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It Program Manager Jobs in Rochester, MI (NOW HIRING)

BorgWarner, Inc.

Manager, IT Senior

Auburn Hills, MI · On-site

$124K - $124K/yr

Position Business Unit Regional IT Senior Manager, DMS Americas Location Auburn Hills - PTC About ... Safety This position will adhere to Global Star Safety Program, including safety rules, practices ...

BorgWarner, Inc.

Program Manager

Auburn Hills, MI · On-site

The Program Manager/Digitalization Lead is responsible for enabling, guiding, and accelerating ... Proven understanding of OT/IT integration, industrial networking, cybersecurity, and IT governance ...

Venteon

IT Infrastructure Manager

Troy, MI · On-site

... IT leadership and ultimately assuming full ownership of infrastructure operations through ... Support internal and external security audits and contribute to overall risk management strategy.

Epitec, Inc.

IT Project Manager

Detroit, MI

$97K - $115K/yr

... information technology solutions. They develop, establish and maintain project management standards and procedures. They are responsible for developing the project scope, defining project guidelines ...

BorgWarner

Manager, IT Senior

Auburn Hills, MI · On-site

Position Business Unit Regional IT Senior Manager, DMS Americas Location Auburn Hills - PTC About ... Safety This position will adhere to Global Star Safety Program, including safety rules, practices ...

Denso

Senior Manager, Information Technology

Southfield, MI · On-site

$120K - $120K/yr

... Manager Information Technology position. This person will lead an application development and ... Bonus Program * FSA/HSA and Dependent Care Programs * Company provided Life, Disability, ADD and ...

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All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in Rochester, MI

It Program Manager information

See Rochester, MI salary details

$63.1K

$109.4K

$125.6K

How much do it program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for it program manager in Rochester, MI is $109,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $106,800.00 and $107,200.00 per year, depending on experience, location, and employer.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

How much does an IT Program Manager earn?

An IT Program Manager's salary typically ranges from $90,000 to $150,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often exceeding $160,000 per year.

What is the average salary of an IT Program Manager?

The average salary of an IT Program Manager typically ranges from $100,000 to $150,000 annually, depending on experience, location, and industry. Senior roles with certifications like PMP or PMI-ACP may command higher salaries, and the role often requires strong project management skills and familiarity with IT systems and tools.
More about It Program Manager jobs

What are the most commonly searched types of It Program jobs in Rochester, MI?

The most popular types of It Program jobs in Rochester, MI are:

What job categories do people searching It Program Manager jobs in Rochester, MI look for?

The top searched job categories for It Program Manager jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for It Program Manager jobs?

Cities near Rochester, MI with the most It Program Manager job openings:

It Program Manager jobs near you
Infographic showing various It Program Manager job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $109,405 per year, or $52.6 per hour.

Manager, IT Support

Sterling Heights, MI • On-site

Continental Services
Retail • 51 - 200 employees
Learn more about Continental Servicesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Manager, IT Support
Department: Information Technology 500003
Employment Type: Full Time
Location: Sterling Heights
Reporting To: Kyle Belz-Thomas
Description
A Taste of Who We Are:
Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry's source for food service news and trends.
Our Mission
Delight our guest. Every meal. Every day.
Our Core Values
Exceptional - We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.
Hospitality - We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.
Collaboration - We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.
Responsibility - we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
Innovation - We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.
The Experience You'll Create:
The IT Support Manager oversees first-level support for all technologies across corporate and customer sites, leading the frontline team to provide reliable, customer-focused service and acting as the main escalation point. They apply IT Service Management practices, using metrics and SLAs to ensure continuous improvement. Additionally, they manage configurations and governance for Jira and Microsoft 365, supporting organizational growth.
  • Owns and manages first-level IT support for all corporate and customer-site technologies, including end-user devices, network access, printers, peripherals, core business applications, SaaS platforms, and collaboration tools.
  • Ensures incidents and service requests are logged, triaged, and resolved or escalated per SLAs.
  • Acts as the single point of coordination between users and Tier 2/3 IT teams across infrastructure, applications, security, data, and vendors.
  • Implements and matures ITSM practices aligned with ITIL, covering incident, request, problem, and change management, as well as knowledge sharing and self-service.
  • Tracks and reports on key service metrics like ticket volume, SLA adherence, response times, and user satisfaction, using data to identify recurring issues and opportunities for improvement.
  • Leads, coaches, and develops the IT support team, setting performance goals and ensuring resource coverage.
  • Manages Jira as the system administrator and product owner, configuring workflows, automations, and access, while supporting scalable service management.
  • Acts as the Microsoft 365 administrator, managing users, groups, collaboration tools, licensing, and security policies.
  • Collaborates with infrastructure and security teams to optimize M365 architecture and governance, ensuring usability and security.
  • Performs other related duties as assigned.

Ingredients for Thriving:
  • 7+ years of IT experience with a strong background in end-user support and service delivery.
  • 3+ years of experience leading or supervising an IT support or service desk team.
  • Hands-on experience with ITSM tools and practices (Incident, Request, SLA management).
  • Experience administering Jira (ITSM and/or service workflows).
  • Experience administering Microsoft 365 environments.
  • Strong understanding of escalation models and cross-team collaboration.
  • Ability to translate technical issues into clear, user-friendly communication.
  • ITIL certification or formal ITSM training.
  • Experience supporting multi-site or customer-facing environments.
  • Familiarity with automation and self-service capabilities in Jira or similar platforms.
  • Exposure to identity management, endpoint management, or cloud services.
  • Experience working in a growing or transformation-oriented IT organization.

Location(s) & Logistics:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • The role will be on-site with locations in Sterling Heights and Troy.
  • Occasional Travel is required for this role to visit customer sites and warehouses

Savor the Benefits:
We offer a range of benefits for eligibles team members, including:
  • Health Coverage - Medical, Dental and Vision
  • Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
  • 401(k)
  • Paid Time Off
  • Paid Parental Leave
  • Wellness Programs
  • Additional Perks

To see a summary of current benefits, please visithttps://www.continentalserves.com/work-at-continental/#benefits

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