ZipRecruiter

Log In

1

It Service Manager Jobs in Michigan (NOW HIRING)

Romeo Computer Company

IT Service Technician

Romeo, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

CFS

IT Manager

Grand Rapids, MI · Remote

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is responsible for ensuring reliable, secure, and scalable IT services across the ... Manage IT assets, hardware lifecycle, software licensing, and technology vendors. * Evaluate ...

New

Robert Half

IT Manager

Taylor, MI · On-site

$115K - $120K/yr

Our Client is looking for an experienced IT Manager to lead technology operations for a fast-paced ... Lead and develop management-level direct reports overseeing service desk operations, network and ...

Haworth, Inc.

IT Service Desk Analyst

Holland, MI

Manage IT assets, including inventory tracking, deployment, and disposal. Create user accounts ... service availability. * Support IT infrastructure, including network devices and printers.

New

Haworth

IT Service Desk Analyst

Holland, MI · On-site

Manage IT assets, including inventory tracking, deployment, and disposal. Create user accounts ... service availability. * Support IT infrastructure, including network devices and printers.

New

iFlow Inc

IT Manager (Manufacturing)

Farmington Hills, MI · On-site

$93K - $114K/yr

Team Leadership & Organizational Culture Lead and Supervise IT team members to ensure timely, effective task execution and high-quality service delivery. Define and manage the team's vision ...

CFS

IT Manager

Grand Rapids, MI · Remote

$115K - $130K/yr

  • Medical

  • Retirement

  • PTO

Establish and maintain IT service levels, processes, documentation, and operating standards ... Manage and prioritize IT backlog, resources, and competing business priorities. * Partner with ...

New

Corning

  • Medical

  • Dental

  • Life

  • PTO

The ability to manage multiple tickets/issues concurrently while being a strong communicator to ... IT infrastructure, hardware, hosting services and cloud infrastructure. Experiences/Education ...

Continental Services

Manager, IT Support

Sterling Heights, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They apply IT Service Management practices, using metrics and SLAs to ensure continuous improvement. Additionally, they manage configurations and governance for Jira and Microsoft 365, supporting ...

Sentinel Technologies

IT Manager

Traverse City, MI · On-site

$87K - $107K/yr

Sentinel Technologies is a leading IT services and solutions provider in the US, and they are seeking an IT Manager to lead day-to-day IT operations for a growing automotive manufacturing ...

Continental Services

Manager, IT Support

Sterling Heights, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They apply IT Service Management practices, using metrics and SLAs to ensure continuous improvement. Additionally, they manage configurations and governance for Jira and Microsoft 365, supporting ...

Randstad Digital

IT Support Specialist

Ferndale, MI · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Reporting to the Manager, IT Service Delivery, USA, the role is responsible for providing Infrastructure support for locations. This includes, but is not limited to, Windows, Apple Mac, WAN, LAN ...

next page

Showing results 1-20

All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in Michigan

It Service Manager information

See Michigan salary details

$23.1K

$90.7K

$139K

How much do it service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for it service manager in Michigan is $90,719.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $112,400.00 per year, depending on experience, location, and employer.

What is an IT service manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What does an IT service manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT service manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT Service Manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.

Is an IT Service Manager a stressful job?

An IT Service Manager role can be stressful due to managing multiple IT services, resolving technical issues, and meeting organizational expectations. The job often requires strong problem-solving skills, handling urgent incidents, and coordinating teams, which can contribute to work pressure, especially during high-demand periods or system outages.
More about It Service Manager jobs

What are popular job titles related to It Service Manager jobs in Michigan?

For It Service Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching It Service Manager jobs in Michigan look for?

The top searched job categories for It Service Manager jobs in Michigan are:

What cities in Michigan are hiring for It Service Manager jobs?

Cities in Michigan with the most It Service Manager job openings:

It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $90,719 per year, or $43.6 per hour.

IT Service Technician

Romeo Computer Company

Romeo, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

RCC Business IT is a leading provider of comprehensive IT solutions tailored to meet the unique needs of businesses across various industries. We specialize in delivering cutting-edge technology services to enhance efficiency, productivity, and security for our clients.

Position Overview: We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and a passion for delivering top-notch IT support services.

Responsibilities:

  • Provide technical support to end-users on hardware, software, and network-related issues.
  • Diagnose and resolve technical problems efficiently and effectively.
  • Install, configure, and maintain IT systems and infrastructure.
  • Perform routine maintenance tasks such as system updates, patches, and backups.
  • Collaborate with other team members to troubleshoot complex issues.
  • Document support activities, solutions, and processes for knowledge sharing.
  • Assist in the implementation of IT projects and initiatives as needed.
  • Stay current with industry trends and emerging technologies to continuously improve skills and knowledge.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Minimum of 2 years of experience in IT support roles.
  • Strong knowledge of Windows and/or macOS operating systems.
  • Proficiency in troubleshooting hardware, software, and network issues.
  • Experience with Active Directory, Office 365, and other enterprise-level tools.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) a plus.

Benefits:

  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance coverage.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and training.

Apply