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It Service Management Manager Jobs in Nebraska (NOW HIRING)

Sunrise Systems Inc

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Service Management Specialist_26-03974

Omaha, NE · On-site

$50 - $55/hr

Service Management Specialist (Data Center Asset Management) Duration: 12 Months Contract Work ... Experience performing physical IT asset verification, inventory management, and asset audits in a ...

Boystown

IT Procurement Manager

Omaha, NE

... management of technology-related products and services. This role partners closely with Information Technology, Finance, Legal, and business leaders to ensure the organization acquires high-quality ...

Boys Town

IT Procurement Manager

Omaha, NE · On-site

... management of technology-related products and services. This role partners closely with Information Technology, Finance, Legal, and business leaders to ensure the organization acquires high-quality ...

HDR

IT Project Manager 2

Omaha, NE · On-site

$94K - $111K/yr

Key Responsibilities • Lead medium to large IT projects with minimal oversight • Develop detailed project plans, schedules, and resource allocations using project management tools (ServiceNow SPM)

HDR

IT Project Manager 2

Omaha, NE

$94K - $111K/yr

Key Responsibilities Lead medium to large IT projects with minimal oversight Develop detailed project plans, schedules, and resource allocations using project management tools (ServiceNow SPM)

HDR

Senior IT Project Manager

Omaha, NE · On-site

$125K - $125K/yr

Preferred Qualifications Project Management Professional (PMP) or equivalent certification. Experience managing vendor relationships and outsourced services. Background in IT infrastructure, ...

HDR

Senior IT Project Manager

Omaha, NE · On-site

$125K - $125K/yr

Preferred Qualifications Project Management Professional (PMP) or equivalent certification. Experience managing vendor relationships and outsourced services. Background in IT infrastructure, ...

Valmont Industries

IT Engineer, User Experience

Omaha, NE · On-site

$85 - $110/hr

... manage user‑experience services as conditions change. Track and document system incidents ... Strong understanding of IT infrastructure, security, applications, and their relationship to ...

New

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It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Nebraska look for?

The top searched job categories for It Service Management Manager jobs in Nebraska are:

It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Service Management Specialist_26-03974

Sunrise Systems Inc

Omaha, NE • On-site

$50 - $55/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Service Management Specialist (Data Center Asset Management)
Duration: 12 Months Contract
Work Schedule: 100% On-site (Data Center Environment)
 
Job Summary
 
We are seeking a Service Management Specialist to support day-to-day asset management activities within a Data Center environment. This is an operational role requiring hands-on work with physical IT assets, asset verification, and ticket management using ServiceNow.
The ideal candidate will have experience using ServiceNow as an end user (not as a Developer, Administrator, or Implementation Consultant) along with working knowledge of Data Center Infrastructure Management (DCIM) tools. Responsibilities include verifying asset information, validating asset tags, identifying discrepancies, and creating ServiceNow tickets to ensure accurate asset records.
 
Key Responsibilities
 

  • Perform physical verification of IT assets within the Data Center.
  • Validate asset tags and ensure asset information matches inventory records.
  • Identify discrepancies in asset records and create/update asset-related tickets in ServiceNow. 
  • Use ServiceNow to track asset-related requests and maintain accurate documentation.
  • Utilize DCIM tools to verify asset locations, rack positions, power assignments, and infrastructure inventory.
  • Support asset inventory, audits, and reconciliation activities.
  • Work closely with Data Center Operations, Infrastructure, and Asset Management teams to maintain accurate asset records.
  • Follow established asset management processes and documentation standards.
  • Assist in maintaining accurate asset and location data across enterprise asset management systems.

 
Required Skills
 

  1. Experience using ServiceNow as an end user for ticket creation, updates, and asset-related activities. 
  2. Experience using one or more DCIM (Data Center Infrastructure Management) tools such as:
  • Nlyte
  • Sunbird DCIM
  • Schneider Electric EcoStruxure IT / StruxureWare
  • Vertiv Trellis
  • FNT Command Platform
  • Device42
  • Panduit SmartZone
  • OpenDCIM
  • Experience performing physical IT asset verification, inventory management, and asset audits in a Data Center  environment.
  • Ability to identify discrepancies between physical assets and inventory records.
  • Strong attention to detail and organizational skills.
  • Good written and verbal communication skills.
  • Ability to work independently in a fast-paced Data Center environment.

 
Preferred Qualifications
 

  • Experience supporting enterprise Data Center operations.
  • Familiarity with IT asset lifecycle management.
  • Experience participating in asset inventory reconciliation and audit activities.
  • Basic understanding of servers, storage, networking equipment, racks, cabling, and power infrastructure.
  • Familiarity with barcode scanners, asset tagging processes, and inventory tracking systems.

Company Description

Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.