SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD ...
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD ...
The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role ...
The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role ...
The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role ...
The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role ...
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD ...
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD ...
IT Operations Manager
Denver, CO · On-site
The IT Operations Manager leads professionals in monitoring, maintaining, and improving system performance and data processing activities. Oversees daily operational execution, supports shortterm ...
IT Operations Manager
Denver, CO · On-site
The IT Operations Manager leads professionals in monitoring, maintaining, and improving system performance and data processing activities. Oversees daily operational execution, supports shortterm ...
The IT Operations Manager will lead a high-impact team responsible for Manufacturing Execution Systems (MES) and Manufacturing Data Systems (MDS), driving initiatives that support digital ...
The IT Operations Manager will lead a high-impact team responsible for Manufacturing Execution Systems (MES) and Manufacturing Data Systems (MDS), driving initiatives that support digital ...
Senior IT Operations Manager
Denver, CO · On-site
Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
Senior IT Operations Manager
Denver, CO · On-site
Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
Senior IT Operations Manager
Denver, CO · On-site
Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
Senior IT Operations Manager
Denver, CO · On-site
Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
Senior IT Operations Manager
Denver, CO · On-site
$176K - $282K/yr
Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
Senior IT Operations Manager
Denver, CO · On-site
$176K - $282K/yr
Responsibilities Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
As the IT Operations Manager (Manufacturing Applications), you will lead the global team responsible for Manufacturing Execution Systems (MES), Manufacturing Data Systems (MDS), and the enterprise ...
As the IT Operations Manager (Manufacturing Applications), you will lead the global team responsible for Manufacturing Execution Systems (MES), Manufacturing Data Systems (MDS), and the enterprise ...
The IT Operations & Maintenance manager will oversee design, implementation, operations, and maintenance of IT infrastructure. Manage IT Operations personnel. Interface with LM client to optimize LM ...
The IT Operations & Maintenance manager will oversee design, implementation, operations, and maintenance of IT infrastructure. Manage IT Operations personnel. Interface with LM client to optimize LM ...
As the IT Operations Manager (Manufacturing Applications), you will lead the global team responsible for Manufacturing Execution Systems (MES), Manufacturing Data Systems (MDS), and the enterprise ...
As the IT Operations Manager (Manufacturing Applications), you will lead the global team responsible for Manufacturing Execution Systems (MES), Manufacturing Data Systems (MDS), and the enterprise ...
IT Operations Network Systems Manager
Woodland Park, CO · On-site
$74K - $99K/yr
SNI Technology's client located in Woodland Park, CO is seeking to hire a talented IT Operations Network Systems Manager for an exciting, full-time, contract-to-hire position. Please note this is a ...
IT Operations Network Systems Manager
Woodland Park, CO · On-site
$74K - $99K/yr
SNI Technology's client located in Woodland Park, CO is seeking to hire a talented IT Operations Network Systems Manager for an exciting, full-time, contract-to-hire position. Please note this is a ...
Support device and endpoint management using Microsoft Intune or related endpoint management tools ... Change Management & Operational Governance * Participate in the IT change management process ...
Support device and endpoint management using Microsoft Intune or related endpoint management tools ... Change Management & Operational Governance * Participate in the IT change management process ...
IT Operations Lead
Denver, CO · On-site
$110K - $130K/hr
Family Office assets under management. We've also been recognized as a Top Workplace in St. Louis ... We are searching for a senior IT and vendor operational professional to join our IT Team. This role ...
IT Operations Lead
Denver, CO · On-site
$110K - $130K/hr
Family Office assets under management. We've also been recognized as a Top Workplace in St. Louis ... We are searching for a senior IT and vendor operational professional to join our IT Team. This role ...
About The Role Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
About The Role Position Overview Peraton is seeking a highly experienced Senior IT Operations Manager to lead enterprise infrastructure and operational support activities for a federal government ...
Reporting to the Network Systems Manager, this role serves as a key technical resource within IT Operations, contributing to infrastructure projects and ensuring operational excellence across the ...
Reporting to the Network Systems Manager, this role serves as a key technical resource within IT Operations, contributing to infrastructure projects and ensuring operational excellence across the ...
Position Summary As the IT Business Operations Manager, you will play a critical role in aligning business strategy with day-to-day operations and technology initiatives. This is a hybrid role ...
Quick apply
Position Summary As the IT Business Operations Manager, you will play a critical role in aligning business strategy with day-to-day operations and technology initiatives. This is a hybrid role ...
Information Technology Manager
Colorado Springs, CO · On-site
$118K - $154K/yr
The IT Manger will oversee day-to-day IT operations, manages IT projects from concept through implementation, and partners with business units to align technology solutions with organizational ...
Quick apply
Information Technology Manager
Colorado Springs, CO · On-site
$118K - $154K/yr
The IT Manger will oversee day-to-day IT operations, manages IT projects from concept through implementation, and partners with business units to align technology solutions with organizational ...
IT Operations Engineer
Woodland Park, CO · On-site
$5.0K - $7.6K/mo
Reporting to the Network Systems Manager, this role serves as a key technical resource within IT Operations, contributing to infrastructure projects and ensuring operational excellence across the ...
IT Operations Engineer
Woodland Park, CO · On-site
$5.0K - $7.6K/mo
Reporting to the Network Systems Manager, this role serves as a key technical resource within IT Operations, contributing to infrastructure projects and ensuring operational excellence across the ...
It Operations Manager information
See Colorado salary details
$45.7K - $57.2K
2% of jobs
$57.2K - $68.7K
4% of jobs
$68.7K - $80.2K
9% of jobs
$88.5K is the 25th percentile. Wages below this are outliers.
$80.2K - $91.6K
14% of jobs
$91.6K - $103.1K
14% of jobs
The median wage is $110.4K / yr.
$103.1K - $114.6K
12% of jobs
$114.6K - $126K
12% of jobs
$133.5K is the 75th percentile. Wages above this are outliers.
$126K - $137.5K
14% of jobs
$137.5K - $149K
9% of jobs
$149K - $160.5K
6% of jobs
$160.5K - $171.9K
5% of jobs
$45.7K
$114.5K
$171.9K
How much do it operations manager jobs pay per year?
What is the salary of an IT manager in the USA?
What are the key skills and qualifications needed to thrive as an IT Operations Manager, and why are they important?
What are IT Operations Managers?
How does an IT Operations Manager typically collaborate with other departments to ensure smooth business operations?
What is the minimum salary of an operations manager?
What is an IT operations manager?
What is the highest salary for an operations manager?
What is the difference between It Operations Manager vs Network Administrator?
| Aspect | It Operations Manager | Network Administrator |
|---|---|---|
| Certifications | ITIL, PMP, CompTIA certifications | CCNA, Network+ |
| Work Environment | Oversees IT services, manages teams, strategic planning | Maintains and supports network infrastructure, troubleshooting |
| Employer & Industry Usage | Used across industries for IT service management | Common in organizations with complex networks |
| Search & Comparison Intent | Focuses on overall IT operations management | Focuses on network-specific tasks |
The It Operations Manager and Network Administrator roles overlap in certifications and work environments but differ in scope. The It Operations Manager oversees broader IT functions and strategic planning, while the Network Administrator specializes in maintaining network infrastructure. Understanding these differences helps organizations assign roles effectively and job seekers target the right positions.

Full-time
Posted 15 days ago
SAIC rating
7.9
Based on 79 frontline employees who took The Breakroom Quiz
69th of 210 rated it services
Job description
SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs, CO on the NITES program responsible for operations and overall IT Service Management (ITSM) for a critical NORAD/NORTHCOM mission. The ideal candidate will be responsible for managing large-scale IT operations activities to ensure the availability, reliability, scalability, and security of systems supporting mission-critical environments. This individual will oversee the planning, integration, and execution of enterprise IT services, ensuring full compliance with DoD policies, procedures, and standards.
The Enterprise IT Operations Manager will work closely with leadership across the command, external partners, and vendors to deliver superior IT services and proactive problem resolution. This role requires a strong background in ITSM, enterprise Operations and Maintenance, and DoD operational requirements, with proven leadership experience managing geographically dispersed teams in a high-stakes environment.
Key Responsibilities
Strategic Leadership & Operational Management:
- Operational Governance: Direct day-to-day operations of the command's IT infrastructure, leveraging the NOC to monitor system health, service availability, and real-time performance.
- Portfolio & Project Oversight: Support strategic IT initiatives and formally funded projects, ensuring continuous service delivery in alignment with Steering Group priorities.
- Lifecycle Process Control: Enforce standardized ITSM and Service Request Fulfillment (SRF) processes governed by Tactics, Techniques, and Procedures (TTPs) using ServiceNow/Ivanti.
- Asset & Config Control: Oversee Change and Configuration Management processes to maintain an accurate service catalog, configuration items (CIs), and rapid-provisioning hardware/software "benchstock."
- Continual Improvement: Evaluate system performance trends and root-cause analysis (RCA) data to implement pro-active operational upgrades and secure deployment workflows.
Team Leadership & Performance Management:
- Tiered Support Oversight: Lead cross-functional teams spanning Tier 1 (Client Services Technicians) through Tier 2/3 and OEM vendor support.
- Performance Metrics: Establish and manage KPIs, CSAT goals, and enterprise dashboards (e.g., Xtraction) to evaluate system efficiency and compliance.
- Escalation & Communication: Implement graduated notification ladders (50%/75%/90% thresholds) to prevent SLA breaches and provide direct operational updates to command leadership.
Compliance, Risk, & Incident Response:
- Cybersecurity & IA Alignment: Ensure operational compliance with DoD IA, FedRAMP, NIST RMF, DISA STIGs, and CTO directives.
- Security Integration: Coordinate vulnerability scanning, threat monitoring, and rapid patching cycles to maintain a robust defensive security posture.
- Incident Lifecycle Management: Direct the full incident response lifecycle from detection through resolution, utilizing Stratusphere for proactive performance warning and routing production changes through the CAB.
Qualifications
TYPICAL EDUCATION AND EXPERIENCE: Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience
Required Skills & Qualifications
Experience & Education:
- Minimum Experience: 14+ years of overall IT experience, including:
- 6+ years of experience as an IT Operations Manager in a comparable DoD/Federal environment.
- 5+ years of experience leading geographically dispersed technical teams.
- 3+ years of hands-on experience with DoD Information Assurance (IA) policy.
- Education: Bachelor's degree in Computer Science, IT, Engineering, or related field (Master's preferred).
Required Certifications:
- DoD 8570: Active IAT Level III certification (e.g., CISSP, CASP+, or equivalent).
- ITSM: ITIL v4 Foundation or Practitioner Certification.
Preferred Skills & Qualifications
- DoD 8140.03 Advanced Certifications: Advanced-level matrix qualifications for Database Administrator (421), Network Operations Specialist (441), System Administrator (451), or IT Investment/Portfolio Manager (804).
- Management & Cloud: PMP certification; AWS, Azure, or Google Cloud certifications.
- Environment Expertise: Experience in cloud/hybrid environments, DevOps/DevSecOps practices, and familiarity with Joint Information Environment (JIE) or ESMF.
Skills and Competencies
- Infrastructure Management: Deep expertise in enterprise network architectures, data center operations, and cloud environments.
- DoD Frameworks: Proficient with eMASS, RMF, FISMA, and DISA security compliance policies.
- Tooling Command: Expert knowledge of ITSM enterprise tools (ServiceNow, Ivanti, Xtraction, Stratusphere).
- Stakeholder Collaboration: Highly developed communication skills to manage relationships between technical staff, leadership, and third-party OEMs.
About Us
SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
About Science Applications International
Sourced by ZipRecruiter