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It Service Manager Jobs in Kansas (NOW HIRING)

AllSTEM Connections

IT Server Engineer

Topeka, KS · On-site

We are seeking a skilled IT Service Engineer with strong experience in Microsoft Azure to support ... service management tools (ServiceNow, Jira, etc.) Knowledge of backup, disaster recovery, and ...

Brooksource

Information Technology Manager

Topeka, KS · On-site

$89.40K - $109.60K/yr

Overview Topeka, KS (Remote); 6 month contract to hire; IT Business Analysis Supervisor. This is a strategic leadership role responsible for managing a team of business analysts and the work of ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

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$23.6K

$92.8K

$142.3K

How much do it service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it service manager in Kansas is $92,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $115,000.00 per year, depending on experience, location, and employer.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

More about It Service Manager jobs
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What cities in Kansas are hiring for It Service Manager jobs? Cities in Kansas with the most It Service Manager job openings:
It Service Manager jobs near you
IT Server Engineer

IT Server Engineer

AllSTEM Connections

Topeka, KS • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a skilled IT Service Engineer with strong experience in Microsoft Azure to support and maintain cloud-based infrastructure and services. This role is responsible for ensuring system reliability, resolving technical issues, and optimizing performance across cloud and on-prem environments.
Key Responsibilities:
Manage, monitor, and support Azure cloud infrastructure, including virtual machines, networking, and storage
Provide Tier 2/3 technical support for infrastructure, application, and service-related issues
Troubleshoot incidents, perform root cause analysis, and implement long-term solutions
Assist with Azure deployments, configurations, and migrations
Maintain system security, access controls, and compliance within Azure environments
Collaborate with cross-functional teams to improve system performance and reliability
Create and maintain technical documentation, procedures, and knowledge base articles
Support automation efforts using scripting tools (PowerShell, Azure CLI, etc.)
Required Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
3+ years of experience in IT support, systems engineering, or cloud operations
Hands-on experience with Microsoft Azure services (VMs, Azure AD, networking, storage, etc.)
Strong troubleshooting skills across Windows/Linux environments
Experience with monitoring tools and incident management processes
Proficiency in PowerShell or other scripting languages
Preferred Qualifications:
Azure certifications (e.g., Azure Administrator Associate)
Experience with Office 365 and Active Directory
Familiarity with ITIL practices and service management tools (ServiceNow, Jira, etc.)
Knowledge of backup, disaster recovery, and security best practices
Key Skills:
Problem-solving and analytical thinking
Strong communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Team-oriented with a proactive approach to issue resolution
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Nichols
Branch Phone:
(909) 244-1777
Location:
Ontario, CA

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