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It Server Support Jobs (NOW HIRING)

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Job Summary : Beyond IT Support is a company focused on providing IT solutions, and they are ... The role involves onsite and help desk user support, technical support at both server and network ...

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

Serve as front-line IT support for all aspects of our client's IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support. * Provide ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

Serve as front-line IT support for all aspects of our client's IT environments, including, but not limited to, hardware, software, networking, printing, Microsoft, and basic server support. * Provide ...

Chefs' Warehouse

IT Support Specialist

Portland, OR · On-site

$25 - $31/hr

Windows server support following best practices for AD, DNS, & GPO administration. * Implement security best practices for Active Directory and Office 365 using SSO * Manage system backups and ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

From the help desk to server setups and management, networking, cloud solutions, etc., this ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

OMNIS COMPUTER SUPPLIES INC

IT Engineer

Schenectady, NY · On-site

$22 - $31/hr

We are seeking a collaborative IT Engineer to join our team. This position primarily involves ... Proficient in Windows Server and Entra/Office 365 * 4 years of desktop/server support experience ...

OakTree Staffing

Be Seen First

IT Infrastructure Supervisor

Houston, TX · On-site

A priority will be placed on Azure and M365 infrastructure, server and application upgrades, domain ... Manage tier-1 and tier 2 infrastructure support team. * Build and deploy physical and virtual Cisco ...

OMNIS COMPUTER SUPPLIES INC

IT Engineer

Schenectady, NY · On-site

$22 - $31/hr

Paid time off We are seeking a collaborative IT Engineer to join our team. This position primarily ... Proficient in Windows Server and Entra/Office 365 * 4 years of desktop/server support experience ...

Netrix Global

IT Support Engineer

Albany, NY · On-site

About The Opportunity The IT Support Engineer s a full-time technical resource primarily ... Manage and troubleshoot server infrastructure, including file, print, and application servers.

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It Server Support information

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How much do it server support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for it server support in the United States is $20.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $27.16 per hour, depending on experience, location, and employer.

What are IT Server Support professionals?

IT Server Support professionals are specialists who manage, maintain, and troubleshoot servers within an organization. Their responsibilities include installing and configuring server hardware and software, monitoring server performance, ensuring data backups, and resolving technical issues to minimize downtime. They play a crucial role in maintaining the reliability, security, and efficiency of an organization's IT infrastructure. Their expertise ensures that servers—central hubs for data and applications—function optimally and securely.

What is the difference between It Server Support vs Network Support Specialist?

AspectIt Server SupportNetwork Support Specialist
CertificationsCompTIA Server+, Microsoft Certified: Windows Server FundamentalsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, server rooms, IT departmentsNetwork operations centers, client sites, enterprise networks
Primary ResponsibilitiesManaging servers, troubleshooting server issues, maintaining server hardware and softwareConfiguring networks, troubleshooting connectivity issues, managing network hardware

It Server Support focuses on maintaining and troubleshooting servers and related hardware/software, often within data centers or IT departments. Network Support Specialists primarily handle network infrastructure, ensuring connectivity and resolving network issues. While both roles require technical certifications and work in similar environments, their core responsibilities differ, with It Server Support centered on servers and Network Support Specialists on network systems.

What are the key skills and qualifications needed to thrive as an IT Server Support professional, and why are they important?

To thrive as an IT Server Support professional, you need strong knowledge of server operating systems, networking fundamentals, and troubleshooting, usually backed by a degree in IT or related certifications such as CompTIA Server+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with server management tools, virtualization platforms, backup solutions, and monitoring systems is typically required. Excellent problem-solving abilities, clear communication, and a customer-oriented mindset are essential soft skills in this role. These skills and qualities are crucial for ensuring server reliability, minimizing downtime, and efficiently resolving technical issues to support organizational operations.

What are some common challenges IT Server Support professionals face in managing server uptime and reliability?

IT Server Support professionals often encounter challenges such as hardware failures, unexpected software updates, and network outages that can impact server uptime and reliability. Proactively monitoring server health, implementing robust backup and recovery processes, and quickly responding to alerts are essential practices. Additionally, coordinating with other IT teams and effectively communicating with stakeholders about planned maintenance or incidents is crucial to minimizing downtime. Staying up to date with the latest security patches and best practices can also help prevent issues before they arise.
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What job categories do people searching It Server Support jobs look for? The top searched job categories for It Server Support jobs are:
It Server Support jobs near you
Infographic showing various It Server Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $43,195 per year, or $20.8 per hour.
IT Support Specialist

IT Support Specialist

Beyond IT Support

Aurora, CO • On-site

Full-time

Posted 15 days ago

Job description

Job Summary:
Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and operating systems. The role involves onsite and help desk user support, technical support at both server and network levels, and communication with customers regarding incident progress.
Responsibilities:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
Qualifications:
Required:
• IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
• Onsite and Help Desk user support, this position involves some local travel to client locations.
• Technical support at the server level: Active Directory, DNS, DHCP, and IIS.
• Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
• Set-up new computer equipment based on a standard configuration
• Support of disaster recovery solutions.
• Monitor the remote monitoring and management system alerts and notifications to provide proactive system maintenance - respond accordingly through service tickets.
• System documentation maintenance and review in ConnectWise & IT Glue.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
• Improve customer service, perception, and satisfaction.
• Fast turnaround of Customer Requests.
• Ability to multi-task
• Ability to work in a team and communicate effectively.
• Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently.
• Escalate service requests that require engineer level support, following ticket to resolution.
• Responsible for entering all time and expenses in ConnectWise as they occur.
• Enter all work as service tickets in ConnectWise.
• Understand processes in ConnectWise by completing assigned training materials on the ConnectWise University.
• Advanced understanding of operating systems, business applications, printing systems, and network systems.
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide services.
• Typing skills to ensure quick and accurate entry of service request details.
• Self-motivated with the ability to work in a fast-moving environment.
• Travel to client’s locations as needed (Must have reliable transportation)
Preferred:
• Clear working knowledge of ConnectWise, LabTech, Webroot, and Datto are a plus
Company:
Beyond IT Support is a cloud advisors offers reliable IT support services in Georgia, Connecticut, New York and Texas. Founded in 2003, the company is headquartered in Norwalk, USA, with a team of 11-50 employees. The company is currently Early Stage.

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