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It Service Manager Jobs in Michigan (NOW HIRING)

RCC Business IT

IT Service Technician

Romeo, MI · On-site

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

Romeo Computer Company

IT Service Technician

Romeo, MI · On-site

$35K - $60K/yr

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

iFlow Inc

IT Manager (Manufacturing)

Farmington Hills, MI · On-site

$93K - $114K/yr

Team Leadership & Organizational Culture Lead and Supervise IT team members to ensure timely, effective task execution and high-quality service delivery. Define and manage the team's vision ...

World Renew

IT Support Specialist

Byron Center, MI · On-site +1

$68K - $76K/yr

Helpdesk Management & Technical Support * Provide Level 1 and Level 2 technical support through Microsoft Teams, email, phone, and the IT Service Management platform. * Serve as the primary point of ...

World Renew

IT Support Specialist

Byron Center, MI

$68K - $76K/yr

Helpdesk Management & Technical Support * Provide Level 1 and Level 2 technical support through Microsoft Teams, email, phone, and the IT Service Management platform. * Serve as the primary point of ...

Avanzar Interior Technologies

IT Manager

Romulus, MI

$91K - $112K/yr

Job Summary/Objective Manage the Information Technology (IT) department of a Manufacturing Plant in ... Provide services and support to Plant Operations maximizing availability, performance and ...

Corning

The ability to manage multiple tickets/issues concurrently while being a strong communicator to ... IT infrastructure, hardware, hosting services and cloud infrastructure. Experiences/Education ...

TEKsystems

IT Service Desk Technician

Grand Rapids, MI

$16 - $22/hr

Equipment to be Provided * 1-2 years of IT Service Desk experience Required * Job Summary: Under direct supervision, provides technical advice, guidance and formal or informal training to customers ...

Adient

IT Manager

Romulus, MI · On-site

$91K - $112K/yr

Job Summary/Objective Manage the Information Technology (IT) department of a Manufacturing Plant in ... Provide services and support to Plant Operations maximizing availability, performance and ...

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All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in Michigan

It Service Manager information

See Michigan salary details

$23.1K

$90.7K

$139K

How much do it service manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for it service manager in Michigan is $90,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $112,400.00 per year, depending on experience, location, and employer.

What is the role of IT service manager?

An IT Service Manager oversees the delivery and management of IT services within an organization, ensuring that technology solutions meet business needs. They coordinate teams, implement service standards, and use tools like ITIL frameworks to improve service quality and efficiency.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL or PMP can enhance earning potential, and managerial roles often require strong leadership and technical skills.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What jobs pay $500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers (CEOs), Chief Information Officers (CIOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like senior IT consultants, investment bankers, and successful entrepreneurs can reach or surpass this income level, often requiring extensive experience, advanced skills, and industry-specific certifications.

What jobs in the US pay $300,000 a year?

An IT Service Manager typically does not earn $300,000 annually; such high salaries are more common in executive roles like Chief Information Officer (CIO) or Chief Technology Officer (CTO), or in specialized fields such as data science, software engineering, or cybersecurity at senior levels. These positions often require extensive experience, advanced certifications, and leadership responsibilities. Compensation varies based on industry, company size, and geographic location.
More about It Service Manager jobs
What are popular job titles related to It Service Manager jobs in Michigan? For It Service Manager jobs in Michigan, the most frequently searched job titles are:
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What cities in Michigan are hiring for It Service Manager jobs? Cities in Michigan with the most It Service Manager job openings:
It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $90,719 per year, or $43.6 per hour.
IT Service Technician

IT Service Technician

RCC Business IT

Romeo, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Salary: $35k-$60k DOE

RCC Business IT is a leading provider of comprehensive IT solutions tailored to meet the unique needs of businesses across various industries. We specialize in delivering cutting-edge technology services to enhance efficiency, productivity, and security for our clients.

Position Overview: We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a passion for delivering top-notch IT support services.

Responsibilities:

  • Provide technical support to end-users on hardware, software, and network-related issues.
  • Diagnose and resolve technical problems efficiently and effectively.
  • Install, configure, and maintain IT systems and infrastructure.
  • Perform routine maintenance tasks such as system updates, patches, and backups.
  • Collaborate with other team members to troubleshoot complex issues.
  • Document support activities, solutions, and processes for knowledge sharing.
  • Assist in the implementation of IT projects and initiatives as needed.
  • Stay current with industry trends and emerging technologies to continuously improve skills and knowledge.

Requirements:

  • Bachelors degree in Computer Science, Information Technology, or related field preferred.
  • Minimum of 2 years of experience in IT support roles.
  • Strong knowledge of Windows and/or macOS operating systems.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Experience with Active Directory, Office 365, and other enterprise-level tools.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) a plus.

Benefits:

  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and training.