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It Service Management Analyst Jobs (NOW HIRING)

Cresten (all jobs)

IT Manager

Sioux Falls, SD · On-site

$91K - $112K/yr

Develop centralized IT service management to support diverse business operations efficiently. * Maintain a robust IT governance framework to ensure compliance across all subsidiaries. * Ensure ...

Astrolab

IT Service Desk Manager

Hawthorne, CA · On-site

This is an entry-level management role designed for a seasoned IT professional with 10+ years of ... Monitor service metrics and help improve SLA performance Audio/Visual (A/V) Systems * Oversee ...

nCino

IT Specialist

Wilmington, NC · On-site

Experience with IT service management tools and ticketing systems for managing support workflows ... Strong analytical and problem-solving skills with systematic approach to diagnosing complex issues

Cotality

Senior IT Service Delivery

Austin, TX · On-site

Resilience & Problem Management: Drive the Root Cause Analysis (RCA) process by facilitatingdeep ... Deep expertise in IT Service Management (Change, Incident, and Problem)best practices. * Innovation:

US IT Solutions Inc

IT Service Desk lead

Durham, NC · On-site

Experience researching, analyzing and interpreting automated system problems. Very good oral and ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

Plexus Corp

IT Service Delivery Lead

Neenah, WI

$85K - $127K/yr

Advanced analytical and problem-solving skills to interpret performance metrics and drive meaningful improvements. * Proficiency with IT Service Management (ITSM) tools and visual task boards. * A ...

United Business Bank

IT Supervisor

Walnut Creek, CA · On-site

$110K - $125K/yr

The ITS manages daily IT support, ensuring Bank personnel requests are handled timely, accurately, and efficiently by the IT Support Team and the Managed IT Service Desk. As the primary contact to ...

Human Rights Campaign

Director, IT

Washington, DC · On-site

$159K - $190K/yr

... Strategy & Analytics and departmental leaders, working across teams to align infrastructure ... The Director leads IT service delivery, infrastructure, and IT-managed enterprise systems, with ...

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All JobsIt Service Management Analyst Jobs

It Service Management Analyst information

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$85K

$132K

How much do it service management analyst jobs pay per year?

As of Jun 10, 2026, the average yearly pay for it service management analyst in the United States is $84,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between It Service Management Analyst vs Network Support Specialist?

AspectIt Service Management AnalystNetwork Support Specialist
CertificationsITIL, CompTIA ITF+CompTIA Network+, Cisco CCNA
Work EnvironmentIT service desks, corporate IT teamsNetwork operations centers, technical support teams
Industry UsageIT service management, enterprise ITNetworking, telecommunications
Primary FocusManaging IT services, process improvementMaintaining and troubleshooting networks

While both roles support IT infrastructure, the It Service Management Analyst focuses on optimizing IT service delivery and processes, whereas the Network Support Specialist concentrates on maintaining and troubleshooting network hardware and connectivity issues.

More about It Service Management Analyst jobs
What states have the most It Service Management Analyst jobs? States with the most job openings for It Service Management Analyst jobs include:
What job categories do people searching It Service Management Analyst jobs look for? The top searched job categories for It Service Management Analyst jobs are:
It Service Management Analyst jobs near you
Infographic showing various It Service Management Analyst job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $84,961 per year, or $40.8 per hour.

Services Analyst - IT

Constellation Energy Generation, LLC.

Baltimore, MD • On-site

$95K - $106K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

WHO WE ARE
As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things. Join us in meeting the country's energy needs today and tomorrow.
TOTAL REWARDS
Constellation offers an extensive selection of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and a wide-range of benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including robust wellbeing programs; disability and life insurance benefits; paid time off for vacation, holidays, and sick days; and much more.
Expected salary range of $95,400 to $106,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
PRIMARY PURPOSE OF POSITION
Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.
PRIMARY DUTIES AND ACCOUNTABILITIES
  • Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.
  • Maintain engagement with business and IT partners.
  • Assist less experienced personnel.
  • Proactively build business/IT knowledge to provide solutions.
  • Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.

MINIMUM QUALIFICATIONS
  • Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
  • Proficient in Microsoft Excel
  • Knowledge of utility business practices and processes
  • Strong problem solving skills
  • Excellent communications skills (written and verbal)

PREFERRED QUALIFICATIONS
  • Experience supporting SOX IT General Controls (ITGC) execution, testing, and deficiency remediation
  • Background in IT compliance, audit, or IT management model / controls governance functions
  • Familiarity with regulatory and control frameworks (e.g., SOX, COBIT, NIST)
  • Experience working with external auditors (e.g., KPMG, PwC) and internal audit teams
  • Proficiency with collaboration tools, including SharePoint, Microsoft Teams, and Yammer/Viva
  • Hands-on experience with enterprise platforms such as ServiceNow, Power BI, and/or SailPoint
  • Ability to analyze control data and develop reporting/insights for management and audit stakeholders

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