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It Helpdesk Associate Jobs in Tyler, TX (NOW HIRING)

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

General Labor

Kilgore, TX

$13.25 - $16.50/hr

Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

Driver

Kilgore, TX · On-site

Driver We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization ... USITSOL has been helping clients innovate across all phases of the application lifecycle for over a ...

Real Estate Agent

Kilgore, TX · On-site

$75K - $200K/yr

... It's no surprise we're recognized as one of the fastest-growing real estate groups in the region ... helping others. * Team Players: Success at Julie Woods Associates requires drive, energy, and a ...

Real Estate Agent

Gladewater, TX · On-site

$75K - $200K/yr

... It's no surprise we're recognized as one of the fastest-growing real estate groups in the region ... helping others. * Team Players: Success at Julie Woods Associates requires drive, energy, and a ...

Sales Associate

Canton, TX · On-site

$8 - $10/hr

... helping to acquire and retain long-time customers. The Sales Associate is passionate about giving ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Sales Associate

Lindale, TX · On-site

$8 - $10/hr

... helping to acquire and retain long-time customers. The Sales Associate is passionate about giving ... and tech clinics for the store. * Protect the company's assets and financial information by ...

... helping to acquire and retain long-time customers. The Sales Associate is passionate about giving ... and tech clinics for the store. * Protect the company's assets and financial information by ...

Lab Technician I

Tyler, TX · On-site

$18 - $23.75/hr

For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do ... What you will bring: * 2-year HVAC Associate's degree preferred. Minimum of 1-year HVAC certificate ...

Designer

Tyler, TX · On-site

For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do ... At Trane Technologies, we strive to produce the very best HVAC systems to help building owners ...

Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales ... Basic computer skills; able to use technology to access and input job-related information * Good ...

Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales ... Basic computer skills; able to use technology to access and input job-related information * Good ...

Through enthusiasm and expertise, Store Associates will help us create and nurture a vibrant sales ... Basic computer skills; able to use technology to access and input job-related information * Good ...

Showing results 21-40

It Helpdesk Associate information

See Tyler, TX salary details

$13

$20

$31

How much do it helpdesk associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for it helpdesk associate in Tyler, TX is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.64 per hour, depending on experience, location, and employer.

What is an IT Helpdesk Associate?

IT Helpdesk Associates are professionals who provide technical support and assistance to users experiencing hardware, software, or network issues. They act as the first point of contact for troubleshooting problems, answering questions, and resolving technical concerns either remotely or in person. Their responsibilities often include installing and configuring computer systems, diagnosing faults, and guiding users through step-by-step solutions. IT Helpdesk Associates play a crucial role in maintaining the smooth operation of an organization's IT infrastructure and ensuring user satisfaction.

What skills and qualifications are needed to be an IT Helpdesk Associate?

To thrive as an IT Helpdesk Associate, you need strong troubleshooting skills, foundational IT knowledge, and often a relevant degree or CompTIA A+ certification. Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These skills and qualities are crucial for quickly resolving technical issues, ensuring user satisfaction, and maintaining smooth IT operations.

What challenges does an IT Helpdesk Associate face when supporting end-users, and how can they manage them?

IT Helpdesk Associates often encounter challenges such as handling high volumes of support requests, addressing users with varying levels of technical proficiency, and troubleshooting a wide range of hardware and software issues under time constraints. Effectively managing these challenges requires strong communication skills, patience, and the ability to prioritize tasks based on urgency. Building a solid knowledge base, documenting solutions, and collaborating closely with other IT team members can also help streamline support and improve resolution times.

What is the difference between It Helpdesk Associate vs IT Support Technician?

AspectIt Helpdesk AssociateIT Support Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelpdesk, call center, on-site supportOn-site, remote, or field support
ResponsibilitiesResponding to user issues, troubleshooting basic hardware/softwareDiagnosing and resolving hardware/software problems, more technical tasks
Industry UsageCommon in corporate and SMBsCommon in corporate, enterprise, and technical support roles

The main difference between an It Helpdesk Associate and an IT Support Technician lies in the scope of responsibilities. Helpdesk associates typically handle initial user support and basic troubleshooting, while IT support technicians perform more advanced technical tasks and diagnostics. Both roles often require similar certifications and work in similar environments, but technicians usually have a broader technical skill set.

What are the most commonly searched types of It Helpdesk jobs in Tyler, TX?

The most popular types of It Helpdesk jobs in Tyler, TX are:

What are popular job titles related to It Helpdesk Associate jobs in Tyler, TX?

For It Helpdesk Associate jobs in Tyler, TX, the most frequently searched job titles are:

What job categories do people searching It Helpdesk Associate jobs in Tyler, TX look for?

The top searched job categories for It Helpdesk Associate jobs in Tyler, TX are:

What cities near Tyler, TX are hiring for It Helpdesk Associate jobs?

Cities near Tyler, TX with the most It Helpdesk Associate job openings:

Full-time

Re-posted 8 days ago


Job description

Company Description

We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.

Job Description

We are looking for Driver for one of our client in Kilgore, TX 75662. If interested please send your resume with following details.

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