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It Ops Director Jobs (NOW HIRING)

LUMA

IT OPS & SUPPORT ANALYST II

Boise, ID · On-site

$31.61 - $33.69/hr

User support, consulting & training - Provide direct end-user support across devices and applications, serve as an IT consultant/advisor to department staff and management, and create documentation ...

IdahoPTV

IT OPS & SUPPORT ANALYST II

Boise, ID · On-site

User support, consulting & training - Provide direct end-user support across devices and applications, serve as an IT consultant/advisor to department staff and management, and create documentation ...

New

Wynn Resorts

Tech I - IT Ops Center

Las Vegas, NV · On-site

Company Description The Tech I - Ops Center is responsible for assisting the NOC team with daily ... Bachelor's Degree in Computer Science, Information Technology, or similar disciplines and/or ...

Wynn Las Vegas

Tech I - IT Ops Center

Las Vegas, NV

The Tech I - Ops Center is responsible for assisting the NOC team with daily activities, tracking ... Bachelor's Degree in Computer Science, Information Technology, or similar disciplines and/or ...

Hazelcast

Senior Manager, Security & IT Ops

We need a hands-on security and internal IT leader who will set direction and step in to do the work. This person will lead company-wide security governance and compliance and make sure employees ...

New

Wynn Resorts

Tech I - IT Ops Center

Las Vegas, NV · On-site

The Tech I - Ops Center is responsible for assisting the NOC team with daily activities, tracking ... Bachelor's Degree in Computer Science, Information Technology, or similar disciplines and/or ...

jobr.pro

IT & Security Ops Manager

San Francisco, CA · On-site

About the Role We're hiring an IT Ops Lead to own the systems, tools, and infrastructure that keep every Squinter productive -- and secure. Sitting within our Finance & Operations team, you'll be the ...

Persona

Tech Ops Analyst

Manhattan, NY · On-site

You'll play a pivotal role in our broader IT team, taking the lead on various tasks to ensure the ... Work with our People Ops team to ensure smooth onboarding/offboarding for employees * Set up video ...

Persona Identities, Inc

Tech Ops Analyst

New York, NY · On-site

$90K - $140K/yr

You'll play a pivotal role in our broader IT team, taking the lead on various tasks to ensure the ... Work with our People Ops team to ensure smooth onboarding/offboarding for employees * Set up video ...

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It Ops Director information

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$60.5K

$140.3K

$195K

How much do it ops director jobs pay per year?

As of Sep 15, 2026, the average yearly pay for it ops director in the United States is $140,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,500.00 and $171,000.00 per year, depending on experience, location, and employer.

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Cities with the most It Ops Director job openings:

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The most popular types of It Ops jobs are:

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States with the most job openings for It Ops Director jobs include:

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Infographic showing various It Ops Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $140,312 per year, or $67.5 per hour.

IT OPS & SUPPORT ANALYST II

Boise, ID • On-site

LUMA
Arts, Entertainment, and Recreation • 201 - 500 employees
Learn more about LUMAexternal

$31.61 - $33.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Information Technology Services - ITS
State of Idaho Opportunity
Applications will be accepted through 11:59 PM MST on the posting end date.
Summary:
The Idaho Office of Information Technology Services is a team of dedicated professionals providing core technology and cybersecurity services to agencies statewide, enabling state employees to serve Idaho's citizens. We sincerely hope you will consider being part of our success!
Information Technology Services (ITS), currently has an opening for an IT Operations and Support Analyst II on our Endpoint Management team.
IT Operations and Support Analyst II
This position will provide end-user and system support services for a wide range of applications, systems, and end-user devices. This is an in-office position located at our State of Idaho Chinden campus in Boise.
The preferred candidate possesses an in-depth knowledge of troubleshooting and analysis tools, application management, Microsoft Active Directory, Entra ID, and hardware and software lifecycle management. The selected individual must also have strong customer service skills and be able to work with and communicate with both technical and non-technical staff as needed.
Please note: The successful candidates will be required to pass multiple, comprehensive fingerprint-based background checks specific to the agencies ITS supports.
Example of duties:
  • Endpoint & device management - Maintain the Endpoint Management System, configuring and administering workstations, mobile devices, servers, and network hardware statewide.
  • Imaging & provisioning - Develop and maintain computer images for factory provisioning, and maintain imaging toolkits used by onsite and deployment teams.
  • Application deployment - Build application installation scripts and configure, troubleshoot, and deploy end-user software applications and device hardware.
  • Security & patch compliance - Enforce NIST baselines, keep OS and software current with security/functionality patches, and respond promptly to security threats and vulnerability remediation.
  • Change control - Follow change control procedures to implement updates and deployments while minimizing user interruption.
  • Standards & procedures - Define system standards and procedures, contribute to policy/method development, and assist with hardware standardization decisions.
  • Backup & recovery - Design and implement backup and recovery procedures.
  • Troubleshooting & escalation - Identify, evaluate, and correct hardware/software/operations problems, and escalate issues with vendors as needed.
  • User support, consulting & training - Provide direct end-user support across devices and applications, serve as an IT consultant/advisor to department staff and management, and create documentation and training materials for users and technical staff.

Minimum Qualifications:
  • Considerable knowledge of computer trends, software, capabilities, and terminology.
    • Typically met by an applicable four-year degree or advanced IT certifications OR at least three years of work experience in a lead role where supporting computer systems, software and IT services was a predominant duty of the job.
  • Considerable knowledge of computer hardware and software installation and troubleshooting.
    • Typically met by an applicable four-year degree or advanced IT certifications OR at least three years of work experience in a lead role where installing and troubleshooting computer hardware and software was a predominant duty of the job.
  • Experience providing technical leadership on teams supporting large infrastructure projects and operational environments.
    • Typically met by at least three years of work experience providing technical leadership on teams supporting large infrastructure projects and operational environments.
  • Experience evaluating and advising organizations on advanced technical solutions and operational processes.
    • Typically met by at least three years of work experience evaluating and advising organizations on advanced technical solutions and operational processes.
  • Experience performing cost/benefit analysis and analyzing alternatives.
    • Typically met by at least three years of work experience performing cost/benefit analysis and analyzing alternatives.
  • Experience assisting with IT strategic planning.
    • Typically met by at least three years of work experience assisting with IT strategic planning.

Preferred Qualifications:
Experience with:
  • Microsoft InTune/Autopilot
  • PowerShell scripting
  • Compliance management
  • Mobile Device Management
  • Entra ID administration
  • Group Policy creation and maintenance
  • Active Directory administration
  • MFA/SSO solutions
  • Hardware and Software lifecycle management
  • ServiceNow ticketing solution
  • Computer imaging and user state migration

Benefits
This position is eligible for the state benefits package, including:
  • Excellent low-cost medical, dental, and vision insurance
  • Generous vacation and sick leave accrual beginning as soon as you start
  • Eligibility for the Public Service Loan Forgiveness Program (PSLF)
  • Paid parental leave
  • Eleven paid holidays a year
  • Participation in one of the nation's best state retirement systems: PERSI
  • Multiple retirement plans
  • Life insurance
  • Wellness programs; ongoing training opportunities; and more

https://dhr.idaho.gov/StateEmployees/Benefits.html
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Luma logo

About Luma

Sourced by ZipRecruiter

Industry

Arts, entertainment, and recreation

Company size

201 - 500 Employees

Headquarters location

Santa Monica, CA, US

Year founded

2002

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