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It Problem Manager Jobs in Virginia (NOW HIRING)

nLeague

Configuration Manager

Mechanicsville, VA · On-site

... problem, and asset management. The Configuration Manager maintains the CMDB (Configuration ... Provide leadership and guidance to IT teams on configuration management best practices. * Support I ...

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CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA · On-site

$22 - $30.25/hr

... and IT teams for both unclassified and classified equipment. The candidate will be required to ... problem management, fulfillment, verification, and closure. Established in 2001, CommIT is a ...

CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA · On-site

$22 - $30.25/hr

... and IT teams for both unclassified and classified equipment. The candidate will be required to ... problem management, fulfillment, verification, and closure. Established in 2001, CommIT is a ...

Orion Solutions

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

... and problem management. * Manages and continuously refines the onboarding experience for new ... Support development and alignment of IT roadmaps and budget planning to meet client business ...

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CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA · On-site

$22 - $30.25/hr

... and IT teams for both unclassified and classified equipment. The candidate will be required to ... problem management, fulfillment, verification, and closure. Established in 2001, CommIT is a ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$22 - $30.25/hr

... established Incident and Problem Management processes. • Coordinate with the Customer ... It is a sub-organization of Agile-BOT. Founded in 1998, the company is headquartered in Reston, USA ...

Agile Defense

Helpdesk Analyst

Quantico, VA · On-site

$21.75 - $29.75/hr

... problem management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all customer IT groups for both unclassified and classified services. Monitor and respond to ...

Agile Defense

Helpdesk Analyst

Quantico, VA · On-site

$21.75 - $29.75/hr

... problem management, fulfillment, verification, and closure. DUTIES * Provide service desk support to all customer IT groups for both unclassified and classified services. Monitor and respond to ...

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Showing results 1-20

All JobsIt Problem Manager JobsIt Problem Manager Jobs in Virginia

It Problem Manager information

See Virginia salary details

$19.8K

$74.1K

$136.8K

How much do it problem manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for it problem manager in Virginia is $74,077.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What are IT Problem Managers?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What are popular job titles related to It Problem Manager jobs in Virginia? For It Problem Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching It Problem Manager jobs in Virginia look for? The top searched job categories for It Problem Manager jobs in Virginia are:
What cities in Virginia are hiring for It Problem Manager jobs? Cities in Virginia with the most It Problem Manager job openings:
It Problem Manager jobs near you
Infographic showing various It Problem Manager job openings in Virginia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,077 per year, or $35.6 per hour.

Facilities Project Manager (NON-IT)

Regions Facility Services, INC. [RFS®]

Richmond, VA • On-site

$97K - $115K/yr

Other

Posted 3 days ago

Job description

About RFS®

At RFS®, we don’t just manage projects—we build lasting partnerships. Our mission is to deliver exceptional multisite project management through constant communication, technical excellence, and a commitment to quality. We’re looking for a high-performance Project Manager who thrives in a fast-paced, ever-evolving environment and is passionate about building elite teams that produce raving fans of our clients.


Role Overview

This Project Manager will lead multisite facility projects across a regional territory. The role requires strong planning, communication, scheduling, and financial oversight skills, as well as the ability to manage multiple projects simultaneously in a fast-paced environment.


You’ll serve as the trusted advisor and point of contact for Clients, field crews, and internal teams, ensuring projects are executed on time, on budget, and to RFS® quality standards.


This is a travel-based role with regional responsibility, with an estimated 80% of travel required.


Key Responsibilities

  • Site visit, estimate, and quote projects withen regional territory
  • Work with your Project Coordinator on material take-offs, logistics, crew scheduling, and close-out
  • Provide daily Client updates on project progress with photos
  • Manage multiple active projects across the assigned territory
  • Communicate real-time design changes and cost impacts with clients
  • Conduct monthly RFS® Quality Evaluations on-site
  • Support issue resolution and field decision-making


What Makes You a Fit

  • Experience managing multisite construction or facilities projects
  • Strong sense of ownership and accountability
  • Comfortable in fast-moving, travel-heavy, tech-enabled role
  • Proven ability to balance technical execution with interpersonal leadership
  • Passion for building high-performance teams and delivering high-quality work
  • Strong organizational, communication, and problem-solving skills
  • Servant-leader mindset with a drive to support others


Travel Expectations

  • Regional travel required
  • Approx. 60-80% depending on project load and Client demand
  • Site visits and Client meetings across Mid-Atlantic/Northeast
  • RFS® provides a company truck and fuel/maintenance expenses, travel accommodations (flight/hotel), lunch & dinner


What We Offer

  • Competitive compensation and quarterly performance incentives
  • Strong pipeline of national Clients
  • Growth opportunities as RFS® expands
  • Collaborative, high-performance culture
  • Opportunity to help build regional operations

Apply