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It Service Manager Jobs in Missouri (NOW HIRING)

VDart

IT Service Management (ITSM)

Saint Louis, MO · On-site

IT Service Management (ITSM) VDart is an emerging global information technology staffing provider ... ITSM Manager Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

Govcio LLC

IT Service Technician

Lees Summit, MO · On-site

$50K/yr

GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal ... Manage user relocation requests. * Ensure devices are properly encrypted. * Local On-Site Cabling.

VDart Inc

IT Service Management (ITSM)

Saint Louis, MO · On-site

$52.50 - $72.25/hr

VDart is an emerging global information technology staffing provider with expertise in Enterprise ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

VDart Inc

IT Service Management (ITSM)

Saint Louis, MO · On-site

$52.50 - $72.25/hr

VDart is an emerging global information technology staffing provider with expertise in Enterprise ... ITSM Manager * Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy ...

Diverse Lynx

IT Support Specialist

Clayton, MO · On-site

$18/hr

The Support Specialist IT will be involved mainly in: • Incident management, Request management ... Interacts with other service organizations to restore service and/or identify and correct core ...

HomeWAV

IT Manager

Saint Louis, MO · On-site

$92.40K - $113.30K/yr

Manage IT Infrastructure & Systems ... Oversee networks, servers, cloud services, endpoints, and collaboration platforms. * Ensure ...

HomeWAV

IT Manager

Saint Louis, MO · On-site

$92.40K - $113.30K/yr

Manage IT Infrastructure & Systems ... Oversee networks, servers, cloud services, endpoints, and collaboration platforms. * Ensure ...

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See Missouri salary details

$24.9K

$97.6K

$149.6K

How much do it service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it service manager in Missouri is $97,632.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,400.00 and $121,000.00 per year, depending on experience, location, and employer.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

More about It Service Manager jobs
What are the most commonly searched types of It Service jobs in Missouri? The most popular types of It Service jobs in Missouri are:
What are popular job titles related to It Service Manager jobs in Missouri? For It Service Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching It Service Manager jobs in Missouri look for? The top searched job categories for It Service Manager jobs in Missouri are:
What cities in Missouri are hiring for It Service Manager jobs? Cities in Missouri with the most It Service Manager job openings:
It Service Manager jobs near you

IT Service Management (ITSM)

VDart

Saint Louis, MO • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

IT Service Management (ITSM)

VDart is an emerging global information technology staffing provider with expertise in Enterprise Resource Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence & Infrastructure services. Three-time consecutive winner of Best Places to Work in Atlanta and Best and Brightest Award, VDart has successfully deployed over 3500 contractors in the last five years with over 60% of its deployments with Fortune 1000 corporations. We possess deep industry expertise and focus in BFSI, Manufacturing, Retail, Energy & Utility, Healthcare, Technology and the Public-Sector. Our scope, knowledge, industry expertise and global footprint have enabled us to provide best in the industry solutions. With our core focus in emerging technologies, we provide global technology workforce solutions in USA, Canada, Mexico, Brazil, UK & Australia

ITSM Manager

Implementation/up gradation/Development of ITSM (IM, CM, KM and SRM) on Remedy Versions(9.1)

Using BMC Remedy Developer Studio to customize forms, fields, overlay, workflows and related system components

Administering BMC Remedy Action Request (AR) platform and Mid-Tier Web Servers versions 8.1 or 9.1.

Experience with LDAP, Active Directory structure and third party software integrations

Experienced in designing, developing, testing and deploying custom Remedy application and workflow enhancements per business requirements

Hands on Implementation/Development on BMC Virtual Agent and BMC MyIT

All your information will be kept confidential according to EEO guidelines.

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