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It Program Manager Jobs in Durham, NC (NOW HIRING)

First Citizens Bank

Manager IT

Raleigh, NC · On-site

This frontline management role provides leadership for a technology operations team supporting ... program to meet the needs of our associates. More information can be found at

First Citizens Bank

Manager IT

Raleigh, NC · On-site

$92K - $113K/yr

Project and Product Management - Provides direction and oversight to IT projects and products ... benefits program to meet the needs of our associates. More information can be found at ...

Millennium Print Group

Technical Program Manager

Raleigh, NC · On-site

$125K - $162K/yr

... IT, Supply Chain, and external vendors. * Oversee equipment procurement, installation ... programs, automation initiatives, or technical projects. * Experience managing project schedules ...

Infojini Inc

IT Project Manager

Raleigh, NC

$95K - $113K/yr

Minimum of 7 years of experience managing projects implementing large multi client n-tier client/server systems * Proven track record of delivering IT projects within budget, scope and schedule.

Itron, Inc

Technical Program Manager

Raleigh, NC

$125K - $162K/yr

Partner closely with Information Security, IT, Customer Success, Engineering, Product, and business ... Facilitate program governance activities, risk reviews, dependency management, and stakeholder ...

Black & Veatch

IT Project Manager

Cary, NC

$91K - $107K/yr

The IT Project Manager must be comfortable facilitating other professionals through undefined and ... Professionals may also be eligible for a performance-based bonus program. We are proud to be a 100 ...

US IT Solutions Inc

IT Service Desk lead

Durham, NC

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, ... Experience implementing and managing a help desk operation. Additional Information Thanks and ...

ACA Group

Manager, IT Security

Durham, NC · Hybrid

... programs. Additionally, this person will be the primary contact for our due diligence and audit ... Manage the IT Security budget and balance the cost of the security tools against provided value

Millennium Print Group

Technical Program Manager

Raleigh, NC · On-site

$125K - $162K/yr

Technical Program Manager Join Millennium Print Group as a Technical Program Manager! We're looking ... Build strong partnerships across Engineering, Operations, Quality, Supply Chain, IT, and executive ...

Kidde Global Solutions

Program Manager

Mebane, NC · On-site

$122K - $143K/yr

At Kidde Global Solutions, you're joining a global technology leader in fire and life safety ... information, veteran status, or any other status protected by federal, state, or local laws.

Ask IT consulting

SOA IAM specialist

Raleigh, NC

... in information technology, engineering, telecommunications, computer science or business administration Experience in advanced technology program management Experience as a Business Analyst ...

Hewlett Packard Enterprise

Program Manager

Durham, NC · Hybrid

... information to meet product requirements. * Communicate program progress, escalations, and issue ... Drive innovation and integration of new technologies and quality initiatives into projects within ...

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Showing results 21-40

All JobsIt Program JobsIt Program Manager JobsIt Program Manager Jobs in Durham, NC

It Program Manager information

See Durham, NC salary details

$66.2K

$114.9K

$131.9K

How much do it program manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for it program manager in Durham, NC is $114,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,100.00 and $112,600.00 per year, depending on experience, location, and employer.

What is an IT program manager?

IT Program Managers are professionals responsible for overseeing and coordinating multiple technology projects within an organization. They ensure that these projects align with the company’s strategic goals, managing resources, budgets, timelines, and stakeholder communication. Unlike project managers who focus on individual projects, program managers manage a portfolio of related projects to achieve broader business objectives. They play a key role in risk management, resolving issues, and ensuring successful program delivery.

What does an IT program manager do?

An IT program manager works to develop and oversee different programs for an employer. In this career, responsibilities are to create a plan or framework for the program, implement the framework, and oversee teams of employees working on projects. They may be involved in selecting a team projects, planning a budget and timeline, and defining the project scope as it relates to the company’s regular operations. Qualifications often include a bachelor’s degree or master’s degree in computer science or information technology.

What are the key skills and qualifications needed to thrive as an IT program manager, and why are they important?

To thrive as an IT Program Manager, you need expertise in project management, budgeting, and IT systems, often supported by a bachelor’s degree and certifications such as PMP or Agile. Familiarity with project management tools (e.g., Jira, MS Project) and enterprise IT platforms is typically required. Strong leadership, communication, and problem-solving skills help you effectively coordinate teams and manage stakeholder expectations. These skills ensure successful delivery of complex IT initiatives on time and within scope, driving organizational goals.

What are some common challenges IT program managers face when coordinating cross-functional teams?

IT Program Managers often work with cross-functional teams that include developers, business analysts, QA specialists, and stakeholders from various departments. One common challenge is ensuring effective communication and alignment among diverse team members with different priorities and technical backgrounds. Balancing competing deadlines, managing resource allocation, and navigating organizational changes can also be demanding. Successful IT Program Managers proactively address these challenges by setting clear expectations, fostering collaboration, and regularly updating stakeholders on progress.

What is the difference between It Program Manager vs IT Project Manager?

AspectIT Program ManagerIT Project Manager
ResponsibilitiesOversees multiple related projects, aligns them with business goals, manages program-level risks and resources.Manages individual projects, ensuring specific objectives, scope, and deadlines are met.
CertificationsPMP, PgMP, ITILPMP, CAPM, ITIL
Work EnvironmentStrategic, cross-project coordination, senior management interactionProject execution, team management, stakeholder communication
FocusProgram-level outcomes and strategic alignmentProject-specific deliverables and timelines

While both roles require similar certifications and work in IT environments, an IT Program Manager oversees multiple projects to ensure they align with broader business objectives, whereas an IT Project Manager focuses on the successful delivery of individual projects.

How much does an IT Program Manager earn?

An IT Program Manager's salary typically ranges from $90,000 to $150,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often exceeding $160,000 per year.

What is the average salary of an IT Program Manager?

The average salary of an IT Program Manager typically ranges from $100,000 to $150,000 annually, depending on experience, location, and industry. Senior roles with certifications like PMP or PMI-ACP may command higher salaries, and the role often requires strong project management skills and familiarity with IT systems and tools.
More about It Program Manager jobs

What job categories do people searching It Program Manager jobs in Durham, NC look for?

The top searched job categories for It Program Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for It Program Manager jobs?

Cities near Durham, NC with the most It Program Manager job openings:

It Program Manager jobs near you
Infographic showing various It Program Manager job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $114,855 per year, or $55.2 per hour.

Manager IT

First Citizens Bank

Raleigh, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview
First Citizens is seeking an experienced IT Manager - Global Command Center to lead a team of operators responsible for the monitoring, execution, and support of critical processing activities across the enterprise. This frontline management role provides leadership for a technology operations team supporting distributed and mainframe environments that are critical to operations across all lines of business.
The manager will oversee daily operations, workforce management, incident response, batch scheduling and execution, service restoration activities, operational readiness, and continuous process improvement. This role collaborates closely with infrastructure, application support, engineering, cybersecurity, and business stakeholders to ensure the reliable delivery of enterprise processing services while maintaining compliance with banking and regulatory requirements.
As part of a larger 24x7 global support organization, this position is expected to foster operational excellence, drive service reliability, and maintain a culture focused on customer service, accountability, and continuous improvement.
Responsibilities
Operational Leadership
  • Lead and develop a team of critical processing operators supporting 24x7 enterprise production operations.
  • Manage staffing, scheduling, shift coverage, workload distribution, and operational readiness.
  • Ensure timely execution of batch workloads across distributed and mainframe platforms.
  • Monitor production environments and oversee critical processing activities to ensure adherence to service level agreements (SLAs).

Production Operations Management
  • Oversee enterprise batch job execution and exception management.
  • Ensure successful daily processing of critical banking, financial, and business application workloads.
  • Coordinate recovery efforts during production incidents, outages, and disaster recovery events.
  • Partner with application, infrastructure, database, and network teams to resolve complex production problems.
  • Ensure operational procedures, runbooks, and process documentation remain current and accurate.
  • Participate in audits and support evidence collection for operational controls.
  • Enforce change management and operational governance processes.

Team Leadership and Development
  • Provide coaching, mentoring, performance management, and career development for team members.
  • Conduct hiring, onboarding, training, and succession planning activities.
  • Promote a culture of accountability, collaboration, continuous learning, and operational excellence.
  • Foster strong partnerships across global support teams and business stakeholders.

ojects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.
Qualifications
Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
Experience
  • Experience supporting 24x7 production operations environments.
  • Experience managing enterprise batch processing across distributed and/or mainframe systems.
  • Experience leading incident response and service restoration activities within mission-critical environments.

Required Technical Skills
  • Enterprise batch scheduling and workload automation platforms
  • Mainframe operations including z/OS environments and batch processing concepts.
  • Distributed systems operations including Linux, Windows Server, and enterprise applications.
  • Production monitoring and event management tools.
  • Understand and drive ITSM processes.
  • Understanding of file transfer technologies, job scheduling dependencies, and enterprise processing workflows.
  • Experience in large scale project management impacting batch and mainframe technology development.

Required Leadership Skills
  • Team leadership and employee development.
  • Operational decision-making under pressure.
  • Strong organizational and prioritization skills.
  • Effective conflict resolution and problem-solving abilities.
  • Strong verbal and written communication skills.
  • Stakeholder management and executive communication capabilities.

Preferred Qualifications
Experience
  • Experience within the financial services, banking, or highly regulated industry.
  • Experience working within geographically dispersed or global support teams.
  • Experience leading technology modernization and automation initiatives.

Preferred Technical Skills
  • Control-M administration and scheduling experience.
  • IBM z/OS, JES2/JES3, TSO, SDSF, JCL, and related mainframe technologies.
  • Enterprise monitoring platforms such as Splunk, Moogsoft, Dynatrace, AppDynamics, SolarWinds, or similar tools.
  • ServiceNow or other ITSM platforms.
  • Familiarity with DevOps, Site Reliability Engineering (SRE), and platform operations concepts.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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