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It Service Management Manager Jobs in Nebraska (NOW HIRING)

Paradigm Oral Surgery

IT Project Manager

Lincoln, NE · On-site

$50K - $70K/yr

Project management experience a plus. * HIPAA experience a plus. * Medical or Dental experience ... Thorough understanding of IT network design, hardware components, and protocols. * IT support ...

Pearson

Lead, Service Management

Lincoln, NE · On-site

$14 - $18.25/hr

What You Will Bring * 8 or more years in IT service management or technology operations, including team leadership * Experience managing teams and senior specialists, ideally including other team ...

Eaton

Site Infrastructure Specialist

Omaha, NE · On-site

$84K - $123K/yr

Process • Follow IT Service Management (ITSM): asset management, change management, incident management, request management, problem management, and project management processes to serve end users ...

Coforge

L1 Service Desk Engineer

Omaha, NE · On-site

Incident Management: Log, track, and categorize all support requests using an IT service management (ITSM) ticketing system. * Basic Troubleshooting: Fix common issues like password resets, printer ...

Artech Information System LLC

Data Analyst

Lincoln, NE · On-site

... IT Service Management, ITIL accreditation Process improvement techniques (Impact, SixSigma, LeanSigma). Risk Management techniques and processes Regulatory requirements for IT systems and their ...

HDR

IT Program Manager

Omaha, NE · On-site

$111K - $111K/yr

... management community. • Establish and maintain clear, consistent communication rhythms across ... IT project/program management or leadership experience • Proven experience managing complex IT ...

HDR

IT Program Manager

Omaha, NE

$111K - $111K/yr

Align delivery practices with organizational standards, policies, and PMO expectations. Preferred ... IT project/program management or leadership experience Proven experience managing complex IT ...

Mars, Incorporated

Factory IT Tech (Herman)

Aurora, NE · On-site

... (IT) services. In this critical role, you will be the first point of contact for production ... Manage the full lifecycle, inventory, auditing, and procurement of IT infrastructure components ...

Mars

Factory IT Tech (Herman)

Aurora, NE · On-site

... (IT) services. In this critical role, you will be the first point of contact for production ... Manage the full lifecycle, inventory, auditing, and procurement of IT infrastructure components ...

HDR

Edge Connectivity Manager

Omaha, NE · On-site

$139K/yr

Experience with IT service management, operational governance, change control, and incident leadership. Experience working with business users and technical stakeholders to establish priorities and ...

HDR

Edge Connectivity Manager

Omaha, NE · On-site

$139K/yr

Experience with IT service management, operational governance, change control, and incident leadership. Experience working with business users and technical stakeholders to establish priorities and ...

HDR

Edge Connectivity Manager

Omaha, NE

$139K/yr

Experience with IT service management, operational governance, change control, and incident leadership. Experience working with business users and technical stakeholders to establish priorities and ...

Boys Town

IT Procurement Manager

Omaha, NE · On-site

... management of technology-related products and services. This role partners closely with Information Technology, Finance, Legal, and business leaders to ensure the organization acquires high-quality ...

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All JobsIt Service Management JobsIt Service Management Manager JobsIt Service Management Manager Jobs in Nebraska

It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What does an IT Service Management Manager do?

An IT Service Management Manager oversees the design, implementation, and management of IT service processes to ensure efficient delivery and support. They coordinate teams, monitor service performance, and implement best practices such as ITIL to improve service quality and align IT services with business goals. Strong leadership, communication skills, and knowledge of ITSM tools are essential for this role.

What are popular job titles related to It Service Management Manager jobs in Nebraska?

For It Service Management Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching It Service Management Manager jobs in Nebraska look for?

The top searched job categories for It Service Management Manager jobs in Nebraska are:

It Service Management Manager jobs near you
Infographic showing various It Service Management Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

IT Project Manager

Paradigm Oral Surgery

Lincoln, NE • On-site

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Must be eligible to work in the US. Sponsorship not available.

Role and Responsibilities

The IT Project Manager oversees IT integration and new office start-up projects, assists with diligence efforts, policy creation and documentation, and support triage.

Initial Project:

  • As a part of a team, manage the IT components of a nationwide Practice Management software rollout.
  • Travel will be every other week for on-site go-lives, while off weeks will be spent prepping subsequent sites.

Long-term Role:

  • Assist with IT diligence efforts for acquisition targets.
  • Manage IT integration projects for new and existing acquisitions, to include procurement for on-premises IT systems, practice management/EHR systems, email/communications, ISPs, and telephones.
  • Set and track project milestones in partnership with acquisition resources; manage and account for unforeseen delays, then realign schedules and expectations as needed.
  • Training and onboarding for IT systems during integration projects.
  • Manage design, procurement, and implementation for all IT aspects of new practice deployments.
  • Communicate/coordinate project deadlines and milestones with participants and stakeholders.
  • Audit and document solutions for business continuity, disaster recovery, and security best practices.
  • Coordinate efforts and timelines between project engineers, vendors, end users, and IT leadership.
  • Build trusting relationships with acquired practices.

Education and Experience

  • Bachelor’s degree in related field required.
  • At least 3 years in a technical role required.
  • Project management experience a plus.
  • HIPAA experience a plus.
  • Medical or Dental experience preferred, but not required.

Skills and Abilities

  • Proficient in managing Microsoft 365 tenants, to include Exchange, Azure AD, SharePoint, Teams, and security.
  • Thorough understanding of IT network design, hardware components, and protocols.
  • IT support knowledge, including Helpdesk or networking engineering.
  • Proficient with Microsoft Server architecture, Active Directory, and relevant protocols.
  • Experience with Disaster recovery design and policy creation.
  • Working knowledge of change management principals.
  • Thorough understanding of project management principles and planning.
  • Ability to stay on-time and on-budget, and to identify risks and opportunities across multiple projects.
  • Excellent verbal and written communication skills.
  • Proactive and independent with the ability to take initiative.
  • Exceptional time management, facilitation, and organizational skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills, and the ability to multitask effectively.
  • Valid driver's license and the ability to accommodate business travel.


CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)


FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans


LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance


TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Short Term Disability Plan

Long Term Disability Plan