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It Problem Manager Jobs in Alabama (NOW HIRING)

Manager

Alabaster, AL ยท On-site

$55K/yr

Weekends and holidays? They're no problem because you'll be ready to jump in whenever your team ... Whether it's standing for hours, lifting up to 50lbs, or keeping things sparkling clean, you'll do ...

New

Manager

Helena, AL ยท On-site

$55K/yr

Weekends and holidays? They're no problem because you'll be ready to jump in whenever your team ... Whether it's standing for hours, lifting up to 50lbs, or keeping things sparkling clean, you'll do ...

Manager

Alabaster, AL ยท On-site

$55K/yr

Weekends and holidays? They're no problem because you'll be ready to jump in whenever your team ... Whether it's standing for hours, lifting up to 50lbs, or keeping things sparkling clean, you'll do ...

New

Manager

Birmingham, AL ยท On-site

$55K/yr

Weekends and holidays? They're no problem because you'll be ready to jump in whenever your team ... Whether it's standing for hours, lifting up to 50lbs, or keeping things sparkling clean, you'll do ...

Manager

Birmingham, AL ยท On-site

$55K/yr

Weekends and holidays? They're no problem because you'll be ready to jump in whenever your team ... Whether it's standing for hours, lifting up to 50lbs, or keeping things sparkling clean, you'll do ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

... it a priority to ensure their success. The Restaurant Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If you're a problem solver ...

Fast Track Manager

Mobile, AL ยท On-site

$55K - $85K/yr

Responsible for resources management * Takes care of stock, staff, and sales management Store ... Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative

Fast Track Manager

Saraland, AL ยท On-site

$55K - $85K/yr

Responsible for resources management * Takes care of stock, staff, and sales management Store ... Excellent IT skills * Enthusiasm * Executive skills * Problem-solving skills * Showing initiative

Showing results 41-60

It Problem Manager information

See Alabama salary details

$18.1K

$67.7K

$125.1K

How much do it problem manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for it problem manager in Alabama is $67,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $81,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Problem Manager, and why are they important?

To thrive as an IT Problem Manager, you need a solid understanding of ITIL processes, incident and problem management, and a background in information technology or computer science. Familiarity with IT service management (ITSM) tools like ServiceNow or BMC Remedy, and ITIL certifications, are typically required. Strong analytical thinking, communication, and stakeholder management skills help you excel in identifying root causes and coordinating solutions. These skills are critical for minimizing business disruptions, ensuring service reliability, and driving continuous improvement in IT environments.

How does an IT Problem Manager typically collaborate with other IT teams to resolve recurring issues?

An IT Problem Manager frequently works cross-functionally, partnering with service desk staff, incident managers, infrastructure teams, and application support groups to analyze and address persistent IT problems. This involves organizing root cause analyses, facilitating problem review meetings, and ensuring follow-up actions are tracked to completion. Effective communication and documentation are key, as the Problem Manager must coordinate inputs from multiple stakeholders to implement long-term solutions and prevent future incidents. This collaborative approach helps foster a proactive culture and continuous improvement within IT operations.

What is the difference between It Problem Manager vs It Service Desk Analyst?

AspectIt Problem ManagerIt Service Desk Analyst
Primary RoleIdentify, analyze, and resolve root causes of IT problems to prevent future incidentsHandle initial user requests, troubleshoot basic issues, and escalate complex problems
CertificationsITIL Foundation, sometimes Problem Management certificationsITIL Foundation, CompTIA A+ often preferred
Work EnvironmentTypically in IT operations or support teams, focusing on problem resolutionFrontline support, interacting directly with end-users
FocusProactive problem management and process improvementReactive incident handling and customer service

The It Problem Manager focuses on identifying and resolving underlying IT issues to improve system stability, while the It Service Desk Analyst primarily handles user requests and resolves basic technical problems. Both roles require ITIL knowledge, but their responsibilities and focus areas differ significantly.

What is an IT Problem Manager?

IT Problem Managers are professionals responsible for identifying, managing, and resolving the root causes of recurring incidents within an organization's IT systems. Their main goal is to minimize the impact of problems on business operations by analyzing incident trends, implementing long-term solutions, and preventing future issues. They often coordinate between technical teams and stakeholders to ensure problems are resolved efficiently and permanently.
What are popular job titles related to It Problem Manager jobs in Alabama? For It Problem Manager jobs in Alabama, the most frequently searched job titles are:
Infographic showing various It Problem Manager job openings in Alabama as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $67,724 per year, or $32.6 per hour.

$55K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Lead The Brew Crew

We're looking for a passionate and dynamic individual to lead a team that's all about energy, connection, and making every cup count! Come be a part of the Brew Crew! A salary that grows with you! Base salary of $55k and potential for incredible quarterly bonuses. In 2024, we had Stand Managers make an average of $78k but up to $110k. Here's what your adventure will look like:

Lead with heart and passion! You'll develop a winning team that thrives on teamwork, growth, and delivering exceptional customer service every single day. You'll be mentoring new leaders and empowering your Brewistas to step into exciting roles. Flexibility and leadership combined! Your schedule is your canvas โ€” from early mornings (think 5 a.m. coffee lovers!) to late nights. You'll be there to coach, observe, and train โ€” creating a team that works like a well-oiled machine. Weekends and holidays? They're no problem because you'll be ready to jump in whenever your team needs you.

Hands-on, all the way! You'll stay connected with every part of the operation โ€” from leading by example to rolling up your sleeves and helping out with tasks when things heat up. Whether it's standing for hours, lifting up to 50lbs, or keeping things sparkling clean, you'll do it all with a smile. Keep your cool in the heat of the moment! You'll be a rockstar at managing multiple personalities, solving problems on the fly, and staying calm under pressure. Stressful situations are no match for you โ€” you'll turn every challenge into an opportunity for growth.

Bring the fun to the stand! You'll be creating meaningful connections with customers and your team โ€” whether it's serving up a delicious cup of coffee or tackling an operational challenge, every moment will be exciting and rewarding.

What you need to succeed:

  • A passion for leading and inspiring others
  • The ability to adapt and thrive in a fast-paced environment
  • A love for coffee, energy, and the drive to make each drink the best it can be
  • The physical stamina to stand, lift, and move in a busy, high-energy space
  • Solid organizational skills and the ability to juggle multiple projects
  • A positive attitude, a strong work ethic, and the ability to motivate others under pressure

This is not your average desk job โ€” it's an opportunity to be part of something exciting, where leadership, coffee, and community come together to create something amazing every day! Ready to lead the charge? Apply now and let's brew up some magic together!