IT Project Manager
$93K - $110K/yr
A leading IT services company is seeking a PMP Certified IT Project Manager in Kalamazoo, MI. The ideal candidate will have a minimum of 5 years of experience managing IT projects and at least 2 ...
$93K - $110K/yr
A leading IT services company is seeking a PMP Certified IT Project Manager in Kalamazoo, MI. The ideal candidate will have a minimum of 5 years of experience managing IT projects and at least 2 ...
$93K - $110K/yr
A leading IT services company is seeking a PMP Certified IT Project Manager in Kalamazoo, MI. The ideal candidate will have a minimum of 5 years of experience managing IT projects and at least 2 ...
$93K - $110K/yr
A leading IT services company is seeking a PMP Certified IT Project Manager in Kalamazoo, MI. The ideal candidate will have a minimum of 5 years of experience managing IT projects and at least 2 ...
$93K - $110K/yr
A leading IT services company is seeking a PMP Certified IT Project Manager in Kalamazoo, MI. The ideal candidate will have a minimum of 5 years of experience managing IT projects and at least 2 ...
$120K - $120K/yr
... Manager Information Technology position. This person will lead an application development and ... Process Improvement & Service Management * Identify and implement process improvements to enhance ...
$120K - $120K/yr
... Manager Information Technology position. This person will lead an application development and ... Process Improvement & Service Management * Identify and implement process improvements to enhance ...
Southfield, MI · On-site
$120K - $120K/yr
... Manager Information Technology position. This person will lead an application development and ... Process Improvement & Service Management * Identify and implement process improvements to enhance ...
Southfield, MI · On-site
$120K - $120K/yr
... Manager Information Technology position. This person will lead an application development and ... Process Improvement & Service Management * Identify and implement process improvements to enhance ...
Lansing, MI · On-site
$16 - $22/hr
Equipment to be Provided * 1-2 years of IT Support experience preferred * Job Summary: Under direct ... While building a general understanding of services provided and departmental functions, helps ...
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Lansing, MI · On-site
$16 - $22/hr
Equipment to be Provided * 1-2 years of IT Support experience preferred * Job Summary: Under direct ... While building a general understanding of services provided and departmental functions, helps ...
$19 - $22/hr
Equipment to be Provided * 1-2 years of IT Support experience preferred * Job Summary: Under direct ... While building a general understanding of services provided and departmental functions, helps ...
$19 - $22/hr
Equipment to be Provided * 1-2 years of IT Support experience preferred * Job Summary: Under direct ... While building a general understanding of services provided and departmental functions, helps ...
Detroit, MI · On-site +1
Monitor KPIs and resolve vendor performance or service quality issues * Lead remediation and escalation management for operational or performance concerns * Manage vendor financial oversight ...
Detroit, MI · On-site +1
Monitor KPIs and resolve vendor performance or service quality issues * Lead remediation and escalation management for operational or performance concerns * Manage vendor financial oversight ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
The supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement ...
Lansing, MI · On-site +1
$37.62 - $54.99/hr
The supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement ...
Detroit, MI · On-site
$90K - $106K/yr
Detroit Metro (DTW) and Willow Run (YIP) airports Position Overview The Technology Services ... Preferred Qualifications (or equivalent): • Certified Project Management Professional (PMP) • ...
Detroit, MI · On-site
$90K - $106K/yr
Detroit Metro (DTW) and Willow Run (YIP) airports Position Overview The Technology Services ... Preferred Qualifications (or equivalent): • Certified Project Management Professional (PMP) • ...
Lansing, MI · On-site
$84K - $104K/yr
Lead, coach, and develop a team of IT professionals while fostering a collaborative and service ... Five to eight years of progressive IT experience, including leadership or management ...
Lansing, MI · On-site
$84K - $104K/yr
Lead, coach, and develop a team of IT professionals while fostering a collaborative and service ... Five to eight years of progressive IT experience, including leadership or management ...
Troy, MI · On-site
$80K/yr
... service to our customers and the communities that we are fortunate to inhabit. Striving to set a ... management. The IT Manager supervises the IT Technician and is the operational owner of every ...
Troy, MI · On-site
$80K/yr
... service to our customers and the communities that we are fortunate to inhabit. Striving to set a ... management. The IT Manager supervises the IT Technician and is the operational owner of every ...
Troy, MI · On-site
$70K - $80K/yr
... service to our customers and the communities that we are fortunate to inhabit. Striving to set a ... management. The IT Manager supervises the IT Technician and is the operational owner of every ...
Troy, MI · On-site
$70K - $80K/yr
... service to our customers and the communities that we are fortunate to inhabit. Striving to set a ... management. The IT Manager supervises the IT Technician and is the operational owner of every ...
Lansing, MI · On-site
$99K - $118K/yr
... and IT staffing. Merging Information Technology skills in all its services and operations, the ... Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ...
Lansing, MI · On-site
$99K - $118K/yr
... and IT staffing. Merging Information Technology skills in all its services and operations, the ... Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to ...
Troy, MI · On-site
$80K/yr
... service to our customers and the communities that we are fortunate to inhabit. Striving to set a ... management. The IT Manager supervises the IT Technician and is the operational owner of every ...
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Troy, MI · On-site
$80K/yr
... service to our customers and the communities that we are fortunate to inhabit. Striving to set a ... management. The IT Manager supervises the IT Technician and is the operational owner of every ...
$89K - $109K/yr
Service Delivery: Build a multi‑site helpdesk with SLAs (P0/P1/P2), knowledge base, and ... Project management and ITIL certifications (PMP/PRINCE2/ITIL4). * Data governance/integration ...
$89K - $109K/yr
Service Delivery: Build a multi‑site helpdesk with SLAs (P0/P1/P2), knowledge base, and ... Project management and ITIL certifications (PMP/PRINCE2/ITIL4). * Data governance/integration ...
Newaygo, MI · On-site
$81K - $99K/yr
This role serves as the primary technical Manager for site-wide IT infrastructure, system ... , EDI and ERP administrator. 10. Maintains a dotted line relationship to General Manager for ...
Newaygo, MI · On-site
$81K - $99K/yr
This role serves as the primary technical Manager for site-wide IT infrastructure, system ... , EDI and ERP administrator. 10. Maintains a dotted line relationship to General Manager for ...
$81K - $99K/yr
This role serves as the primary technical Manager for site-wide IT infrastructure, system ... , EDI and ERP administrator. 10. Maintains a dotted line relationship to General Manager for ...
$81K - $99K/yr
This role serves as the primary technical Manager for site-wide IT infrastructure, system ... , EDI and ERP administrator. 10. Maintains a dotted line relationship to General Manager for ...
Jackson, MI · On-site
$49.25 - $67.50/hr
Customer Service Management Module * IT Operations Management - Event Management and Discovery Modules * IT Business Management - Demand Module * Software Asset Management Module * Security ...
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Jackson, MI · On-site
$49.25 - $67.50/hr
Customer Service Management Module * IT Operations Management - Event Management and Discovery Modules * IT Business Management - Demand Module * Software Asset Management Module * Security ...
New Boston, MI · On-site
$93K - $114K/yr
Supervise two professional IT User and System Supporters (1 with bachelor's degree in business administration-information systems management; and 1 with bachelor's degree, computer information ...
New Boston, MI · On-site
$93K - $114K/yr
Supervise two professional IT User and System Supporters (1 with bachelor's degree in business administration-information systems management; and 1 with bachelor's degree, computer information ...
| Aspect | It Service Management Manager | Service Desk Manager |
|---|---|---|
| Responsibilities | Oversees IT service delivery, manages ITSM processes, aligns IT services with business needs | Manages the service desk team, handles user support, ensures ticket resolution efficiency |
| Certifications | ITIL, COBIT, PMP often preferred | ITIL, HDI certifications common |
| Work Environment | Strategic IT department, cross-department collaboration | Help desk or support center, direct user interaction |
| Focus | IT service management processes and strategy | User support and incident resolution |
The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.
For It Service Management Manager jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for It Service Management Manager jobs in Michigan are:

A leading IT services company is seeking a PMP Certified IT Project Manager in Kalamazoo, MI. The ideal candidate will have a minimum of 5 years of experience managing IT projects and at least 2 years in a leadership role. Key responsibilities include overseeing multi-function project teams and communicating technical concepts to various stakeholders. Familiarity with pharmaceutical plant manufacturing is a plus. A competitive contract role offering potential opportunities within a dynamic IT environment. #J-18808-Ljbffr