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It Operations Support Analyst Jobs (NOW HIRING)

DPAT

IT Support Analyst

Evansville, IN · On-site

The primary function of the IT Support Analyst position is to resolve end user support issues and manage those support issues to completion with a customer service attitude. The secondary ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN · On-site

$23 - $28/hr

With 1,500 employees-in technical, consulting, operational, sales, finance, and corporate roles-we ... The IT Support Analyst works under the guidance of senior team members to troubleshoot user issues ...

Transcat, Inc.

IT Support Analyst

Rochester, NY · On-site

$23 - $28/hr

With 1,500 employees--in technical, consulting, operational, sales, finance, and corporate roles ... The IT Support Analyst works under the guidance of senior team members to troubleshoot user issues ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN · On-site

$23 - $28/hr

With 1,500 employees--in technical, consulting, operational, sales, finance, and corporate roles ... The IT Support Analyst works under the guidance of senior team members to troubleshoot user issues ...

Allan Myers, Inc

IT Support Analyst

Malvern, PA · On-site

The Support Analyst ensures the reliable operation of IT systems by resolving escalated incidents and service requests, supporting end users, and participating in IT projects. This role also performs ...

Transcat, Inc.

IT Support Analyst

Burnsville, MN

$23 - $28/hr

With 1,500 employees-in technical, consulting, operational, sales, finance, and corporate roles-we ... The IT Support Analyst works under the guidance of senior team members to troubleshoot user issues ...

TCS Education System

IT Support Analyst

Pasadena, CA · On-site

$70K - $80K/yr

The IT Support Analyst supports faculty, staff, and students by resolving technology issues ... operational, orderly, and ready for use. Position responsibilities include, but are not limited to:

CIT Trucks

IT Support Analyst

Normal, IL

$28.50 - $32.25/hr

Responsibilities of the IT Support Analyst entail: * Respond to requests for technical assistance via the phone and remote electronic control of user systems * Diagnose and resolve technical hardware ...

ID.me

IT Support Analyst

Mountain View, CA

Role Overview We are seeking an IT Support Analyst to join our dynamic IT department, supporting ... impact our operational success. In this role, you will also support and enable the use of AI ...

GardaWorld

IT Support Analyst

Saint Louis, MO

$25/hr

The IT Support Analyst is responsible for providing 1st-level support and resolving IT issues. This includes internal assistance at the St. Louis headquarters and staff working remotely at GardaWorld ...

New

DCS Corporation

IT Support Analyst

Ridgecrest, CA

$70K - $81K/yr

Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests ...

Glanbia

IT Operations Manager

Downers Grove, IL

$140K - $190K/yr

Develop and maintain the On-Site IT Operations support vision, future roadmap, and strategy to achieve greater efficiency and service quality. * Build and manage relationships with key business ...

New

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It Operations Support Analyst information

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How much do it operations support analyst jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for it operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What does an IT Operations Support Analyst do?

An IT Operations Support Analyst is responsible for monitoring, maintaining, and supporting the day-to-day operations of an organization’s IT infrastructure. They troubleshoot technical issues, ensure systems and networks run smoothly, and provide technical assistance to end-users. Their role often involves responding to incidents, performing routine system checks, and collaborating with other IT staff to implement upgrades or resolve complex problems. The goal is to minimize downtime and keep business operations running efficiently.

What are the key skills and qualifications needed to thrive as an IT Operations Support Analyst, and why are they important?

To thrive as an IT Operations Support Analyst, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a degree in computer science or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and basic scripting languages is important, and certifications such as CompTIA A+ or ITIL can be advantageous. Excellent communication, analytical thinking, and customer service skills help you effectively resolve user issues and collaborate with IT teams. These skills ensure efficient IT operations, minimize downtime, and maintain high levels of user satisfaction.

What are some common challenges an IT Operations Support Analyst may face, and how are they typically addressed?

IT Operations Support Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, adapting to rapidly changing technology, and ensuring minimal downtime for critical systems. These challenges are typically addressed by following established incident management protocols, leveraging automation tools, and collaborating closely with other IT teams to resolve issues efficiently. Continuous learning and regular training also help analysts stay updated on new technologies and best practices, enabling them to respond effectively to evolving operational needs.
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It Operations Support Analyst jobs near you
Infographic showing various It Operations Support Analyst job openings in the United States as of June 2026, with employment types broken down into 44% Full Time, and 56% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $63,598 per year, or $30.6 per hour.

IT Support Analyst

DPAT

Evansville, IN • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Job Profile: The primary function of the IT Support Analyst position is to resolve end user support issues and manage those support issues to completion with a customer service attitude. The secondary responsibility is to assist with the administration of the data center and communication equipment including computer repair, M365 administration (primarily Entra and Intune), data backups, email administration, and telecom/network administration (Webex).
Essential Duties & Responsibilities:
  • Answer Help desk calls and ensure that these calls are quickly addressed and resolved with a high degree of professionalism with a customer focus.
  • For the support and maintenance of the company's computing environment including desktops, laptops, peripherals, tablets, and networking equipment to provide the highest level of availability and reliability possible.
  • Gain expertise in our client cybersecurity systems to support and educate end users
  • Manage the Help Desk ticketing system to ensure prompt, prioritized response and updated information to users regarding their requests
  • Assist in helping define standards at the desktop, server, network, and procedural levels.
  • Maintain an accurate asset inventory
  • Desktop support
  • Hardware, software and peripheral installations/configurations and moves/adds/changes
  • Application support
  • Small project and problem resolution at server/network level
  • Documentation/training
  • Interfaces with all functional areas of the business.
  • Maintains a safe and clean work area.
  • Additional responsibilities may be required per the needs of the business

What we offer:
  • Weekly pay
  • Advancement opportunities
  • Referral program

General supervision received from Manager, IT Infrastructure and Systems Administrator; additional direction may be provided by other members of management.
Schedule:
  • Monday to Friday

Benefits:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health savings account
  • Access to a workplace medical clinic
  • 401k w/company match
  • Paid time off
  • Employee discount

Experience:
  • IT Support Analyst: 5 years (preferred)

License/Certification:
  • Driver's license (required)

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