It Helpdesk Manager Jobs in Oregon (NOW HIRING)

Who we're looking for

At Fieldwire, we're looking for an Engineering Manager, IT & Security, to lead our IT & Security team of 2 IT specialists and security analysts. As an experienced IT & Security manager you will be crucial to the organization from day one managing a team that handles all things internal IT, Security and compliance covering topics across IT support, device management, security questionnaires, vulnerability scanning and remediation and ISO and SOC2 compliance.

You will represent your team internally and work with cross-functional stakeholders like Recruiting, HR, Finance, and Engineering to shape the vision of Fieldwire's IT and Security posture. You will have a significant impact on how Fieldwire approaches and implements security and compliance topics in its day to day operations by proposing and championing improvements to policies, processes and procedures. You will be working with engineering teams and advise them on secure coding practices and building, deploying and maintaining Fieldwire's cloud security controls. Our next Engineering Manager, IT & Security will also envision a security team and help build out a dedicated security team at Fieldwire. 

What you'll be doing 

This is a small team supporting a fast-moving organization. The adage is to work smarter and not harder. Thus, the ideal candidate is motivated to look beyond the boundaries of their day-to-day tasks, can point out inefficiencies and help streamline, scale, and automate manual processes as much as possible. As our company grows and expands, so will this position. The ceiling is where you decide it is. 

The primary responsibilities for our next Engineering Manager, IT & Security are to: 

• Manage a team of IT and Security professionals.  
• Delegate and support the team to improve IT & Security processes as well as further career development. 
• Guide the team through requirements of compliance audits. 
• Support employees company wide with Day-to-Day IT & Security issues. 
• Own and collaborate with Operations teams on security questionnaires. 
• Develop essential security projects at a company level and oversee their implementation. 
• Define and evangelize requirements and guidance for security best practices. 
• Handle security incident management, evaluation, assessment, and testing for vulnerabilities across web and mobile applications as well as cloud infrastructure and internal networks. 
• Streamline, scale, and ultimately automate these processes to make life easier. 

At Fieldwire, we're looking for our next Engineering Manager, IT & Security to have the following skills and experiences: 

• Bachelor's degree or relative experience. 
• 4+ years of experience in Security and IT with at least 1 year people management experience. 
• Prior experience building technical security guidelines and processes across multiple teams. 
• Strong knowledge of security best practices, standards, and frameworks. 
• Phenomenal organizational and communication skills (Both verbal and written) 
• Patience and desire to help and solve problems. 
• Not afraid of the unknown and capable of learning new things quickly. 
• Will speak up when help is needed. 

And if you have any of the following, we REALLY want you to apply today! 

• Management of audits and certifications such as ISO 27001:2022 and SOC2. 
• Knowledge of requirements such as data residency and GDPR. 
• Experience in offensive security engagements. 
• Familiarity with static code analysis and/or fuzz testing. 
• Contributions and participation in the security community and/or open source software. 
• Experience with AWS security and tools such as Inspector, Detective, GuardDuty, and WAF. 

Compensation: 

The estimated pay ranges for this role are as follows: $195,000 - $220,000.

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. 

Why Fieldwire? 

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.  

Where is the job located? 

This role is fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station. 

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Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.