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It Operations Manager Jobs in Madison, WI (NOW HIRING)

As the IT Operations Manager (IS Supervisor 2) with The Department of Financial Institutions (DFI), you will be responsible for the management of IT projects, personnel, and operations related to the ...

Information Technology Manager

Madison, WI · On-site

$95K - $117K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Information Technology Manager

Madison, WI · On-site

$95K - $117K/yr

We are seeking an Information Technology Manager to oversee and support the company's internal IT operations, infrastructure, cybersecurity, and vendor management as we continue to scale. This role ...

Bachelor's degree in information technology, computer science, or related field with 5+ years of ... Expertise in IT service management processes and operational best practices * Ability to lead cross ...

Bachelor's degree in information technology, computer science, or related field with 5+ years of ... Expertise in IT service management processes and operational best practices * Ability to lead cross ...

IT Manager

Middleton, WI · On-site

$97K - $119K/yr

Manage desktop environments, endpoint configurations, and user support operations * Administer ... Align IT strategy with business goals in collaboration with leadership * Manage ITSM processes ...

IT Manager

Middleton, WI · Remote

$97K - $119K/yr

Manage desktop environments, endpoint configurations, and user support operations * Administer ... Align IT strategy with business goals in collaboration with leadership * Manage ITSM processes ...

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It Operations Manager information

See Madison, WI salary details

$43.8K

$109.7K

$164.7K

How much do it operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for it operations manager in Madison, WI is $109,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,600.00 and $131,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What is an IT Operations Manager?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are popular job titles related to It Operations Manager jobs in Madison, WI? For It Operations Manager jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Madison, WI look for? The top searched job categories for It Operations Manager jobs in Madison, WI are:
What cities near Madison, WI are hiring for It Operations Manager jobs? Cities near Madison, WI with the most It Operations Manager job openings:
Infographic showing various It Operations Manager job openings in Madison, WI as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $109,729 per year, or $52.8 per hour.

IT Operations Supervisor

State of Wisconsin

Madison, WI • On-site

$55 - $65/hr

Full-time

Medical, Dental, Vision, PTO

Posted 8 days ago


State Of Wisconsin rating

7.8

Company rating: 7.8 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

20th of 50 rated states


Job description

Introduction
Are you a proactive, customer service minded IT leader who excels at team building and maximizing business partnerships?
We are seeking someone passionate about continuously improving IT operations practices with exceptional skills in IT staff leadership, IT project management, and IT service management.
As the IT Operations Manager (IS Supervisor 2) with The Department of Financial Institutions (DFI), you will be responsible for the management of IT projects, personnel, and operations related to the successful IT service delivery of web infrastructure, help desk, databases, workstations, servers, network, mobile, and storage.
This position offers a hybridized work schedule! This full-time permanent position will be headquartered at and required to work from the Madison Hill Farms State Office Building at 4822 Madison Yards Way Madison, WI at least 2 days per week . All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview.
The Department of Financial Institutions (DFI) ensures the safety and soundness of Wisconsin's financial institutions, protects consumers of financial services and facilitates economic growth. The agency regulates and licenses financial service providers who do business in Wisconsin. Find out more about DFI here !
DFI is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:
  • Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
  • Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment)
  • A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements
  • An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
  • Well Wisconsin Wellness Program
  • A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
  • Use this Total Rewards Calculator to see the total value of our competitive benefits package!
In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.
Position Summary
This position serves as the IT Operations Manager responsible for leading the IT Operations Unit within DFI.
Additional responsibilities include:
  • Supervising a team of approximately 10 staff comprised of both full-time employees and contractors
  • Ensuring the effective service delivery of technology in support of the agency's mission
  • Overseeing and directing section projects, operations, and incident response
  • Providing advanced technical expertise in systems hardware, software, and infrastructure
  • Assisting with budget development, vendor management, and expenditure tracking
  • Collaborating with other IT leaders and agency personnel on technical initiatives
  • Assisting the IT Director with the development and implementation of technical strategies and solutions in support of the agency's mission

Salary Information
This position is in schedule-range (70-02) with an annual salary of $114,400 - $135,200 (or $55 - $65 per hour), plus excellent benefits . A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.
Job Details
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check.
This state agency does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Qualifications
Qualified applicants must detail having experience performing all the following in order to be considered:
  • Leading, managing, and/or supervising IT staff
  • Leading and/or managing IT infrastructure projects
  • Developing and leading IT improvement initiatives
  • Considerable experience working with technical infrastructure and architecture (e.g., servers, engineered systems, networks, storage, databases)

How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Vicki Kaul at vicki.kaul@dot.wi.gov or 608-261-6302.
Deadline to Apply
All application materials must be received by 11:59 p.m. CST on August 12th, 2026.

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