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It Service Manager Jobs in Kansas (NOW HIRING)

CybertronIT

IT Service Desk Tech

Wichita, KS · On-site

$30K - $40K/yr

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people ... management of our clients' technology, while providing stellar customer service. We work with a ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

As an IT Intern for the City of Olathe, you will gain hands-on experience in a real-world professional environment. Our IT Service Desk Interns have exposure to various IT functions while learning ...

Sunflower Bank NA

IT Governance Manager

Overland Park, KS

$93.90K - $115.20K/yr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Description: The IT Governance Manager acts as a liaison between the bank's Risk, Audit ...

Sunflower Bank, N.A.

IT Governance Manager

Overland Park, KS · On-site

$93.90K - $115.20K/yr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Description: The IT Governance Manager acts as a liaison between the bank's Risk, Audit ...

Sunflower Bank NA

IT Governance Manager

Overland Park, KS · On-site

$93.90K - $115.20K/yr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Description: The IT Governance Manager acts as a liaison between the bank's Risk, Audit ...

City of Olathe

IT Service Desk Intern

Olathe, KS

$15.50 - $16.50/hr

Our IT Service Desk Interns have exposure to various IT functions while learning from experienced professionals. If you are passionate about technology, end-user support, and providing world class ...

WaterOne

Manager-IT Operations

Lenexa, KS · On-site

$134.70K - $188.50K/yr

This role leads the IT Engineering and IT Service Desk teams and relevant service providers, owning ... The Manager ensures appropriate IT/OT boundaries, segmentation, and support models that protect ...

HospiceServe

IT Systems Specialist

Shawnee, KS · On-site

The Systems Specialist is responsible for overseeing enterprise IT service management and service delivery practices, leading cybersecurity, and functioning as IT's senior staff member--ensuring ...

KBP Brands

Manager, IT Services

Leawood, KS · On-site

$92.40K - $113.30K/yr

KBP is looking for a Manager, IT Services to lead day-to-day IT support operations with a strong ... Monitor and report on IT support metrics, service levels, and user experience feedback.

KBP Brands

Manager, IT Services

Leawood, KS · On-site

$92.40K - $113.30K/yr

KBP is looking for a Manager, IT Services to lead day-to-day IT support operations with a strong ... Monitor and report on IT support metrics, service levels, and user experience feedback.

Terracon

IT Service Desk Support Staff I

Olathe, KS · On-site

They are seeking an IT Service Desk Support Staff I to deliver high levels of customer service to ... Report any safety issues or concerns to management. • Be responsible for maintaining quality ...

TERRACON

IT Service Desk Support Staff I

Olathe, KS · On-site

$22.25 - $31.25/hr

Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate ... Report any safety issues or concerns to management. * Be responsible for maintaining quality ...

CybertronIT

IT Services Coordinator

Wichita, KS

$32K - $40K/yr

... managed, and nothing slips through the cracks. What Youll Do: * Be the central point of ... Receive incoming service requests (via phone, email, or portal) and prioritize them based on ...

AllSTEM Connections

IT Server Engineer

Topeka, KS · On-site

$79K/yr

We are seeking a skilled IT Service Engineer with strong experience in Microsoft Azure to support ... service management tools (ServiceNow, Jira, etc.) Knowledge of backup, disaster recovery, and ...

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All JobsIt Service Manager JobsIt Service Manager Jobs in Kansas

It Service Manager information

See Kansas salary details

$23.6K

$92.8K

$142.3K

How much do it service manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it service manager in Kansas is $92,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $115,000.00 per year, depending on experience, location, and employer.

What Is an IT Service Manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT Service Manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT Service Manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What does an IT Service Manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

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What cities in Kansas are hiring for It Service Manager jobs? Cities in Kansas with the most It Service Manager job openings:
It Service Manager jobs near you
IT Service Desk Tech

IT Service Desk Tech

CybertronIT

Wichita, KS • On-site

$30K - $40K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

Cybertron is a growth-oriented IT Services Provider in Wichita looking for a few exceptional people to add to our team. We are a hard-working team of professionals who are responsible for the infrastructure and management of our clients' technology, while providing stellar customer service. We work with a variety of different clients in almost every type of industry and of various sizes and backgrounds - and that makes our workday very exciting, fast-paced, and never the same as the day before! We encourage and challenge each other to learn more every day and to gain more knowledge and experience. If you are a dedicated problem solver, who loves technology and wants to be in a team friendly environment, then we are looking for you!
Looking for a candidate that meets the following criteria:
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Strong documentation skills.
• Fierce attention to detail and strong multi-tasking skills
• Ability to mentor and be mentored
• Strong technical background and interest
• Desire to solve complex problems and learn from them!
Skills:
• Windows 10
• Network Printers and Deployment
• LAN and WAN Networking
• General Hardware and Software Troubleshooting
Some knowledge:
• Windows Server 2019
• Office 365 and Exchange Administration
• Active Directory
• Group Policy
• Hyper-V and/or VSphere/ESXi
As a rapidly growing organization, Cybertron is continually adding new, career-driven team members who recognize the opportunities for growth and development. We offer competitive salaries along with generous performance bonus plans, health insurance, 401k, holiday pay and PTO.
Come join our team!
Compensation: $30,000.00 - $40,000.00 per year
We provide Managed IT Services to local small and medium sized businesses. We deploy and support a variety of different technologies and products, everything from Microsoft Windows and Server products to Cisco and VMWare and others. Fast paced and exciting environment, we work with the latest and greatest tech on the market! If you are motivated to learn new skills and increase your knowledge and experience we have a spot for you in our growing company!
Cybertron provides World Class IT Services and Support to local small and medium sized businesses.

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