It Operations Manager Jobs in Arizona (NOW HIRING)

Under the direction of the Deputy Director of Administration/CIO, oversees daily technology operations and serves as the primary technical liaison to ADOA-ASET and AZDOHS. Functions as the Information Security Officer (ISO) and Privacy Officer. Manages the technical lifecycle of Project Investment Justifications (PIJ) and leads agency-wide IT asset governance. Provides consultative support to agency leadership to ensure informed procurement and the elimination of operational bottlenecks.

• Asset Governance & Procurement Support: Facilitates the agency-wide IT asset-tagging and inventory process for all technical equipment. Provides consultative research and compatibility support for division-led purchases to ensure hardware and software are effectively integrated into agency systems.
  
• Project & PIJ Management: Leads the technical drafting, documentation, and status tracking of PIJs for CIO approval. Acts as the primary technical point of contact for agency vendors to coordinate updates. Manages software implementations and cloud migrations while ensuring alignment with organizational goals and document retention policies.
  
• Security & Privacy (ISO/PO): Manages AZDOHS Cyber Risk metrics (85% target) and the Standards Exception Process. Ensures agency compliance with state security laws and represents DFFM on state-level security committees to protect agency data.
  
• Security & Privacy (ISO/PO): Manages AZDOHS Cyber Risk metrics (85% target) and the Standards Exception Process. Ensures agency compliance with state security laws and represents DFFM on state-level security committees to protect agency data.
  
• Personnel & Performance: Manages, trains, and evaluates IT staff. Cultivates a service-oriented team culture that acts as a technical resource for all agency divisions.
  
• Other duties as assigned.

Knowledge of:

• State Cyber Risk Metrics: Knowledge of mandated security toolsets and the 85% target threshold.
  
• Data Governance: Managing complex, multi-division cloud environments and integrated data silos.
  
• Project Management: Full lifecycle oversight of Project Investment Justifications (PIJ).
  
• Asset Lifecycle: Comprehensive understanding of procurement, tagging, and retirement of IT assets.
  
• Principles and practices of supervision
  

Skills in:

• Technical Consulting: Researching compatibility for division-led hardware and software acquisitions.
  
• Vendor Liaison: Coordinating technical requirements and environment updates with third-party service providers.
  
• Policy Implementation: Translating high-level state security standards into agency-specific operational procedures.
  
• Analytical Reasoning: Logically evaluating system performance and security gaps to propose solutions.
  
• Leadership and supervision
  

Ability to:

• Service-Oriented Leadership: Facilitating operational needs while maintaining strict asset inventory standards.
  
• Strategic Advisory: Providing effective technical recommendations to the Deputy Director/CIO.
  
• Collaborative Coordination: Establishing professional working relationships across diverse agency divisions.
  
• Adaptive Prioritization: Evaluating and adapting to changing agency priorities in a high-volume environment.
  
• Train, supervise and mentor subordinate staff

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  
• Five (5) years of experience in IT leadership.
  
• Working knowledge of the State of Arizona Cyber Risk and Readiness framework (AZDOHS) and associated security tools (e.g., Okta, Crowdstrike, Tanium).
  
• Experience navigating the ADOA-ASET Project Investment Justification (PIJ) lifecycle and state procurement standards. ITIL Foundation (focusing on IT as a Service/Consultative support). Security-related certification (CISM or CISSP) to support Information Security Officer (ISO) responsibilities.
  

• Arizona Drivers License
  

Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical, dental, life, and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program, learn more at hr.az.gov/family-leave-expansion).
  
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3.70 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans
  
• Tuition reimbursement eligible after one year of employment

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
  
• Participation is a mandatory condition of employment for all employees who meet the eligibility and membership criteria as defined in statute.
  
• Enrollment eligibility will become effective after 27 weeks of employment.
  
• The current contribution rate is 12.00%.

If you have any questions please feel free to contact Selene Rojas at srojas@dffm.az.gov for assistance.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 623-236-6664. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.