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It Program Manager Jobs in Hackensack, NJ (NOW HIRING)

ZT Systems

IT Service Delivery Program Manager

Secaucus, NJ · On-site

$123K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role IT Project Manager (Service Delivery) role oversees several key functions within the ... programs Health & Wellness -Comprehensive medical, dental, and vision coverage with access to ...

ZT Systems

IT Service Delivery Program Manager

Secaucus, NJ · On-site

$123K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role IT Project Manager (Service Delivery) role oversees several key functions within the ... programs Health & Wellness -Comprehensive medical, dental, and vision coverage with access to ...

Embtel Inc

IT PROJECT MANAGER

New York, NY · On-site

$107K - $127K/yr

The job details are given below - &geoId=92000000 Job Title: IT PROJECT MANAGER Location: Hybrid ... Target program/project can be the local NY or HO promoted. REQUIREMENTS: * Significant experience ...

Krest Global Solutions

Program Manager

Jersey City, NJ · Remote

$50 - $60/hr

GC, USC Role Summary Seeking Program Manager with strong healthcare IT expertise to drive large-scale programs across payer, provider, and digital health initiatives. This role requires strategic ...

Kforce Technology Staffing

IT Manager

Manhattan, NY · On-site

$104K - $128K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Kforce has a client in NYC that is seeking an IT Manager. Responsibilities: * Serve as the primary internal point of contact for all IT-related matters * Coordinate with outsourced IT help desk to ...

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All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in Hackensack, NJ

It Program Manager information

See Hackensack, NJ salary details

$74.7K

$129.6K

$148.9K

How much do it program manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for it program manager in Hackensack, NJ is $129,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,500.00 and $127,100.00 per year, depending on experience, location, and employer.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

More about It Program Manager jobs

What job categories do people searching It Program Manager jobs in Hackensack, NJ look for?

The top searched job categories for It Program Manager jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for It Program Manager jobs?

Cities near Hackensack, NJ with the most It Program Manager job openings:

It Program Manager jobs near you
Infographic showing various It Program Manager job openings in Hackensack, NJ as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $129,635 per year, or $62.3 per hour.

IT Service Delivery Program Manager

ZT Systems

Secaucus, NJ • On-site

Full-time

Re-posted 13 days ago

ZT Systems rating

8.0

Company rating: 8.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

58th of 157 rated electronics manufacturers

Job description

Job Summary:
ZT Systems is a company focused on delivering high-quality IT services to end users. The IT Service Delivery Program Manager will oversee IT service management and operations, ensuring that service delivery processes meet client expectations and establishing governance structures.
Responsibilities:
• This role manages the end-to-end IT service management and operations that include the following:
• IT Service management
• IT Demand Management
• IT Change Management
• Problem Management (which includes Postmortem and RCA)
• Incident Management
• Service Improvement & Operational Excellence Plans
• IT awareness & training for the End Users
• IT communication for the End Users
• Technical Writing skills is a plus
• Develop, drive, and deliver an IT service management framework with processes to align with the overall IT department goals and strategy (Policies, Procedures, SLAs, Guidelines, etc) while building a culture of customer service.
• Lead continuous service improvement initiatives to enhance the service provided by overall IT operations through utilizing international IT standards and best practices.
• Build and establish relationships with all business departments and other Enterprise IT teams in executing IT enterprise service delivery mechanisms, meeting service level requirements, and resolving service delivery issues across services within the operations portfolio.
• Ensures all documentation is properly updated, and signoff has been received at each phase
• Develops and maintains knowledge base, FAQ's, tutorials, help guides, and other educational and training materials provided to end users.
• Increases visibility and communication between the service delivery teams, business stakeholders, IT leadership, and other IT support staff by articulating them in ways that are clear for the business partner as well as for those in IT.
• Analyzes business processes to determine gaps and identifies technology enabled solutions to close gaps
• Develop and produce health, KPI reports (Annually, Semi-Annual, Quarterly, Monthly, Daily)
• Stays informed of industry and regulatory changes impacting IT service management and reflects changes in the internal team processes.
• Lead the process of certification / recertification activities related to IT service management compliance.
Qualifications:
Required:
• Bachelor’s degree in IT, Computer Science, Engineering, or any related specialization
• Minimum 5 years of experience leading IT service management in a complex environment with a global footprint (preferable in a manufacturing-type setting)
• Can demonstrate capability to translate ITIL principles and framework into real-world practice
• Built processes and organizations to ensure that Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs) are developed, monitored, and achieved in a multi-vendor environment
• Demonstrated experience and high level of confidence with vendor interaction and management
• Can think outside the box to develop new ideas, concepts and solutions to meet new requirements, unarticulated needs or existing needs through the adoption of emerging technologies
Preferred:
• ITIL v3, v2011, or v4 Foundation Certification preferred
• Additional ITIL certification beyond Foundation is a plus
• Experience with Service Now development is a tremendous plus
• Technical Writing skills is a plus
Company:
ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers. It is a sub-organization of Sanmina Corporation. Founded in 1994, the company is headquartered in Secaucus, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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