Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients ...
Tier 1-2 IT Support Analyst, Centreville, VA We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients ...
IT Support Analyst
Grantville, PA · On-site
Responsible for operation and programming of phone systems, including but not limited to, moves ... Knowledge of a wide variety of technologies to effectively support end-user technical needs ...
New
IT Support Analyst
Grantville, PA · On-site
Responsible for operation and programming of phone systems, including but not limited to, moves ... Knowledge of a wide variety of technologies to effectively support end-user technical needs ...
New
IT Support Analyst
Washington, DC · On-site
$70K - $80K/yr
Description Role Summary As an IT Support Analyst at Howard University Hospital, you are the primary technical resource for end users across all hospital locations - onsite and remote - resolving ...
IT Support Analyst
Washington, DC · On-site
$70K - $80K/yr
Description Role Summary As an IT Support Analyst at Howard University Hospital, you are the primary technical resource for end users across all hospital locations - onsite and remote - resolving ...
IT Support Analyst
Bay Saint Louis, MS · On-site
Responsible for operation and programming of phone systems, including but not limited to, moves ... Knowledge of a wide variety of technologies to effectively support end-user technical needs ...
IT Support Analyst
Bay Saint Louis, MS · On-site
Responsible for operation and programming of phone systems, including but not limited to, moves ... Knowledge of a wide variety of technologies to effectively support end-user technical needs ...
Experience with network operations and concepts * Experience with Azure Active Directory Admin ... As an IT Support professional, you will play a crucial role in ensuring the smooth operation of our ...
Experience with network operations and concepts * Experience with Azure Active Directory Admin ... As an IT Support professional, you will play a crucial role in ensuring the smooth operation of our ...
IT Support Analyst II
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
Quick apply
IT Support Analyst II
Chandler, AZ · On-site
The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...
IT Support Analyst
Biloxi, MS · On-site
Responsible for operation and programming of phone systems, including but not limited to, moves ... Knowledge of a wide variety of technologies to effectively support end-user technical needs ...
IT Support Analyst
Biloxi, MS · On-site
Responsible for operation and programming of phone systems, including but not limited to, moves ... Knowledge of a wide variety of technologies to effectively support end-user technical needs ...
IT Support Analyst
Spokane, WA · On-site
$33 - $38/hr
... IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical ...
IT Support Analyst
Spokane, WA · On-site
$33 - $38/hr
... IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical ...
IT Support Analyst
Spokane, WA · On-site
$33 - $38/hr
... IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical ...
IT Support Analyst
Spokane, WA · On-site
$33 - $38/hr
... IT Customer Experience Analyst to join our IT team. The ideal candidate will be a self-starting, professional individual dedicated to providing exceptional IT support. This role acts as a critical ...
IT Support Analyst
$28 - $31/hr
Description The Office Technology Support (OTS) Analyst supports the Houston office and works in ... Our expertise in strategy, design, execution and operations unlocks business value through a range ...
IT Support Analyst
$28 - $31/hr
Description The Office Technology Support (OTS) Analyst supports the Houston office and works in ... Our expertise in strategy, design, execution and operations unlocks business value through a range ...
The IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system ...
The IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system ...
Operations Support Analyst
San Antonio, TX · On-site
$19.80 - $31.25/hr
Manages medium priority projects working with Configuration Manager or Sr. Configuration Analyst ... Experience in health plan operations, information systems preferred. Understanding of procedure and ...
Operations Support Analyst
San Antonio, TX · On-site
$19.80 - $31.25/hr
Manages medium priority projects working with Configuration Manager or Sr. Configuration Analyst ... Experience in health plan operations, information systems preferred. Understanding of procedure and ...
Manages medium priority projects working with Configuration Manager or Sr. Configuration Analyst ... Experience in health plan operations, information systems preferred. Understanding of procedure and ...
Manages medium priority projects working with Configuration Manager or Sr. Configuration Analyst ... Experience in health plan operations, information systems preferred. Understanding of procedure and ...
Operations Support Analyst
San Jose, CA · On-site
$71K - $106K/yr
Support the daily operations of the laboratory to ensure adherence to safety standards and ... All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify ...
Operations Support Analyst
San Jose, CA · On-site
$71K - $106K/yr
Support the daily operations of the laboratory to ensure adherence to safety standards and ... All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify ...
Support enterprise application operations, system integrations, and technology readiness for new ... Analyze operational data and recommend improvements that increase efficiency, reliability ...
Support enterprise application operations, system integrations, and technology readiness for new ... Analyze operational data and recommend improvements that increase efficiency, reliability ...
Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA As part of Sony Interactive ... Required Technical Experience (MUST) * 1-3 years of experience in Information Technology, Technical ...
Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA As part of Sony Interactive ... Required Technical Experience (MUST) * 1-3 years of experience in Information Technology, Technical ...
Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA As part of Sony Interactive ... Required Technical Experience (MUST) * 1-3 years of experience in Information Technology, Technical ...
Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA As part of Sony Interactive ... Required Technical Experience (MUST) * 1-3 years of experience in Information Technology, Technical ...
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. * Initiating escalations via ...
Forwarding incidents which cannot be resolved by the IT Service Desk to the specialist groups in the downstream support in line with the process specifications. * Initiating escalations via ...
Operations Support Analyst - IBM-i (Remote)
Gilbert, AZ · Remote
$60 - $65/hr
Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line ... IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading ...
Quick apply
Operations Support Analyst - IBM-i (Remote)
Gilbert, AZ · Remote
$60 - $65/hr
Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line ... IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading ...
IT Operations Technician
Dallas, TX · On-site
The after hours core support hours are as follows: Monday & Tuesday 5:30pm - 1am; Wednesday - Friday 7:30pm - 3:30am. An IT Operations Technician is an early-career IT professional with 2+ years of ...
IT Operations Technician
Dallas, TX · On-site
The after hours core support hours are as follows: Monday & Tuesday 5:30pm - 1am; Wednesday - Friday 7:30pm - 3:30am. An IT Operations Technician is an early-career IT professional with 2+ years of ...
It Operations Support Analyst information
See salary details
$12.74 - $18.36
14% of jobs
$20.13 is the 25th percentile. Wages below this are outliers.
$18.36 - $23.97
36% of jobs
The median wage is $24.15 / hr.
$23.97 - $29.59
17% of jobs
$33.80 is the 75th percentile. Wages above this are outliers.
$29.59 - $35.21
12% of jobs
$35.21 - $40.82
12% of jobs
$40.82 - $46.44
5% of jobs
$46.44 - $52.05
2% of jobs
$52.05 - $57.67
2% of jobs
$57.67 - $63.29
1% of jobs
$63.29 - $68.90
0% of jobs
$68.90 - $74.52
0% of jobs
$12
$30
$74
How much do it operations support analyst jobs pay per hour?
What does an IT operations support analyst do?
What are the key skills and qualifications needed to thrive as an IT operations support analyst, and why are they important?
What are some common challenges an IT operations support analyst may face, and how are they typically addressed?

Full-time
Medical, Retirement, PTO
Re-posted 5 days ago
Job description
We are seeking a qualified Tier 1-2 IT Support Analyst professional with 1-3 years of Helpdesk Technician experience. You will be interacting with clients to solve their IT problems and issues and work with a team of energetic people. This client's remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is needed. Our clients will depend on your "cool and calm" demeanor, mixed with a wide range of knowledge in all aspects of technology, and this is a critical requirement. You must be willing to commute to Centreville, VA in a hybrid schedule model.
Tier 1-2 IT Support Analyst Responsibilities:
- Support clients with technical issues involving Microsoft's core business applications, Cloud offerings, and virtual environments.
- Remote troubleshooting workstations, networks, and servers.
- Manage and support disaster recovery and business continuity solutions.
- Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
- Maintain and documentation for hardware, applications, and SOPs.
- Communication with clients to keep them informed of incident progress or notification of impending changes or agreed outages.
- Enjoy working in a team environment and communicate effectively.
Tier 1-2 IT Support Analyst Qualifications:
- Associates/Bachelor's Degree in IT or related field.
- 1-3 years of Remote Support experience.
- Knowledge of the full stack of Microsoft desktop and server applications.
- Need experience with Office 365, Active Director, DNS, and DHCP.
- Experience with Mac devices.
- IT Certifications: Microsoft MCP or CompTIA A+.
- Knowledge of applications like AEC field such as AutoCAD and Revit.
- Technical Awareness: able to match resources to technical issues.
- Diagnosis skills of technical issues.
- Excellent interpersonal skills, enjoy working with people, excellent telephone skills, active listener and customer care.
- Managed Services Provider (MSP) experience is a plus.
- Experience with ConnectWise is a plus.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Centreville VA Jobs, Tier 1-2 IT Support Analyst, Microsoft, Desktop, Server, Office 365, Active Directory, DNS, DHCP, Azure, Mac Devices, AutoCAD, Revit, LAN, WAN, Network, Networking, Support, Technician, MSP, Managed Services Provider, ConnectWise, Virginia Recruiters, Information Technology Jobs, IT Jobs, Virginia Recruiting
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We help companies that are looking to hire Tier 1-2 IT Support Analysts for jobs in Centreville, Virginia and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext. 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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Home"Tier 1-2 IT Support Analyst
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995