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It Operations Manager Jobs in Utah (NOW HIRING)

Frazil

IT Operations Manager

Salt Lake City, UT · On-site

$135K - $155K/yr

IT Operations Manager Department: Technology Employment Type: Full Time Location: Salt Lake City, Utah Compensation: $135,000 - $155,000 / year Description Freezing Point is the fastest-growing ...

Frazil

IT Operations Manager

Salt Lake City, UT

We are looking for a Manager of IT Operations to lead the day-to-day work of the IT operations function. This role is responsible for operational reliability, incident response, backup and recovery ...

OC Tanner

Manager, IT Operations

Salt Lake City, UT · On-site

As the Manager of Technology Infrastructure , you will play a pivotal role in ensuring the ... Tanner clients and internal business operations. * Provide architectural guidance for information ...

Octanner

Manager, IT Operations

Salt Lake City, UT

As the Manager of Technology Infrastructure , you will play a pivotal role in ensuring the ... Tanner clients and internal business operations. * Provide architectural guidance for information ...

FairCom

IT Operations & Security Manager

Sandy, UT · On-site

IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...

FairCom

IT Operations & Security Manager

Sandy, UT · On-site

IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...

FairCom

IT Operations & Security Manager

Sandy, UT · On-site

IT Operations & Security Manager We are a 45-year-old company with a loyal, long-standing customer base and a strong reputation built on an established product portfolio. Our systems handle complex ...

1-800 Contacts

Director of IT Operations

Draper, UT · On-site

What you'll do * Lead and manage IT operations including infrastructure, networking, cloud platforms, data centers, service desk, end-user support, and operational excellence initiatives.

1-800 Contacts

Director of IT Operations

Draper, UT · On-site +1

What you'll do * Lead and manage IT operations including infrastructure, networking, cloud platforms, data centers, service desk, end-user support, and operational excellence initiatives.

Conduent, Inc.

IT Operations Analyst II

Sandy, UT · On-site

$54K - $71K/yr

IT Operations Analyst II About the Role The IT Operations Analyst II will work on problems of ... Collaborating with the incident management team to ensure that all protocols are diligently ...

Conduent, Inc.

IT Operations Analyst II

Sandy, UT

$54K - $71K/yr

Job Title: IT Operations Analyst II Work Schedule: (3 Days, noon to midnight with rotating on-call) ... Monitor and maintain data center environmental systems (power, cooling, rack management ...

Conduent, Inc.

IT Operations Analyst II

Sandy, UT · On-site

$54K - $71K/yr

Job Title: IT Operations Analyst II Work Schedule: (3 Days, noon to midnight with rotating on-call) ... Monitor and maintain data center environmental systems (power, cooling, rack management ...

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All JobsIt Operations Manager JobsIt Operations Manager Jobs in Utah

It Operations Manager information

See Utah salary details

$39.6K

$99.1K

$148.8K

How much do it operations manager jobs pay per year?

As of Jul 6, 2026, the average yearly pay for it operations manager in Utah is $99,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,500.00 and $118,800.00 per year, depending on experience, location, and employer.

What is the salary of an IT manager in the USA?

The average salary for an IT Operations Manager in the USA ranges from $90,000 to $140,000 annually, depending on experience, location, and company size. Senior roles with specialized skills or certifications can earn higher salaries, often exceeding $150,000 per year.

What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?

To thrive as an IT Operations Manager, you need strong leadership skills, a solid understanding of IT infrastructure, and a degree in computer science or a related field. Familiarity with network management tools, ITIL certification, and experience with systems such as VMware, Microsoft Azure, or AWS are typically required. Excellent problem-solving, communication, and organizational abilities help you oversee teams and manage complex projects effectively. These skills ensure the smooth operation, security, and scalability of an organization's IT systems, enabling business continuity and growth.

What are IT Operations Managers?

IT Operations Managers are professionals responsible for overseeing and maintaining an organization's IT infrastructure and operations. They manage teams that ensure the reliability, security, and efficiency of computer systems, networks, and related services. Their duties often include supervising IT staff, managing budgets, implementing new technologies, and ensuring compliance with relevant regulations. IT Operations Managers play a critical role in minimizing downtime and ensuring that technology supports the business's goals effectively.

How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?

IT Operations Managers work closely with various departments such as finance, HR, and production to understand their technological needs and ensure that IT services align with business objectives. They often coordinate cross-functional meetings to gather requirements, address issues, and implement solutions that support company-wide initiatives. This collaborative approach helps minimize downtime, streamline workflows, and proactively address potential challenges, making strong communication and relationship-building skills essential for success in this role.

What is the minimum salary of an operations manager?

The minimum salary for an IT Operations Manager varies by location and experience but typically starts around $60,000 to $80,000 annually in many regions. Entry-level positions or those in smaller companies may offer lower starting salaries, while experienced managers with certifications and technical skills can earn significantly more.

What is an IT operations manager?

An IT operations manager oversees an organization's information technology infrastructure, including networks, servers, and systems, ensuring they run efficiently and securely. They coordinate IT teams, implement policies, and manage budgets, often using tools like IT service management software. Strong leadership, technical knowledge, and certifications such as ITIL are typically required for this role.

What is the highest salary for an operations manager?

The highest salaries for an IT Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience, advanced certifications, and expertise in managing complex IT infrastructures. Compensation varies based on industry, location, and company size.

What is the difference between It Operations Manager vs Network Administrator?

AspectIt Operations ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA certificationsCCNA, Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT service managementCommon in organizations with complex networks
Search & Comparison IntentFocuses on overall IT operations managementFocuses on network-specific tasks

The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

More about It Operations Manager jobs
What are the most commonly searched types of It Operations jobs in Utah? The most popular types of It Operations jobs in Utah are:
What are popular job titles related to It Operations Manager jobs in Utah? For It Operations Manager jobs in Utah, the most frequently searched job titles are:
What job categories do people searching It Operations Manager jobs in Utah look for? The top searched job categories for It Operations Manager jobs in Utah are:
What cities in Utah are hiring for It Operations Manager jobs? Cities in Utah with the most It Operations Manager job openings:
It Operations Manager jobs near you

IT Operations Manager

Frazil

Salt Lake City, UT • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

IT Operations Manager
Department: Technology
Employment Type: Full Time
Location: Salt Lake City, Utah
Compensation: $135,000 - $155,000 / year
Description
Freezing Point is the fastest-growing frozen beverage company in the U.S. and the maker of Frazil, 100% Juice Frazil, Frazil Energy, Frazil Fizz, and Café Tango. Technology plays a central role in how we operate, and our Technology team is critical to keeping the business running smoothly.
We are looking for a Manager of IT Operations to lead the day-to-day work of the IT operations function. This role is responsible for operational reliability, incident response, backup and recovery readiness, infrastructure stability, cybersecurity execution, vendor coordination, documentation, and strong execution across critical systems. The IT Systems Manager, support staff, and other assigned Technology team members will report to this role.
This role is ideal for a leader who combines technical depth with strong operational management. The right person will bring structure, accountability, follow-through, and clear communication to a fast-growing environment where critical systems need to be stable, secure, well documented, and recoverable.
Key Responsibilities
  • Lead day-to-day IT operations across infrastructure, systems, endpoints, networking, security tools, telephony, SaaS platforms, cloud services, and other critical business applications.
  • Manage, coach, and hold accountable the IT operations team, including the IT Systems Manager, support technicians, and other assigned IT team members.
  • Establish and enforce operating standards for critical systems, including ownership, support procedures, escalation paths, change management, backup requirements, and recovery expectations.
  • Own backup and disaster recovery readiness for key platforms, including SAP B1, on-premise servers, SAN storage, cloud services, and other business-critical systems.
  • Define, document, and validate recovery point and recovery time objectives so they align with business needs.
  • Provide operational oversight for SAP B1 infrastructure, including server health, database protection, access, backups, and recovery procedures in partnership with internal stakeholders and vendors.
  • Improve infrastructure reliability across firewalls, VPN connections, VLANs, wireless networks, endpoints, servers, SAN storage, and cloud environments.
  • Oversee Microsoft 365, Entra ID, Intune / Endpoint Manager, SharePoint, OneDrive, endpoint compliance, identity controls, and related security configurations, including policy enforcement across the environment.
  • Own day-to-day identity and access security controls, including MFA enforcement, privileged access hygiene, conditional access policies, access reviews, and least-privilege administration practices.
  • Manage endpoint protection, firewall administration, vulnerability response, patching, policy deployment, and security-related follow-through.
  • Drive vulnerability remediation across endpoints, servers, network infrastructure, and cloud services by establishing priorities, assigning ownership, tracking closure, and validating completion.
  • Partner with security, leadership, and external providers as needed to support monitoring, incident triage, containment, recovery, root cause follow-up, and control improvements after security events.
  • Manage IT vendors and service providers to ensure issues are escalated, tracked, documented, and resolved in line with business priorities.
  • Create visibility through dashboards, ticket reviews, roadmap tracking, status reporting, and recurring operational reviews with Technology leadership.
  • Partner with business leaders to prioritize IT work based on risk, business impact, urgency, and available resources.
  • Drive consistent execution of projects, infrastructure upgrades, releases, system cutovers, and operational improvements from planning through validation and closeout.
  • Keep procedures, diagrams, inventories, access records, recovery documentation, and support runbooks current and usable.
  • Respond to escalations and critical incidents with urgency, sound judgment, and clear communication.
  • Other duties as assigned.

Skills, Knowledge and Expertise
Minimum Qualifications & Competencies:
  • 8+ years of progressive experience in IT operations, systems administration, infrastructure, or technology leadership.
  • 4+ years of experience managing IT staff, vendors, operational workflows, or cross-functional technical teams.
  • Strong knowledge of backup and disaster recovery practices, including incremental backups, restore validation, recovery point objectives, recovery time objectives, and incident response.
  • Experience supporting business-critical systems such as ERP, finance, manufacturing, warehouse, or operations platforms. SAP B1 experience is strongly preferred.
  • Strong understanding of networks, firewalls, VPNs, VLANs, wireless infrastructure, server administration, storage, endpoint management, and cloud services.
  • Experience with Microsoft 365 administration, Entra ID, Intune / Endpoint Manager, SharePoint, OneDrive, and endpoint compliance.
  • Working knowledge of identity and access security, including MFA, conditional access, privileged access, device compliance, and access governance practices.
  • Experience driving vulnerability management and remediation efforts across infrastructure, endpoints, and cloud services, including follow-up to ensure issues are resolved on time.
  • Ability to bring structure to an evolving environment through documentation, process design, ownership models, recurring reviews, and measurable follow-through.
  • Strong judgment during incidents, including the ability to assess risk, preserve recovery options, communicate clearly, and make decisions under pressure.
  • Excellent communication skills and the ability to explain technical issues, risks, tradeoffs, and recovery plans to both technical and non-technical stakeholders.

Preferred Qualifications & Competencies:
  • Experience with SAP B1 infrastructure, SQL Server, ERP backup strategies, and database recovery coordination.
  • Experience managing SAN storage, virtualization platforms, server backup tools, and disaster recovery processes.
  • Experience with Sophos firewalls, Nextiva phone systems, AWS services, and multi-site network environments.
  • Experience building IT operating models, service level expectations, ticketing workflows, change management processes, and incident response procedures.
  • Experience in a fast-growing company where technology supports operations, field teams, supply chain, manufacturing, or customer-facing systems.
  • Project management experience with the ability to prioritize, assign ownership, manage timelines, and validate completion.

Required Leadership and Soft Skills:
Frazil's Technology team supports a broad and growing business. The person in this role needs both technical credibility and strong operational leadership. Key traits for success include:
  • You create structure where it is needed by defining ownership, setting expectations, following up consistently, and making sure critical work does not depend on memory or verbal assurances.
  • You have strong operational discipline and understand that critical systems require routine validation, clear runbooks, tested recovery plans, and consistent attention to detail.
  • You lead with clarity and accountability by setting priorities, coaching team members, removing blockers, and holding the team to a high standard of follow-through.
  • You communicate early and clearly, keep stakeholders informed during incidents, explain risk in plain language, and escalate when business impact requires it.
  • You balance urgency with sound judgment and move quickly without skipping assessment, preservation, documentation, or approval when systems are at risk.
  • You are comfortable being hands-on and willing to dig into technical details when needed.
  • You build strong working relationships with internal teams, external vendors, executives, and non-technical users.
  • You are improvement-minded and look for recurring failure points, close process gaps, and build systems that reduce avoidable risk over time.
  • You are comfortable with ambiguity and can bring order, prioritize well, and build scalable operating practices in a fast-growing environment.

Success Measures:
  • Critical systems have documented owners, runbooks, backup schedules, recovery expectations, and escalation paths.
  • Backups are validated regularly, restore testing is documented, and recovery reporting is visible to Technology leadership.
  • Incidents are handled through a structured process that protects recovery options and communicates business impact clearly.
  • Identity, endpoint, and access controls are implemented consistently, reviewed regularly, and enforced in a way that reduces avoidable security risk.
  • Vulnerabilities and security gaps are prioritized, assigned, tracked to closure, and reported with enough visibility to support accountability.
  • IT operations work is prioritized, tracked, completed, and validated with consistent follow-through.
  • The IT team has clear role ownership, accountability, and an operating rhythm that reduces business risk.

Physical Demands & Working Conditions:
  • Fully onsite position in Salt Lake City, UT.
  • Work is primarily done indoors and requires sitting for long periods.
  • Frequent use of computers, including prolonged periods of screen time.
  • Frequent communication with team members in writing, over the phone, and in person.
  • Ability to lift up to 50 lbs.
  • Availability for after-hours support, escalation, or incident response when business-critical systems are impacted.

Benefits
Frazil provides a full benefits package including Medical, Dental, Vision, Life Insurance, Voluntary & Supplemental Plans, 401k with Employer Match, PTO and Company Holidays. We also have an on-site gym.

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