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It Manager Jobs in Jacksonville, FL (NOW HIRING)

IT Project Manager

Jacksonville, FL · On-site +1

$91.30K - $107.90K/yr

IT Project Manager WL Gore Location: King of Prussia, PA (onsite 5 days) Duration: 12-24+mth Must have: * IT PM * Call Center set up exp * Linked In Page IT Project Manager We are seeking a results ...

IT Project Manager

Green Cove Springs, FL

$81.60K - $96.50K/yr

TAMKO is seeking an IT Project Manager at one of its major locations. This role is responsible for managing IT projects and may also entail management of programs or suites of similar projects.

IT Program Manager

Jacksonville, FL · Hybrid

$107.50K - $107.90K/yr

IT Program Manager This position involves overseeing the planning and execution of projects or small programs that engage multiple teams. Located in Jersey City, NJ, or Jacksonville, FL, this hybrid ...

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

You'll be responsible for guiding a team of Help Desk Engineers, managing daily IT operations, and driving longer-term initiatives that strengthen and scale our technology environment. The ideal ...

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It Manager information

See Jacksonville, FL salary details

$46.3K

$101.7K

$138.5K

How much do it manager jobs pay per year?

As of May 28, 2026, the average yearly pay for it manager in Jacksonville, FL is $101,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $107,900.00 per year, depending on experience, location, and employer.

What Does an IT Manager Do?

As an IT manager, you oversee the information technology aspects of a company. Your job duties include supervising IT staff, working with product vendors, and managing the maintenance and upgrades of the company's hardware and software systems. Your responsibilities are the management and the security of the company’s IT infrastructure. Depending on your company’s size, you coordinate with the internal software development team or with outside vendors to find cost-effective solutions for the company’s IT needs, based on functionality and scalability.

What are the key skills and qualifications needed to thrive as an IT Manager, and why are they important?

To thrive as an IT Manager, you need a solid background in information technology, project management, and leadership, often supported by a bachelor’s degree in IT or related fields. Familiarity with IT infrastructure, network administration, security protocols, and certifications like CompTIA, PMP, or ITIL are typically essential. Strong communication, problem-solving, and team leadership skills help IT Managers coordinate teams and translate technical information for non-technical stakeholders. These skills are crucial to ensure efficient IT operations, effective project delivery, and alignment of technology initiatives with business goals.

How does an IT Manager typically collaborate with other departments within an organization?

IT Managers play a crucial role in bridging the gap between technical teams and other business units. They regularly meet with department heads to understand specific technology needs, coordinate on project timelines, and ensure that IT solutions align with organizational goals. Effective communication and collaboration are key, as IT Managers often lead cross-functional projects, provide technical guidance, and help troubleshoot issues that impact multiple departments. This collaborative approach ensures technology initiatives support overall business strategy and operational efficiency.

What is the difference between It Manager vs Network Administrator?

AspectIT ManagerNetwork Administrator
CredentialsIT-related degrees, certifications like PMP, ITILNetworking certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees IT teams, strategic planning, managementMaintains and manages network infrastructure, troubleshooting
Employer & Industry UsageUsed across industries for IT leadership rolesCommon in organizations with complex network needs

While both roles involve IT infrastructure, the IT Manager focuses on strategic planning and team management, whereas the Network Administrator handles day-to-day network operations and troubleshooting. The IT Manager typically has broader responsibilities and higher-level decision-making authority.

What are the most commonly searched types of It jobs in Jacksonville, FL? The most popular types of It jobs in Jacksonville, FL are:
What are popular job titles related to It Manager jobs in Jacksonville, FL? For It Manager jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching It Manager jobs in Jacksonville, FL look for? The top searched job categories for It Manager jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for It Manager jobs? Cities near Jacksonville, FL with the most It Manager job openings:
Infographic showing various It Manager job openings in Jacksonville, FL as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $101,651 per year, or $48.9 per hour.

$91.30K - $107.90K/yr

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This job post has expired today. Applications are no longer accepted.


Job description

IT Project Manager
WL Gore
Location: King of Prussia, PA (onsite 5 days)
Duration: 12-24+mth
Must have:
  • IT PM
  • Call Center set up exp
  • Linked In Page

IT Project Manager
We are seeking a results-driven and detail-oriented IT Project Manager to lead the planning, execution, and delivery of a new Call Center / Service Center standup. This role will oversee the full project lifecycle-from requirements gathering and vendor coordination to system implementation and go-live support. The ideal candidate has experience in call center technologies, IT infrastructure, and cross-functional stakeholder management.
Key Responsibilities:
  • Project Leadership: Manage the end-to-end lifecycle of standing up a new Call Center/Service Center, ensuring alignment with business goals and IT standards.
  • Requirements Gathering: Collaborate with stakeholders to define scope, objectives, and technical and business requirements.
  • Vendor & Technology Management: Evaluate and select appropriate platforms (e.g., telephony, CRM, ticketing, IVR systems) and coordinate with vendors for implementation.
  • Infrastructure Planning: Coordinate with IT teams for the deployment of network, hardware, and communication infrastructure.
  • Team Coordination: Lead cross-functional teams including IT, customer service, HR, and operations to ensure smooth execution.
  • Timeline & Budget Management: Develop and maintain project plans, schedules, budgets, and resource allocations.
  • Risk Management: Identify potential risks, dependencies, and issues; develop and execute mitigation strategies.
  • Training & Transition: Oversee user training, documentation, and transition to operational support teams.
  • Reporting: Provide regular status updates to stakeholders and leadership.

Qualifications:
  • Experience:
    • 5+ years of IT project management experience.
    • Proven experience standing up or migrating Call Center/Service Center environments.
    • Familiarity with platforms like Genesys, Cisco, Avaya, Salesforce Service Cloud, Zendesk, etc.
  • Education:
    • Bachelor's degree in Information Technology, Computer Science, Business, or related field.
    • PMP, PRINCE2, or similar certification preferred.
  • Skills:
    • Strong understanding of call center operations and IT service management (ITSM).
    • Excellent communication, leadership, and problem-solving skills.
    • Experience managing third-party vendors and outsourced service providers.
    • Knowledge of infrastructure (networking, telephony, security) relevant to call centers.

Nice to Have:
  • Experience with remote or hybrid service center models
  • ITIL certification or familiarity with ITIL processes
  • Experience with workforce management (WFM) and quality monitoring tools