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It Managed Services Jobs in Rio Rancho, NM (NOW HIRING)

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM · On-site

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM · On-site

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Path Forward IT

IT Strategic Partner

Albuquerque, NM · On-site

$75K - $75K/yr

Description: IT Strategic Partner Location: Albuquerque, NM Ready to work hands-on and make a real ... Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP ...

PATH FORWARD IT LLC

IT Strategic Partner

Albuquerque, NM · On-site

$75K - $75K/yr

Description IT Strategic Partner Location: Albuquerque, NM Ready to work hands-on and make a real ... Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM · On-site

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

Ramada Albuquerque

AV/IT Technician

Albuquerque, NM

Maintain inventory of AV/IT equipment and manage repairs or replacements. * Train staff on the use of AV/IT systems and software as needed. * Stay updated on industry trends and advancements in AV ...

PATH FORWARD IT LLC

IT Strategic Partner

Albuquerque, NM

$75K - $75K/yr

Description IT Strategic Partner Location: Albuquerque, NM Ready to work hands-on and make a real ... Path Forward IT, a Blue Alliance company, is a nationally recognized managed services provider (MSP ...

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$18.81 - $24.52/hr

Support thefunctionality and administration of IT Service Management (ITSM) tools,including user training and troubleshooting. * Collaborate with ITteams to ensure seamless coordination of IT service ...

Homewise

Senior Director of IT

Santa Fe, NM · On-site

Monitor service levels, risks, and performance metrics; hold IT leadership accountable for results. * Oversee enterprise information security, IT risk management, and compliance activities, ensuring ...

Homewise

Senior Director of IT

Santa Fe, NM

Monitor service levels, risks, and performance metrics; hold IT leadership accountable for results. * Oversee enterprise information security, IT risk management, and compliance activities, ensuring ...

Homewise

Senior Director of IT

Santa Fe, NM · On-site

Monitor service levels, risks, and performance metrics; hold IT leadership accountable for results. * Oversee enterprise information security, IT risk management, and compliance activities, ensuring ...

U.S. Navy

IT Professional

Edgewood, NM

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Professional

Corrales, NM

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Professional

Rio Rancho, NM

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

U.S. Navy

IT Professional

Los Lunas, NM

Information Technology Professional (IT/CTN/IS) Category / Component : Enlisted • Both Overview ... Reserve accession pathways for prior service or qualified civilian professionals when manning needs ...

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$23K

$59.1K

$109K

How much do it managed services jobs pay per year?

As of Jun 11, 2026, the average yearly pay for it managed services in Rio Rancho, NM is $59,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,069.00 and $72,062.00 per year, depending on experience, location, and employer.

What does a typical day look like for someone working in IT Managed Services?

A typical day in IT Managed Services involves monitoring client networks and systems, responding to service tickets, conducting routine maintenance, and proactively identifying potential issues before they become critical. You’ll frequently collaborate with other IT technicians, client representatives, and vendors to resolve technical problems and implement solutions. The work environment is usually structured around a help desk or support team, requiring rapid response and precise documentation. This variety in daily tasks keeps the role dynamic, with opportunities to develop technical expertise and advance into senior technical or managerial positions over time.

What are the key skills and qualifications needed to thrive in the It Managed Services position, and why are they important?

To thrive in IT Managed Services, you need a strong grasp of network administration, systems troubleshooting, and service delivery management, typically supported by a degree in information technology or related certifications such as CompTIA, Microsoft, or ITIL. Familiarity with remote monitoring tools, ticketing systems, and security applications is commonly required. Excellent problem-solving skills, effective communication, and customer service orientation help professionals stand out in this field. These competencies ensure efficient operation, rapid resolution of IT issues, and high client satisfaction in a fast-paced environment.

What is an IT Managed Services job?

An IT Managed Services job involves overseeing and maintaining a company's IT infrastructure, including network management, cybersecurity, cloud services, and technical support. Professionals in this role work to ensure systems run smoothly, prevent downtime, and address technical issues proactively. They may also implement technology solutions to improve efficiency and security. This job is often performed by managed service providers (MSPs) who offer outsourced IT support to businesses.

What are popular job titles related to It Managed Services jobs in Rio Rancho, NM? For It Managed Services jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching It Managed Services jobs in Rio Rancho, NM look for? The top searched job categories for It Managed Services jobs in Rio Rancho, NM are:
It Managed Services jobs near you

AV/IT Technician

Ramada Albuquerque

Albuquerque, NM • On-site

Full-time

Posted 16 days ago

Job description

Position Overview:
The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience.

Key Responsibilities:

Audio-Visual Responsibilities:

  • Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting.
  • Assist with the installation and configuration of AV systems for meetings, conferences, and events.
  • Ensure proper operation and quality of sound, video, and lighting during events.
  • Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed.
  • Collaborate with event coordinators and clients to meet their technical requirements.

Information Technology Responsibilities:

  • Provide technical support for hardware, software, and network-related issues for staff and guests.
  • Install, configure, and maintain IT equipment such as computers, printers, and networking devices.
  • Monitor and maintain IT systems, ensuring secure and efficient operation.
  • Assist in the implementation of new technology solutions or upgrades.
  • Ensure compliance with data security protocols and IT policies.

Additional Duties:

  • Document technical procedures, configurations, and troubleshooting steps.
  • Maintain inventory of AV/IT equipment and manage repairs or replacements.
  • Train staff on the use of AV/IT systems and software as needed.
  • Stay updated on industry trends and advancements in AV and IT technologies.

Qualifications:

  • Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry.
  • Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure.
  • Familiarity with operating systems (Windows, macOS), network configurations, and basic IT troubleshooting.
  • Excellent problem-solving skills and attention to detail.

Physical Requirements:

  • Ability to lift and move equipment weighing up to 50 lbs.
  • Comfortable with extended periods of standing, walking, and working in various event environments.

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