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It Operations Support Analyst Jobs (NOW HIRING)

MedPro Group

Operations Support Analyst

Fort Wayne, IN · On-site

The Operations Support Analyst will serve as the primary entry point for all Business Application service requests not addressed by the IT Service Desk. This role supports the company by providing ...

TreeHouse Foods

IT Desktop Support Analyst

Ogden, UT · On-site

$63K - $95K/yr

Information Technology Support Job Posting Title: IT Desktop Support Analyst About Us: TreeHouse ... This role plays a critical part in ensuring reliable IT operations across the site by supporting ...

CIT Trucks

IT Support Analyst

Normal, IL · On-site

$28.50 - $32.25/hr

Responsibilities of the IT Support Analyst entail: * Respond to requests for technical assistance via the phone and remote electronic control of user systems * Diagnose and resolve technical hardware ...

True Anomaly

IT Support Analyst

Long Beach, CA · On-site

They are seeking an experienced IT Support Analyst to provide Tier 1 & 2 technical support to ... operations. Founded in 2022, the company is headquartered in Centennial, USA, with a team of 201 ...

JPC Partners

Systems Support Analyst

Audubon, PA

This is a 24x7 rotating shift role that works with the client s IT Operations and Support Center. The Systems Support Analyst will provide monitoring of and problem resolution expertise for the ...

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Deliver ongoing operational support for application systems, including on-call application support ... Analyze user needs and recommend or implement software modifications to improve system performance ...

Proxima

IT Support Analyst

Chicago, IL · On-site

The IT Support Analyst is responsible for providing first line technical assistance and support related to computer systems, hardware, and software for staff operating in the US time zone. Responds ...

Empower Brands

IT Support Analyst

Alpharetta, GA · On-site

The IT Support Analyst will provide primary technical support to end-users, resolve service tickets ... desktop support role or computer operations environment required. • Microsoft Office and ...

Fixify

OR

If you want to do real support work at a company where support actually matters, this is it. What ... IT support gets done. * Surround you with analysts, engineers, and customer IT teams who take ...

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How much do it operations support analyst jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for it operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Support Analyst, and why are they important?

To thrive as an IT Operations Support Analyst, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a degree in computer science or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and basic scripting languages is important, and certifications such as CompTIA A+ or ITIL can be advantageous. Excellent communication, analytical thinking, and customer service skills help you effectively resolve user issues and collaborate with IT teams. These skills ensure efficient IT operations, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges an IT Operations Support Analyst may face, and how are they typically addressed?

IT Operations Support Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, adapting to rapidly changing technology, and ensuring minimal downtime for critical systems. These challenges are typically addressed by following established incident management protocols, leveraging automation tools, and collaborating closely with other IT teams to resolve issues efficiently. Continuous learning and regular training also help analysts stay updated on new technologies and best practices, enabling them to respond effectively to evolving operational needs.

What does an IT Operations Support Analyst do?

An IT Operations Support Analyst is responsible for monitoring, maintaining, and supporting the day-to-day operations of an organization’s IT infrastructure. They troubleshoot technical issues, ensure systems and networks run smoothly, and provide technical assistance to end-users. Their role often involves responding to incidents, performing routine system checks, and collaborating with other IT staff to implement upgrades or resolve complex problems. The goal is to minimize downtime and keep business operations running efficiently.

What job makes $10,000 a month without a degree?

An IT Operations Support Analyst typically does not earn $10,000 a month without a degree; such high salaries are more common in specialized fields like software engineering, data science, or sales roles with experience and performance bonuses. Some technical roles may reach this level with certifications and extensive experience, but they often require relevant skills and industry knowledge. Generally, high-paying jobs without a degree are rare and often depend on skills, certifications, and proven performance.
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It Operations Support Analyst jobs near you
Infographic showing various It Operations Support Analyst job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 13% Full Time, 57% Part Time, and 26% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,598 per year, or $30.6 per hour.
Operations Support Analyst

Operations Support Analyst

The Columbia Group

Washington, DC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

The Columbia Group (TCG), is a technical services support company which has a successful 50+ year history of providing the United States government with financial management support services, information technology, program management, acquisition, logistics management, engineering, and design. As a full-time employee of TCG, you will receive a comprehensive benefits package to include a quality health insurance program (medical, drug, vision and dental) for you and your family, group life insurance, group short and long-term disability insurance, a 401K profit sharing retirement plan, and professional development opportunities. You will accrue 'Paid Time Off' (PTO) to be used towards vacation or sick leave, in addition to receiving eleven (11) paid federal holidays.

We are seeking Mid to Senior Level Operations Support Analysts to join our team in the Washington, DC Metropolitan Area. Upon award, the ideal candidate will:

  • Provide daily analytical and program management support to senior level executives. Operations Support is responsible for overseeing event preparation and correspondence support for key industry events, supporting change/transformation efforts (i.e., Gap analysis, stakeholder interviews, situational reports, etc) for large programs, and coordinating responses to technical specification and guidance documents related to credentialing and identity management.
  • Provide statistical (descriptive) analysis as required and ad hoc reporting to senior officials as required.
  • Lead small and medium sized projects as required.

Required Education:

  • Mid - Bachelor's Degree in Math, Science, Engineering or related field; The Government will accept minimum 10 years of professional experience related to the labor category in lieu of degree requirement.
  • Senior - Bachelor's Degree in Math, Science, Engineering or related field.

Required Experience and Skill:

  • 5-10 years of related professional experience based on career level showing proficient and competent skills while performing complex tasks independently and completes assigned tasks on time and to a standard that is satisfactory or better.
  • Experience with MS Word, MS Excel, and applicable Navy accounting systems.
  • US Citizenship Required.
  • Active DoD Secret Clearance Required.

Preferred Education and Experience Level:

  • Mid - Master's Degree in Math, Science, Engineering or related field.
  • Senior - Master's Degree in Math, Science, Engineering or related field.
  • 7-12 years of related professional experience based on career level.
  • Demonstrated experience training other data analytics contractors to ensure their competency.
  • Supervisory skills to oversee other data analytics contractors to ensure their satisfactory support.

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