97.30K - $115.10K/yr
Proven experience managing mid-sized to large IT integration projects - independently. * Background in Commercial Insurance desired. * Experience in P&C insurance is must. * Strong communication and ...
New
Client Service Manager
Springfield, IL · On-site
Manage the renewal process by compiling information, analyzing needs, and delivering tailored ... Use Gallagher's technology to enhance productivity, streamline processes, and deliver quality ...
Client Service Manager
Springfield, IL · On-site
Manage the renewal process by compiling information, analyzing needs, and delivering tailored ... Use Gallagher's technology to enhance productivity, streamline processes, and deliver quality ...
Serve as project manager for selected IT projects. Nonessential Functions: * Assist in the development of IT policies and procedures. * Assist in the smooth operation of IT services, which may ...
Serve as project manager for selected IT projects. Nonessential Functions: * Assist in the development of IT policies and procedures. * Assist in the smooth operation of IT services, which may ...
Springfield--Customer Service Manager
Springfield, IL · On-site
$19 - $24/hr
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... For further information, please review the Know Your Rights notice from the Department of Labor.
Springfield--Customer Service Manager
Springfield, IL · On-site
$19 - $24/hr
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... For further information, please review the Know Your Rights notice from the Department of Labor.
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... and signage information is accurate • Willingness to participate in continued education ...
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... and signage information is accurate • Willingness to participate in continued education ...
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... and signage information is accurate • Willingness to participate in continued education ...
Quick apply
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... and signage information is accurate • Willingness to participate in continued education ...
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... and signage information is accurate • Willingness to participate in continued education ...
Quick apply
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager ... and signage information is accurate • Willingness to participate in continued education ...
Automotive Service Advisor /Service Manager
Winchester, IL · On-site
$40K - $75K/yr
As the Automotive Service Advisor/Service Manager, you'll be at the heart of our operations ... Interact with customers to understand their service needs and provide accurate information on ...
Quick apply
Automotive Service Advisor /Service Manager
Winchester, IL · On-site
$40K - $75K/yr
As the Automotive Service Advisor/Service Manager, you'll be at the heart of our operations ... Interact with customers to understand their service needs and provide accurate information on ...
Service Delivery Manager - Northern VA
$85K - $130K/yr
Manage the services scope as defined by the contract, ensuring all Terms and Conditions (warranty ... or IT Support professional. * Proven ability to install, configure, and troubleshoot Windows ...
Service Delivery Manager - Northern VA
$85K - $130K/yr
Manage the services scope as defined by the contract, ensuring all Terms and Conditions (warranty ... or IT Support professional. * Proven ability to install, configure, and troubleshoot Windows ...
Business Development Manager - North America Microsoft This role has been designed as 'Hybrid' with ... Experience with IT Data Center compute hardware, software, services * Understanding of the IT Data ...
Business Development Manager - North America Microsoft This role has been designed as 'Hybrid' with ... Experience with IT Data Center compute hardware, software, services * Understanding of the IT Data ...
Business Development Manager - North America Microsoft This role has been designed as 'Hybrid' with ... Experience with IT Data Center compute hardware, software, services * Understanding of the IT Data ...
Business Development Manager - North America Microsoft This role has been designed as 'Hybrid' with ... Experience with IT Data Center compute hardware, software, services * Understanding of the IT Data ...
Business Development Manager - North America Microsoft This role has been designed as 'Hybrid' with ... Experience with IT Data Center compute hardware, software, services * Understanding of the IT Data ...
Business Development Manager - North America Microsoft This role has been designed as 'Hybrid' with ... Experience with IT Data Center compute hardware, software, services * Understanding of the IT Data ...
Works with business partners and Information Technology (IT) partners to drive consensus around how ... Ensure compliance with established standards for development and management of data * Ensure ...
Works with business partners and Information Technology (IT) partners to drive consensus around how ... Ensure compliance with established standards for development and management of data * Ensure ...
It Service Manager information
See Virginia, IL salary details
$26K - $37.8K
1% of jobs
$37.8K - $49.7K
3% of jobs
$49.7K - $61.6K
3% of jobs
$61.6K - $73.4K
7% of jobs
$81.1K is the 25th percentile. Wages below this are outliers.
$73.4K - $85.3K
16% of jobs
The median wage is $94.4K / yr.
$85.3K - $97.1K
25% of jobs
$97.1K - $109K
11% of jobs
$109K - $120.8K
8% of jobs
$121.1K is the 75th percentile. Wages above this are outliers.
$120.8K - $132.7K
11% of jobs
$132.7K - $144.5K
9% of jobs
$144.5K - $156.4K
5% of jobs
$26K
$102.1K
$156.4K
How much do it service manager jobs pay per year?
What Is an IT Service Manager?
An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.
What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?
What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?
What does an IT Service Manager do?
What is the difference between It Service Manager vs Network Administrator?
| Aspect | It Service Manager | Network Administrator |
|---|---|---|
| Certifications | ITIL, PMP, CompTIA Service+ | CCNA, CompTIA Network+ |
| Work Environment | Oversees IT services, manages teams, strategic planning | Maintains and supports network infrastructure, troubleshooting |
| Employer & Industry Usage | Used in organizations with IT service delivery focus | Common in organizations with complex network needs |
The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.
Full-time
Medical, Dental, Vision, Retirement
Posted 25 days ago
United States Navy rating
6.2
Based on 368 frontline employees who took The Breakroom Quiz
39th of 46 rated military and defense
Job description
Job Title: Information Technology Professional (IT/CTN/IS)
Category / Component: Enlisted • Both
Overview
Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities
As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect
High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment
Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement
Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications
All Navy jobs require meeting general enlistment or commissioning standards, which typically include:
- Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy
- A high school diploma or equivalent for enlisted positions, and a bachelor’s or qualifying professional degree for officer positions
Meeting age limits that vary by program and are set in law and Navy policy. Some communities have more restrictive age ranges
Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards - Meeting character and conduct standards, including background screening
- Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs
- Eligibility for a security clearance when required for your rating or designator
- Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include:
United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education
Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities. Specific options depend on the Sailor’s status, training, and current Navy policy.
Pay, Benefits & Service
Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options. Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives
Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed. Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers
This description is a general overview of typical duties, training, and opportunities in this community. It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes. Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
What United States Navy employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About US Navy
Sourced by ZipRecruiter
Industry
National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration
Company size
10,000+ Employees
Headquarters location
Washington, DC, US