Previous management experience of 1st and 2nd level desktop / network support team preferred. * Solid record of success in managing customer satisfaction in an IT Services environment that includes ...
Quick apply
Previous management experience of 1st and 2nd level desktop / network support team preferred. * Solid record of success in managing customer satisfaction in an IT Services environment that includes ...
URBN IT Support Analyst
Kansas City, KS · On-site
Daily prioritization of all Service Desk IT incidents and service requests * Work with Distribution ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 ...
URBN IT Support Analyst
Kansas City, KS · On-site
Daily prioritization of all Service Desk IT incidents and service requests * Work with Distribution ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 ...
URBN IT Support Analyst
Kansas City, KS · On-site
Daily prioritization of all Service Desk IT incidents and service requests * Work with Distribution ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...
URBN IT Support Analyst
Kansas City, KS · On-site
Daily prioritization of all Service Desk IT incidents and service requests * Work with Distribution ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...
Daily prioritization of all Service Desk IT incidents and service requests * Work with Distribution ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...
Daily prioritization of all Service Desk IT incidents and service requests * Work with Distribution ... Ability to manage several critical incidents and escalate to IT management as necessary #LI-HP1 The ...
IT Support Specialist I
Overland Park, KS · On-site
We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...
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IT Support Specialist I
Overland Park, KS · On-site
We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...
IT Support Specialist I
Overland Park, KS · On-site
We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...
IT Support Specialist I
Overland Park, KS · On-site
We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...
IT Support Specialist I
Overland Park, KS · On-site
We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...
IT Support Specialist I
Overland Park, KS · On-site
We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
Quick apply
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist - Federal Group
Holton, KS · On-site
Manage relationships with IT service providers and vendors, coordinating services to ensure they meet organizational standards and compliance. * Assist with technology procurement, evaluating ...
IT Specialist
Lenexa, KS · On-site
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... Appropriate use of CRM system to track, document and report work tasks and status. * Perform ...
IT Specialist
Lenexa, KS · On-site
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... Appropriate use of CRM system to track, document and report work tasks and status. * Perform ...
IT Specialist
Lenexa, KS · Hybrid
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... Appropriate use of CRM system to track, document and report work tasks and status. * Perform ...
IT Specialist
Lenexa, KS · Hybrid
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... Appropriate use of CRM system to track, document and report work tasks and status. * Perform ...
IT Specialist
Lenexa, KS · Hybrid
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... Appropriate use of CRM system to track, document and report work tasks and status. * Perform ...
Quick apply
IT Specialist
Lenexa, KS · Hybrid
Grow with a team that leads with service and builds with purpose. At Basys, we believe success is ... Appropriate use of CRM system to track, document and report work tasks and status. * Perform ...
Service Desk Technician
Olathe, KS · On-site
Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ... Report any safety issues or concerns to management. * Be responsible for maintaining quality ...
Service Desk Technician
Olathe, KS · On-site
Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ... Report any safety issues or concerns to management. * Be responsible for maintaining quality ...
IT Project Manager
Lenexa, KS · On-site
$92K - $109K/yr
KEY RESPONSIBILITIES The IT Project Manager is responsible for leading the planning, execution, and ... Experience managing vendors and third-party service providers. Excellent verbal and written ...
IT Project Manager
Lenexa, KS · On-site
$92K - $109K/yr
KEY RESPONSIBILITIES The IT Project Manager is responsible for leading the planning, execution, and ... Experience managing vendors and third-party service providers. Excellent verbal and written ...
... IT senior management Owns and manages relationships with vendors performing managed security ... services for the Overseas & Trading division Provides centralized guidance and governance of ...
... IT senior management Owns and manages relationships with vendors performing managed security ... services for the Overseas & Trading division Provides centralized guidance and governance of ...
IT Security Manager
Overland Park, KS · On-site
... IT senior management • Owns and manages relationships with vendors performing managed ... security services for the Overseas & Trading division • Provides centralized guidance and ...
IT Security Manager
Overland Park, KS · On-site
... IT senior management • Owns and manages relationships with vendors performing managed ... security services for the Overseas & Trading division • Provides centralized guidance and ...
Information Technology Make us your BEST Choice! AWG is seeking a Director of Information ... Operational Support & Service Management (25%) * Own the operational stability and performance of ...
Information Technology Make us your BEST Choice! AWG is seeking a Director of Information ... Operational Support & Service Management (25%) * Own the operational stability and performance of ...
It Service Manager information
See Kansas salary details
$23.6K - $34.4K
1% of jobs
$34.4K - $45.2K
3% of jobs
$45.2K - $56K
3% of jobs
$56K - $66.8K
7% of jobs
$73.8K is the 25th percentile. Wages below this are outliers.
$66.8K - $77.6K
16% of jobs
The median wage is $85.9K / yr.
$77.6K - $88.3K
25% of jobs
$88.3K - $99.1K
11% of jobs
$99.1K - $109.9K
8% of jobs
$110.2K is the 75th percentile. Wages above this are outliers.
$109.9K - $120.7K
11% of jobs
$120.7K - $131.5K
9% of jobs
$131.5K - $142.3K
5% of jobs
$23.6K
$92.8K
$142.3K
How much do it service manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for it service manager in Kansas is $92,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $115,000.00 per year, depending on experience, location, and employer.
What is an IT service manager?
An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.
What does an IT service manager do?
An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.
What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?
To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.
What are some common challenges an IT service manager faces when aligning IT services with changing business needs?
IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.
What is the difference between It Service Manager vs Network Administrator?
| Aspect | It Service Manager | Network Administrator |
|---|---|---|
| Certifications | ITIL, PMP, CompTIA Service+ | CCNA, CompTIA Network+ |
| Work Environment | Oversees IT services, manages teams, strategic planning | Maintains and supports network infrastructure, troubleshooting |
| Employer & Industry Usage | Used in organizations with IT service delivery focus | Common in organizations with complex network needs |
The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.
How much is an IT Service Manager paid?
The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.
More about It Service Manager jobs
What are popular job titles related to It Service Manager jobs in Kansas?
For It Service Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching It Service Manager jobs in Kansas look for?
The top searched job categories for It Service Manager jobs in Kansas are:
What cities in Kansas are hiring for It Service Manager jobs?
Cities in Kansas with the most It Service Manager job openings:
Contractor
Re-posted 3 days ago
Job description
Role : IT Field service
location : Wichita Kansas
Contract Position
location : Wichita Kansas
Contract Position
- Strong background of proven success in IT field services required.
- Previous management experience of 1st and 2nd level desktop / network support team preferred.
- Solid record of success in managing customer satisfaction in an IT Services environment that includes end user desktop support
- Perform ticket analysis to identify repetitive tickets, projection, trends & priority. Identify top call contributors
About Smart Folks
Sourced by ZipRecruiter
Smart Folks Inc. (SFI) is a global IT Staff Augmentation and Consulting Services that discovers handpicked smart talent and routes them to the right path. Smart Folks Inc. was founded in 2011 and is headquartered in McKinney, Texas. We have global operations with localized detail to meet the high caliber needs of our clients.
Industry
It services
Company size
11 - 50 Employees
Headquarters location
McKinney, TX, US
Year founded
2011