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It Program Manager Jobs in Wichita, KS (NOW HIRING)

ISG Technology

IT Support Specialist II

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist II

Wichita, KS

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

ISG Technology

IT Support Specialist I

Wichita, KS · On-site

We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades ...

The Atlas Group

Program Manager

Wichita, KS

Interacts with customers to provide information in response to inquiries about products and ... Service or Program Management experience preferred * MRP or ERP system experience beneficial

The Atlas Group

Program Manager

Wichita, KS · On-site

Interacts with customers to provide information in response to inquiries about products and ... Service or Program Management experience preferred * MRP or ERP system experience beneficial

The Atlas Group

Program Manager

Wichita, KS

Interacts with customers to provide information in response to inquiries about products and ... Service or Program Management experience preferred * MRP or ERP system experience beneficial

Ag

IT Network Engineer

Wichita, KS

Our information management professionals are highly motivated, dynamic and diverse - we value ... Paid time off including personal time, holidays and a generous paid parental leave program.

United Warehouse

Be Seen First

IT Support Specialist

Wichita, KS · On-site

$45K - $55K/yr

Stays current on technology; brings innovation and industry leading ideas to the program ... Work with Business Managers and Customer Service Teams to ensure the integrity of data management ...

The Atlas Group

Senior Program Manager

Wichita, KS · On-site

$86K - $86K/yr

Interacts with customers to provide information in response to inquiries about products and ... Acts as a mentor/trainer for Program Managers. Will serve as back up Program Management for all ...

The Atlas Group

Senior Program Manager

Wichita, KS

$86K - $86K/yr

Interacts with customers to provide information in response to inquiries about products and ... Acts as a mentor/trainer for Program Managers. Will serve as back up Program Management for all ...

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Showing results 21-40

All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in Wichita, KS

It Program Manager information

See Wichita, KS salary details

$67.6K

$117.3K

$134.7K

How much do it program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for it program manager in Wichita, KS is $117,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,500.00 and $115,000.00 per year, depending on experience, location, and employer.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

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What are popular job titles related to It Program Manager jobs in Wichita, KS? For It Program Manager jobs in Wichita, KS, the most frequently searched job titles are:
What job categories do people searching It Program Manager jobs in Wichita, KS look for? The top searched job categories for It Program Manager jobs in Wichita, KS are:
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It Program Manager jobs near you

IT Support Specialist II

ISG Technology

Wichita, KS • On-site

Full-time

Posted 26 days ago

Job description

Job Type
Full-time
Description
About ISG Technology
At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades.
Join in on the Success
As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings.
But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 77, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes!
Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations.
What you bring to the position:
  • You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the "ways" we operate.
  • You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
  • You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
  • You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor.
  • You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
  • You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a "know-it-all."

You successfully fulfill the following essential duties and responsibilities:
You will use your ORGANIZATIONAL SKILLS to:
  • Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required.
  • Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues.
  • Manage and prioritize complex, changing workloads in a challenging technical environment.
  • Complete ConnectWise data entry in an accurate and timely manner.
  • Meet ISG standards of utilization.

You will use your TECHNICAL SKILLS to:
  • Respond to and troubleshoot unique customer issues.
  • Manage tickets based on priority and SLA.
  • Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below:
  • Auvik
  • Cisco
  • Citrix
  • Fortinet
  • HP
  • Microsoft
  • RMM
  • Veeam
  • VMWare

You will use your CUSTOMER SERVICE SKILLS to:
  • Communication with customers about existing tickets and inform them of the plan to address them.
  • Deal with end users / management during times of pressure.

You will use your COLLABORATIVE SKILLS to:
  • Support the Company by completing all other job duties assigned.

As a successful employee, you will demonstrate the following professional skills as you carry out your position:
Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings.
Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information.
Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations.
Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values.
Organizational Support - Follow company policies and procedures and complete other duties as assigned.
Judgment - Include appropriate people in decision-making process.
Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well.
Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions.
Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks.
Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments.
Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events.
Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner.
Requirements
You will meet the following educational, licensing, certification, and work experience requirements:
  • High School Diploma or GED required.
  • A minimum of 3-5 Years of similar or related experience.
  • Working knowledge of networking.
  • Working knowledge of systems administration.
  • Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure.
  • Demonstrated attention to detail with excellent organization and time management skills.
  • Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage.

You will follow the ISG Technology Core Values:
  1. Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique.
  2. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves.
  3. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation.
  4. "Team First" Initiative - Proactively helping one another, taking individual accountability for the success of the whole team.
  5. Continuous Improvement - Daily improvement matters. Bold ideas move us forward.

You are able to work in the following environmental and working conditions:
  • Prolonged periods of sitting at a desk and working on a computer and phone.
  • Work in a general office environment.
  • Travel to client and prospect locations with varying conditions.
  • You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.

Apply