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It Operations Support Analyst Jobs (NOW HIRING)

Superlanet

IT Support & Operations Analyst

San Diego, CA · On-site

$100K - $130K/yr

Lead day-to-day IT operations, infrastructure, and service delivery. * Manage technology vendors, contracts, licensing, and support partners. * Develop and execute technology strategies that align ...

MFA Oil Company

IT Support Analyst

Columbia, MO · On-site

... operations team members. The IT Support Analyst continually provides a repeatable and dependable process for all users to follow in establishing an IT service desk support request. MFA Oil Company is ...

Revolution Space

IT Support Analyst

Boston, MA · On-site

They are seeking an IT Support Analyst to support their growing IT team by providing frontline technical support and managing key operational processes in a compliance-driven environment.

Abzena Inc.

IT Support Analyst

Bristol, PA · On-site

The IT Support Analyst is responsible for delivering high-quality technical support to end users by ... Service Desk Operations * Accurately log, categorize, and update tickets in the IT ticketing system

Habitat Health

IT Support Analyst

Compton, CA · On-site

The IT Support Analyst will play a crucial role in ensuring the smooth operation of Habitat Health's IT infrastructure. This position involves providing technical support to staff, troubleshooting ...

Innovative Solutions

IT Support Analyst

Rochester, NY · On-site

$65K - $65K/yr

As an IT Support Analyst, you'll be the front line of technical support - helping customers resolve ... Leverage a growing library of operational runbooks to help solve problems and identify ...

DCS CORPORATION

IT Support Analyst

Ridgecrest, CA · On-site

$70K - $81K/yr

Salary Range: $70,310- $81,300 IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests ...

GardaWorld

IT Support Analyst

Saint Louis, MO · On-site

$25/hr

The IT Support Analyst is responsible for providing 1st-level support and resolving IT issues. This includes internal assistance at the St. Louis headquarters and staff working remotely at GardaWorld ...

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

Vaco by Highspring

IT Operations Manager

Mason, OH · On-site

Lead the consolidation and standardization of global IT support models across North America, Europe ... Act as escalation point for major incidents and lead root cause analysis and long-term remediation ...

Radiology Partners

IT Support Analyst

$65K - $75K/yr

... Title IT Support Analyst City Remote Work Location Type Remote State Remote Employment Type ... Support day-to-day identity and access management operations by processing user provisioning ...

Movadogroup

IT Support Analyst

Moonachie, NJ

$60K - $68K/yr

Responsibilities include ensuring timely operational and technical support for personal computers ... Set and manage priorities, provide daily support and troubleshooting of all domestic IT technology ...

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How much do it operations support analyst jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for it operations support analyst in the United States is $30.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $36.54 per hour, depending on experience, location, and employer.

What does an IT Operations Support Analyst do?

An IT Operations Support Analyst is responsible for monitoring, maintaining, and supporting the day-to-day operations of an organization’s IT infrastructure. They troubleshoot technical issues, ensure systems and networks run smoothly, and provide technical assistance to end-users. Their role often involves responding to incidents, performing routine system checks, and collaborating with other IT staff to implement upgrades or resolve complex problems. The goal is to minimize downtime and keep business operations running efficiently.

What are the key skills and qualifications needed to thrive as an IT Operations Support Analyst, and why are they important?

To thrive as an IT Operations Support Analyst, you need strong troubleshooting abilities, knowledge of operating systems and networks, and typically a degree in computer science or a related field. Familiarity with ticketing systems (like ServiceNow), remote desktop tools, and basic scripting languages is important, and certifications such as CompTIA A+ or ITIL can be advantageous. Excellent communication, analytical thinking, and customer service skills help you effectively resolve user issues and collaborate with IT teams. These skills ensure efficient IT operations, minimize downtime, and maintain high levels of user satisfaction.

What does an IT operations analyst do?

An IT operations support analyst is responsible for monitoring, maintaining, and troubleshooting an organization’s IT infrastructure, including networks, servers, and hardware. They ensure system stability, implement updates, and support end-users, often using tools like ticketing systems and monitoring software. Strong problem-solving skills and knowledge of IT best practices are essential for this role.

What does an operations support analyst do?

An operations support analyst is responsible for maintaining and troubleshooting IT systems, networks, and infrastructure to ensure smooth business operations. They monitor system performance, resolve technical issues, and implement upgrades or security measures, often using tools like ticketing systems and monitoring software. Strong problem-solving skills and knowledge of ITIL practices are essential for this role.

What are some common challenges an IT Operations Support Analyst may face, and how are they typically addressed?

IT Operations Support Analysts often encounter challenges such as managing multiple high-priority incidents simultaneously, adapting to rapidly changing technology, and ensuring minimal downtime for critical systems. These challenges are typically addressed by following established incident management protocols, leveraging automation tools, and collaborating closely with other IT teams to resolve issues efficiently. Continuous learning and regular training also help analysts stay updated on new technologies and best practices, enabling them to respond effectively to evolving operational needs.

What does an IT support analyst do?

An IT support analyst provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use diagnostic tools, document problems, and resolve issues to ensure smooth IT operations, typically working in help desk or support environments. Strong communication skills and knowledge of operating systems and common software are essential for this role.

Is SOC analyst a high paying job?

SOC analysts typically earn competitive salaries that vary by experience, location, and employer. Entry-level positions may start lower, but with certifications like CompTIA Security+ or CISSP and experience, salaries can increase significantly, making it a well-compensated role in cybersecurity.
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Infographic showing various It Operations Support Analyst job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 86% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $63,598 per year, or $30.6 per hour.
IT Operations Support Specialist (W2 Position)

IT Operations Support Specialist (W2 Position)

Megan soft Inc

Dearborn Heights, MI • On-site

Other

Re-posted 6 days ago

Job description

Hi We have a job opportunity of a Role IT Operations Support Specialist with given job description on W2. Please forward updated profile to Koti@megansoft.com or +1  (248) 671-4750.

Role: IT Operations Support Specialist (W2 Position)

Location: Dearborn, MI (Hybrid)

Duration: 12+ Months

Experience: 6+ Years

JD:

Skills Required:

  • IT Operations, Operations Support Systems, Technical Troubleshoot, IT Support, Technical Customer Support, Technical Support

Experience Required:

  • The successful candidate will have or be willing to quickly learn the following items:
    • Experience with Server administration; Windows (2016+) and/or Linux
    • Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.
    • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation.
    • Knowledge of Windows server and Windows Active Directory/ADFS
    • Experience with VM servers (vSphere).
    • Experience with Android and iOS, iPhones, iPads.
    • Experience with Office365.
    • Experience with SharePoint.
    • Experience with Office automation, Windows, PC’s & Printers
    • Experience with handheld scanners and imagers.
    • Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required.
    • PowerShell scripting is desired but not required.

Additional Information :

    • Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary.
    • Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
    • Interface with corporate IT and business owners to prioritize improvement efforts.
    • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
    • Focus on the integration / long term maintenance of applications and hardware.
    • Assist site IT manager with managing assignments and workload.
    • Develop, maintain, and share, accurate support documentation.
    • Support of local network equipment in a Cisco based environment.
    • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
    • Support of Factory of Tomorr"
Thanks & Regards
Azmeera koti
Megan Soft, Inc.
17177 N. Laurel Park Dr;
Suite #337, Livonia, MI - 48152.
Direct No: +1  (248) 671-4750
E Mail : Koti@megansoft.com
Website : www.megansoft.com
Linked In ID : www.linkedin.com/in/koti-azmeera-104253335