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It Service Manager Jobs in Champaign, IL (NOW HIRING)

Urbana Country Club

Information Technology Manager

Urbana, IL · On-site

$95.60K - $117.20K/yr

The Urbana Country Club is excited to announce an opportunity for a skilled and dedicated professional to join our team as the Information Technology Manager. We are seeking an individual with a ...

Urbana Country Club

Information Technology Manager

Urbana, IL · On-site

$95.60K - $117.20K/yr

The Urbana Country Club is excited to announce an opportunity for a skilled and dedicated professional to join our team as the Information Technology Manager. We are seeking an individual with a ...

Urbana Country Club

Information Technology Manager

Urbana, IL · On-site

$95.60K - $117.20K/yr

The Urbana Country Club is excited to announce an opportunity for a skilled and dedicated professional to join our team as the Information Technology Manager. We are seeking an individual with a ...

Busey Bank

Internal Audit Manager, IT

Champaign, IL · Hybrid

$100K - $125K/yr

Position Summary The IT Audit Manager will help develop audit programs, manage, and perform IT ... service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey ...

Busey Bank

Internal Audit Manager, IT

Champaign, IL · Hybrid

$100K - $125K/yr

Position Summary The IT Audit Manager will help develop audit programs, manage, and perform IT ... service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. VisitBusey ...

ATIA Ltd

HR Manager - Internship

Urbana, IL

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

US Navy

Information Technology Professional

Homer, IL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

US Navy

Information Technology Professional

Ogden, IL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

Rural King Supply

IT Business Analyst

Ivesdale, IL

... Services Company paid YMCA Family Membership What You'll Do As a Business Analyst you will serve as ... Collaborate with Project Managers and Product Owners to ensure projects remain aligned with ...

Rural King Supply

IT Business Analyst

Sidney, IL

... Services Company paid YMCA Family Membership What You'll Do As a Business Analyst you will serve as ... Collaborate with Project Managers and Product Owners to ensure projects remain aligned with ...

Rural King Supply

IT Business Analyst

Champaign, IL

... Services Company paid YMCA Family Membership What You'll Do As a Business Analyst you will serve as ... Collaborate with Project Managers and Product Owners to ensure projects remain aligned with ...

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It Service Manager information

See Champaign, IL salary details

$26.5K

$104.2K

$159.7K

How much do it service manager jobs pay per year?

As of May 27, 2026, the average yearly pay for it service manager in Champaign, IL is $104,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,600.00 and $129,200.00 per year, depending on experience, location, and employer.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

More about It Service Manager jobs
What are popular job titles related to It Service Manager jobs in Champaign, IL? For It Service Manager jobs in Champaign, IL, the most frequently searched job titles are:
What job categories do people searching It Service Manager jobs in Champaign, IL look for? The top searched job categories for It Service Manager jobs in Champaign, IL are:
What cities near Champaign, IL are hiring for It Service Manager jobs? Cities near Champaign, IL with the most It Service Manager job openings:
It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Champaign, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,237 per year, or $50.1 per hour.

Information Technology Manager

Urbana Country Club

Urbana, IL • On-site

$95.60K - $117.20K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

The Urbana Country Club is excited to announce an opportunity for a skilled and dedicated professional to join our team as the Information Technology Manager. We are seeking an individual with a passion for technology and a commitment to excellence to oversee and enhance our IT systems, ensuring seamless operations for our members and staff.
Preferred Platform Experience
  • Crescendo Phone System
  • Unifi Network Controller
  • Windows Server (Hyper-V)
  • Apple Business Manager
  • Northstar Club Management Software
  • BlueOS
  • DirectTV
  • Sonos

Core Work Activities
System Administration:
  • Monitors, acquires, and maintains property-based IT systems, ensuring optimal performance.
  • Manages computer and network operations, including backups, recovery, and hardware/software administration.
  • Oversees email systems, IT inventories, and network infrastructure (e.g., Unifi).

User Support & Communication:
  • Provides technical support for internet, hardware, software, and applications.
  • Communicates system updates, tips, and alerts to staff.

Maintenance & Troubleshooting:
  • Inspects, maintains, and repairs IT equipment and systems.
  • Analyzes data to identify and resolve issues.

Goals & Responsibilities
  • Assesses IT needs, ensuring compliance with standards and budget.
  • Prioritizes and schedules projects, delivering on time and within specifications.
  • Monitors progress and ensures proper asset management.

Technical Expertise
  • Stays current on IT trends, applying knowledge to enhance systems.
  • Provides expert support for platforms like Windows Server, Hyper-V, and Crescendo Phone System.

Requirements
  • Proficient in managing local area networks (LANs) and Microsoft Windows environments.
  • 2 years of systems experience, or an equivalent combination of education and experience.
  • Working knowledge of local area networks and Microsoft Windows operating systems.
  • Experience working in a Microsoft 365 environment.
  • System-related professional certifications (e.g., CompTIA, Microsoft, Cisco) preferred.
  • Strong problem-solving skills and ability to communicate technical concepts to non-technical staff.

Benefits
We're excited to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Here's what you can expect as part of our team:
  • Health Coverage:
    • Medical, Dental, and Vision plan options are available
  • Retirement Savings:
    • 401(k): Plan for your future with our 401(k) program
  • Time Off:
    • Vacation: Generous paid vacation time to recharge and spend time with loved ones
  • Unique Perks:
    • Employee Golf: Enjoy exclusive access to golf privileges
  • Additional Benefits:
    • Employee assistance programs (EAP) for personal and professional support.
    • Opportunities for professional development and career growth.

Our benefits package is designed to reward your hard work and help you thrive both on and off the job. We're committed to keeping you healthy, happy, and swinging-on the golf course and beyond!

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